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I would definitely recommend this location. The staff is profprofessional and friendly. The rooms are clean and spacious. The buffet breakfast is tasty as well. Overall, my wife and I really enjoyed our stay and will be looking forward to staying at this location again...More
Luke at the front desk was incredibly polite and professional. Stayed in a room next to the pool on the ground floor. It had a nice "patio" area, had the weather been warmer, I would have used it! The rooms are large which is nice....More
I checked into this hotel late at night for a one night stay on Saturday. Upon walking into the lobby I was immediately greeted by two very professional front desk agents and was checked in by someone named Jessie or Jessica (sorry I forgot!). She...More
From 12/20/12 through 1/14/13 (five calls) I tried to get something as simple as a credit card authorization form emailed to me, and when I didn't receive it each time, Reservations acted as if it were my fault. Simple solution, I just cancelled everyone's reservation...More
Response from Epenesa, General Manager at Sheraton SunnyvaleResponded 31 January 2013
Please accept my sincere apologies for the inconvenience you experienced with our reservations process. I would love to hear more about your experience in more detail so that we can address this accordingly on our end.
I do hope that you would reconsider...More
Stayed here for a short business trip, firstly most of the guest rooms are located in a series of other (nearby) buildings on the site, which you access by walking through a courtyard where the pool and other outdoor amenities are located. Pool looked nice,...More