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Holiday Inn San Francisco - Intl Airport

HolidayInn.comUSD 135*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn San Francisco - Intl Airport
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651 Reviews from our TripAdvisor Community

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Showing 600: English reviews
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Los Angeles, California
Reviewed 4 days ago NEW

I stayed at this property in April of 2017 and was very disappointed with my stay. Front desk makes the first impression when a guest walks in and I did not feel welcome and invited at all when I walked in. When I approached the desk the two front desk staff ignored me and looked down and did not acknowledge...

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Helpful?
1Thank TravelLA310
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello TravelLA31, Thank you for taking the time to write your review. We apologize that we did not meet any of your expectations during your stay. Your comprehensive observations and feedback has been shared with our entire team. We appreciate the opportunity to take a hard look at your stay with us so that our future guests will not have...

Fresno, California
HOTEL’S FAVOURITE REVIEW
Reviewed 11 December 2016

I was overnight here because my flight from SFO was at 6am. Beds comfortable, lots of pillows, clean room. Didnt use any facilities at the hotel since I arrived in the evening and left at 3am, but they were very helpful at the desk and it was a good choice. I didn't like the TV. Couldnt get the stations easily....

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Helpful?
Thank Elena R
About Hotel's Favourite Review
HolidayInnIntlArpt, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Thank you ElenaRizk for sharing your experience with us and the great review! We are happy to hear you were pleased with our bedding and were able to get a good night's rest in a comfy clean hotel room even though it was short visit. We look forward to seeing you again in the near future. Warm Regards, JD Covarrubias-...

Reviewed 4 days ago NEW

Room was very comfortable, staff friendly and helpful. Great location for freeway access. Will stay here again. Hotel restaurant was convenient and affordable. Also, easy access to restaurants and shopping

Review collected in partnership with this hotel
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Helpful?
Thank T983YGsamm
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello T983YGsamm, Thank you for your positive review. We appreciate all your kind words regarding our staff, Houlihan's Restaurant and comfortable rooms. We look forward to you staying with us again.

Temecula, California
Reviewed 5 days ago NEW

Upon arrival the parking lot was full and no handicap. Only 1 car can load/unload at a time. Had to pay for the convenience to park our car in their overcrowded lot, $10 a night, WTF? They blamed it on the nearby airport forcing the fees but I see since our stay that other HI's nowhere near an airport that...

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Helpful?
Thank towelsmuggler
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello towelsmuggler, Thank you for taking the time to write your review. We our sorry to hear that our overnight parking charge that is valued priced based on our competitive market mislead you. We apologize that your over all experience at our hotel did not meet expectation. Your comments and observations have been shared with the management team. Thank you...

Reviewed 6 days ago NEW

Clean room, very spacious. I will definitely stay at this hotel again. Customer service was excellent. Staff was courteous and helpful. The location is so convenient for me. The convention center is practically next door. I will definitely stay again.

Review collected in partnership with this hotel
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Helpful?
Thank seazabache49
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello seazbache49, Thank you for your wonderful review. We appreciate all your kind words regarding our staff and convenient location. We look forward to you staying with us again.

Reviewed 1 week ago

Delayed flight led me to look for a nearby hotel at a reasonable price. This hotel fit the bill. Staff were very nice, room was clean and comfortable, and provided great work space - and a comfortable bed. I'd book it again!

Review collected in partnership with this hotel
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Helpful?
Thank katherine2318
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello katherine2318, Thank you for your wonderful review. We are thrilled to hear that you enjoyed interacting with our friendly and helpful staff. We take pride in providing clean, spacious and comfortable rooms featuring our brand new bedding solution experience that our guests from all over love to get a restful night's sleep in.

Dandridge, Tennessee
Reviewed 1 week ago via mobile

The hotel needs to be updated and the elevator is old as dirt. The rooms are out of date and the bathroom drain is not good. The shining star for this hotel is the restaurant and the staff. The waiter I had every morning is great and food comes out quickly.

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Helpful?
Thank mcmillan865
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello mcmullian865, Thank you for taking the time to write your review. We happy to hear that you were able to enjoy our popular Houlihan's Restaurant located right off our lobby floor. Your observations regarding the elevator and your guest room have been shared with our upper management team. Thank you again for sharing your thoughts and experience with us.

