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Holiday Inn Express San Francisco Airport-North

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Holiday Inn Express San Francisco Airport-North
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539 Reviews from our TripAdvisor Community

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Showing 480: English reviews
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Saint Cloud, Minnesota
Reviewed 2 days ago NEW

where to start ,,well first off the desk clerck was beyond a grump ,asked a couple questions at different times ,and NO ,was my reply,very rude, and beware ,on the web site it says they have a pool .NOPE ,THEY DONT, then she did not say one word about the parking cost , that was wrong, find out when you...

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Helpful?
Thank whatstheuse123
Klamath Falls, Oregon
Reviewed 1 week ago

We were sent here by United airlines after missing our connection due to weather delays. While this was better than sleeping in the airport it could use some TLC. The bed was comfortable but the room was not very clean, the bathroom had cracked plaster and loose fixtures. Sounds like from previous reviews that United uses this place was stranded...

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Thank Migliaccio
Reviewed 2 weeks ago via mobile

An international traveller on my second visit to this hotel. Both times we have found all the staff friendly & helpful, answering all our questions& giving great local advise. The rooms are tidy, clean & comfy.

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Thank Tania S
Clovis, California
Reviewed 16 March 2017 via mobile

Spent a night having been sent there by United Airlines after our flights got messed up (that is another story). Got off to a bad start after the hotel shuttle took about eight of us passengers. Arrived around midnight. Reception desk was dark. No attendant. No bell. Knocked on a side door and a rather sleepy receptionist showed up. No...

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Thank TejiSandhu
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hi TejiSandhu, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. It is good to know that you had a comfortable stay and had a satisfying breakfast experience. However, we are sorry that your check-in experience fell below...

Lacey, Washington
Reviewed 13 March 2017

Had business at the airport and stayed here for a week. Had a nice room that was clean. Bathroom could use updating, but was clean. Coin laundry is available. Did not know I had to pay to park at a hotel I am paying to stay at, but you do. TV faded in and out on a clear day. Never...

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Helpful?
Thank dfhusker1
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hi dfhusker1, Thank you for your stay and for taking the time to leave us feedback during your business trip. I am glad to know that your overall stay was to your satisfaction. However, we are truly sorry that the phone call that was meant for you was not transferred in a timely manner. Rest assured, we shared your feedback...

Miami, Florida
Reviewed 7 March 2017

I find hotel near the airports to be very neutral and with little differentiation, but I was impressed by how service oriented the staff at this hotel is. The lady who checked me in on 3/2 evening was very kind. She called me a few minutes later just to check if everything was OK with my room. It has been...

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1Thank _jdiazarciga
Clovis
Reviewed 27 February 2017 via mobile

We stayed here for a park and fly reservation on February 21,2017. They told us the rate for park and fly was $9.99 per night. When we checked out after 4 days of parking they charged us $100.00. We talked to the general manager of the property and she told us to take a hike. We then called customer service...

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Helpful?
Thank charlieott62
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hello charlieott62, Thank you so much for staying with us and taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies for your overall dismay regarding our Park and Fly servicel. I’d like to obtain some additional detail regarding...

Mount Albert Ontario
Reviewed 11 February 2017

Stayed for one night, not being able to find anything the next night, at a comparable price, we booked again for a 2nd night (different room, as we returned from San Francisco) Nice clean Breakfast adj to Lobby. Special person, Fran at the front desk, absolutely wonderful Lady !! Bob & Shirley.

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Thank Rob H
California
Reviewed 2 February 2017 via mobile

Stayed for a single night in late Jan 2017, I have stayed here several times over the last several years. In that time the price has doubled. Total cost with parking is now over $250 a night. While the hotel is generally the same as most Holiday Inn Express have stayed in, which I do often, and the room was...

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1Thank Brian R
IHGService, Guest Relations Manager at Holiday Inn Express San Francisco Airport-North, responded to this review

Hello Brian R, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you found our rooms clean and apologize for the inconvenience our in room amenities may have caused you. Rest assured, this feedback will be shared with the appropriate people to ensure our valued...

Reviewed 6 January 2017

Great place to stay that is very close to the airport. The hotel provides a twenty four hour airport shuttle and check in. The noise is also very little even being located so close to the airport. The rooms are very clean as well as the grounds. There is a small pool and I am unsure if there is a...

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Helpful?
Thank rockgirl530

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express San Francisco Airport North is centrally located just one mile north of San Francisco International Airport and minutes from San Francisco's world famous attractions and financial district. Complimentary amenities with each night's stay include a free hot morning breakfast buffet, free San Francisco International Airport and BART station shuttle service, free high-speed wired and wireless Internet access throughout the hotel, and free use of the hotel's 24 hour business center.The hotel also offers guests an expanded fitness room and whirlpool spa. In-room amenities in all of the the hotel's newly renovated oversized guestrooms include a luxury pillow-top mattress, 32" flat panel television, microwave/refrigerator, digital safe, cordless phone, two-line speakerphone with data-port and voice mail, iron/ironing board, coffeemaker, and a large 48" executive desk with an ergonomic chair. A coin-op guest laundry facility and ATM are also available on-site.Park Stay & Go Packages are available, which can include up to 14 days of covered parking beyond your actual stay at the hotel.San Francisco City, Alcatraz, and Napa Valley Room and Tour Packages are available, which include both accommodations and tour pick-up and drop-off services from and to the hotel. ... more   less 

Additional Information about Holiday Inn Express San Francisco Airport-North

Address: 373 S Airport Blvd, South San Francisco, CA 94080-6705
Region: United States > California > South San Francisco
Price Range: $177 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express San Francisco Airport-North 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express San Francisco Airport-North Hotel South San Francisco
Holiday Inn South San Francisco
South San Francisco Holiday Inn
Hotel Style:
#7 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Francisco Airport-North staff and other travellers.
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over a year ago
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Questions? Get answers from Holiday Inn Express San Francisco Airport-North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the total cost up front”
whatstheuse123, 24 Apr 2017 | Read review
“Get a high number room so it will be further away from Airport Blvd.”
Nohi, 3 Nov 2016 | Read review
“I like rooms on the second floor away from elevators”
thomasmR695FJ, 1 Nov 2016 | Read review
“Even numbered rooms may be a little bit quieter. Odd numbered rooms face the airport.”
JayB852, 26 Oct 2016 | Read review
“Rooms are pretty much the same.”
guigoguto, 16 Sep 2016 | Read review
5 of 5