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Best Western Plus Heritage Inn

682 reviews
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Traveller (52)
Room & Suite (16)
Dining (5)
Overview
  • Excellent29%
  • Very good33%
  • Average17%
  • Poor10%
  • Terrible11%
Travellers talk about
“grocery store”(24 reviews)
“potatoes”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Room Service
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Heritage Inn
Special Offer: SAVE 15% in Stockton!
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (682)Write a Review
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All reviewsgrocery storebiscuits and gravypotatoeswafflesbreakfast roomhot breakfastnice poolfront desk staffroom was clean and comfortablechecking outmarch lanebwappearancemicrowavepacificcaliforniauniversity
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1 - 5 of 672 reviews
Reviewed 3 days ago

Arrived early evening. It was raining. Hotel is built in separate, unconnected buildings. You must go outside to get to your building - with no lighting or covering. Cars were b!ocking exterior walkways so you had to negotiate the luggage cart on the wet asphalt...More

Thank g m
Response from BWAngelinaSmith, Front Office Manager at Best Western Plus Heritage InnResponded 2 days ago

Thank you so much for the review. I would like to apologize because, from the sound of things, you were not as quite blown away as we hoped. I am so sorry we are sorry we could not get you in a room closer to...More

Hotel's Favourite
Reviewed 1 week ago

My husband and I were traveling to Lake Tahoe with our two teenagers and our dog when our car broke down in the evening. We needed a place to stay for the night and were delighted with our experience at this pet-friendly property. The rooms...More

Review collected in partnership with Best Western
Thank Taryn B
Response from BWAngelinaSmith, Front Office Manager at Best Western Plus Heritage InnResponded 1 week ago

Thank you for taking the time to write about your stay with us. We appreciate all the positive feedback. We are glad we were here to comfort you on your journey back home. I hope that you will continue to stay with us. Thank You...More

Reviewed 3 weeks ago

We stayed here one night with our pet. They gave us a room with dirty stained carpet and one thin blanket on the bed. Not enough to sleep well. There were no additional blankets in the closet. The location was 3 miles from I-5 freeway....More

Review collected in partnership with Best Western
Thank Orange726
Response from BWAngelinaSmith, Front Office Manager at Best Western Plus Heritage InnResponded 2 weeks ago

I am very sorry your stay was anything less then what you expected from us as a brand. Our desk is open 24 hours if you were to need anything. I assure you, your concerns will be addressed to the proper departments. Our number one...More

Reviewed 3 weeks ago via mobile

After a pleasant night we went out to find my husbands bicycle had its wheels stolen from it. The hotel took its security system down a couple of weeks ago. The staff seemed casual about this incident. We will choose better next time. At least...More

Thank Sue S
Response from BWAngelinaSmith, Front Office Manager at Best Western Plus Heritage InnResponded 2 weeks ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations and for your husbands bike. Your satisfaction & safety is important to us and we will be using the feedback you gave us to implement improvements to ensure we...More

Reviewed 4 weeks ago

Hard to find when exiting from the 5 freeway. Heavy shopping and traffic on the road to the hotel. Felt Okay when we finally arrived. We were also hungry but didn't want to go out and fight anymore traffic. We ordered in and had a...More

Review collected in partnership with Best Western
Thank Z947SSrichardm
Response from BWAngelinaSmith, Front Office Manager at Best Western Plus Heritage InnResponded 3 weeks ago

Thank you for taking the time to review your stay with us. I am sorry to hear that you had a tough time locating our property. I am glad our room service was able to bring you an enjoyable pizza. We do hope to have...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Parking
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Outdoor pool
Details
Price range
USD 90 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 90 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Stockton
#6 Business Hotel in Stockton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (52)
Room & Suite (16)
Dining (5)
Pool & Beach (4)
Hotel & Grounds (34)
Bathroom (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Janie I
9 October 2017|
AnswerShow all 6 answers
Response from BWAngelinaSmith | Property representative |
At our hotel we have several safety precautions set in place, whether it be to assure a traveling family with kids or someone traveling alone. We have in-house security, a gated courtyard and buildings that can only be... More
0
Votes
Matthew R
26 March 2017|
AnswerShow all 3 answers
Response from BWAngelinaSmith | Property representative |
Hello! We do, at times, have guests stay at an extended stay rate. The length and cost can vary on a number of factors. Please don't hesitate to contact management or our sales department during standard business hours for... More
0
Votes
TexEm
24 February 2017|
AnswerShow all 4 answers
Response from BWAngelinaSmith | Property representative |
Breakfast is served 6am-10am daily. It's a complimentary full hot buffet!
1
Vote
Room Tips
"Ask to avoid noisy rooms. Look at map of buildings/rooms before checking in."
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"If you want a good room, stay in another motel in another city."
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"Do Not Stay Here! Very Rough Area."
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"Perhaps the rooms on the upper floors are better ones because at least you have a balcony."
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