Perth, Australia
Reviewed 1 week ago

Have usually had excellent experiences with HI and HI express. However, was surprised with this facility. Staff were great but restaurant closed early. Luckily staff at Houlihan's were very kind and squeezed me in for food. Otherwise, having had a very long haul flight and exhausted not sure what to do. Furnishings and room surpassingly looked dated and not cared...

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Helpful?
Thank spunkeymonkey78
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello spunkeymonkey78, Thank you for taking the time to write your review. We appreciate all your positive and constructive feedback regarding your stay. We are glad to hear that our staff and Houlihan's Restaurant made for a pleasant experience. Your observations regarding the IHG mandated Keurig coffee maker and Fitness Facility have been brought to our management's attention. Thank you...

Noblesville, Indiana, USA
Reviewed 2 weeks ago via mobile

I stayed here two nights on business. Location is great. It's very close to rental car return. You can get there without getting on the highway. If you plan to shower this is NOT the place for you. Had one lukewarm shower the first day. Second day washed up in the sink. This would be an average (three star) review...

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Helpful?
Thank Joseph W
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello Joseph W, Thank you for taking the time to write your review. We truly apologize that the shower was not functioning to expectation. Your comments have been shared with our Engineering Team for resolution. We take pride in providing clean, comfortable and fully functioning rooms to all our guests. Thank you again for sharing your observations so that improvements...

Delran, New Jersey
Reviewed 3 weeks ago via mobile

This holiday inn needs work and is particularly disappointing as compared to what I thought was a new standard being embraced by IHG. I was under the impression that the old Holiday Inn properties in poor condition were no longer permitted to use the brand, if so it appears this location has been overlooked. Dark hallways and beat up furnishings...

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Helpful?
Thank JHfromJersey
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review

Hello JHfromJersey, Thank you for taking the time to write your review. We apologize that our Holiday Inn did not meet your expectations. Your comments and observations have been shared with upper management. We appreciate your constructive comments so that improvements can be made.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn San Francisco International Airport North is located in the birthplace of Biotech and ideally situated for travelers. It is adjacent to the South San Francisco Conference Center, just 1.5 Miles from the San Francisco International Airport, a short distance to DowntownSan Francisco, Less than 30 minutes from Silicon Valley, right off Highway 101, with easy access to Interstate 280 and 380. The hotel features 224 spacious rooms, a brand new lobby with marble floors, fireplace, and all accommodations are thoughtfully appointed with modern amenities such as Overnight Parking at $10.95 including tax, Free High Speed Internet Access,Free Airport Shuttle Service, and 24 Hour Fitness Room. Along with the South San Francisco Conference Center s 16,500 square feet of premium state-of-art Conference Facilities, we offer 6 additional rooms totaling 23,000 sq. Ft. Of Meeting Space. A friendly welcome awaits families and tourists at our hotel. We are located near many tourist attractions such as Fisherman s Wharf, Chinatown, Golden Gate Bridge, Harding Park Golf Course, SBC Park, home of the San Francisco Giants, Monster Park...Go 49ers!, Great America Amusement Park, and the Cow Palace. For business travelers, we are near Genentech, Amgen, Cell Genesys, and United Airlines Western Hub offices. ... more   less 

Additional Information about Holiday Inn San Francisco - Intl Airport

Address: 275 S Airport Blvd, South San Francisco, CA 94080-6703
Region: United States > California > South San Francisco
Price Range: $175 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Francisco - Intl Airport 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn San Francisco - Intl Airport Hotel South San Francisco
Holiday Inn San Francisco Airport
South San Francisco Holiday Inn
Holiday Inn South San Francisco
Hotel Style:
#5 Green Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco - Intl Airport staff and other travellers.
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Questions? Get answers from Holiday Inn San Francisco - Intl Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms closest to conference area”
spunkeymonkey78, 14 May 2017 | Read review
“No good rooms are available.”
600shyams, 22 Apr 2017 | Read review
“check the bed first”
bixatthebeach, 10 Apr 2017 | Read review
“get the one furthest from the sounds of Houlihans”
garyexpat, 14 Mar 2017 | Read review
“1st floor had a prom going on so I would recommend a higher floor (4-5) to avoid any possible parties.”
OldMama501, 14 Feb 2017 | Read review
5 of 5
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