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The staff was super accommodating when we requested late check out and very nice to our dogs! When I booked the room it said on the spg website that there was either a refrigerator or mini-fridge in the room. We checked in and didn't think...More
Thank Harte H
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 1 week ago
Harte H, Thank you for taking the time to provide feedback on your recent stay. I will be sure to share your comments about our staff as well as the rooms with our team so that we can continue to work on creating a better...More
For family reasons, we have needed to be in Sunnyvale four weekends out of the past 6 weeks. We initially gravitated to this hotel as we are Starwood Platinum members. Our experience every time has been enjoyable and delightful. It all started with the front...More
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 22 July 2018
Thank you for all the wonderful things you said about our staff and property. It is always exciting to share such kinds words to our hard working staff! We hope to see you again, and if you need help making future reervations please...More
Stayed here due to business meetings nearby. The hotel is laid in an odd manner: several buildings (all 2-stories) but none are interconnected with each other. You must go outside between buildings.
The fact that the buildings are 2-story also mean there is no elevator...More
I have been in the timeshare/hotel business for 10+ years. This was by far the best experience that I have ever had at a hotel. The rooms, the staff (shout out to Ricardo for amazing customer service), though all staff I encountered during my stay...More
The rooms are large and nicely appointed. Everything is in very good shape. Ground floor rooms have a nice walk-out through sliding glass doors onto a small patio and onto the nicely landscaped grounds. It's a big hotel complex of several buildings, but parking near...More