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Four Points By Sheraton San Francisco Airport

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Four Points By Sheraton San Francisco Airport
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108 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

The location of the venue was perfect. It was amazingly quiet considering it's close vicinity to airport. The rooms were both spotless and spacious. The staff were the real winners. This group of amazing people could not have provided any higher level of service to us. Accommodating our every need including meals even know we had arrived late. They were...

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Helpful?
Thank Julie P
Reviewed 6 days ago NEWvia mobile

The only positive thing I can say relates to the staff. They are pleasant , cheerful, helpful and friendly. And the parking is ok, but I doubt if there is enough while hotel is full. We were gifted this three night stay by a platinum member of Sheraton Rewards. No matter what it cost this hotel is just not worth...

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Helpful?
Thank Peter K
ManagerX1, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Dear Peter, thank you for being our guest and for taking the time to comment about your experience at our hotel. We are so happy to hear how well our staff treated you during your visit and that our hospitality made a not so great stay better. We are sorry our location did not better meet your travel or leisure...

San Antonio, Texas
Reviewed 3 weeks ago via mobile

So, this hotel is right next to the airport, extremely convenient for anyone who might be on a business trip and has an early flight out the next morning. My room was pretty clean and nice, though oddly laid out. Being by the airport and highway, you'd think it would be loud, but I can honestly say I couldn't hear...

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Helpful?
Thank Gameprix1
ManagerX1, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for being our guest and for taking the time to review your recent stay. Please accept our apologies for the difficulties you experienced at our front desk during check-in. We cannot apologize enough! We are sorry that the toilet in your room was not functioning properly. Our goal is to get everything fully operational as quickly as possible...

Cork, Ireland
Reviewed 3 weeks ago

Stayed at this hotel for a 14 hour layover. Hotel is close to the airport but that is all. Rooms dirty, area not very safe, check in slow and the hall way and elavator needs an update. Good for couple of hours but thats all.

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Helpful?
Thank jorn t
ManagerX1, General Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for staying with us and for taking time to share your concerns. Please accept my apologies for the housekeeping issues you experienced. Your feedback will be shared with my team in order to prevent such problems in future. Again, I am so sorry, and I do hope you will stay with us another time so we can provide...

New Jersey
Reviewed 3 weeks ago

Hotel is located close to airport and have regular shuttle service to and fro. Easy and close to rental car pick up counters. Check in was quick and we have a room at the far end at opposite side of the elevator. Rooms were clean. Called for toothbrushes and water and got delivered quick. Had breakfast in room. Quick and...

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Helpful?
Thank Arun Kumar T
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for choosing Four Points By Sheraton Hotel & Suites San Francisco Airport and for reviewing your visit. We appreciate you letting fellow travelers know how convenient we are to the San Francisco International Airport and how our complimentary airport shuttle makes us the ideal hotel for weary travelers! Thank you also for sharing your satisfaction with our service...

nebraska/cabo rojo
Reviewed 26 October 2016

This is an excellent hotel near the airport and rental car returns. They share an airport shuttle with several nearby hotels. Return your car early and use the shuttle. There is a breakfast in the morning but we left before it was open. Use a cart for luggage. The entrance is somewhat strange with steps and a freight elevator for...

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Helpful?
1Thank neblud
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

We are so delighted you had an excellent stay with us at the Four Points By Sheraton Hotel & Suites San Francisco Airport! We appreciate you sharing the highlights of your visit with fellow travelers. Our staff will be happy to know they played an important part in your enjoyment, and we would love to welcome you back whenever your...

Kent, Ohio
Reviewed 25 October 2016

This hotel was just what I expected. Good beds, clean, smallish bathroom with adequate amenities. Although it is located near the airport, noise what not an issue. The airport shuttle, an important factor when choosing this hotel, was efficient and direct.

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Helpful?
Thank rjou319
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

We thank you for choosing Four Points By Sheraton Hotel & Suites San Francisco Airport for your recent trip to the Bay area. We are pleased that our convenient location close to the San Francisco International Airport and our complimentary airport shuttle helped in making your stay better. We appreciate your business and hope you will stay with us again! Yours...

Mt. Pleasant, SC
Reviewed 24 October 2016

We stayed here the night prior to an early morning flight out of SFO. The staff were super nice and very accommodating. Their rooms are very nice with plush linens and comfortable furniture. Even though it is near the airport, the rooms are quiet. They have a small but nice restaurant/bar in the hotel. The airport shuttle runs twice an...

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Helpful?
1Thank Nancy-SC
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you so much for the terrific review of Four Points By Sheraton Hotel & Suites San Francisco Airport! We are so delighted to read that you loved our welcoming associates, shuttle service which was perfect for your needs and your comfortable room as well. We appreciate your business and hope you will stay with us again on your next...

Reviewed 14 October 2016 via mobile

The room and shuttle service to and from airport are fine and as expected. Check in was simple as should be and hotel is near several places to eat with a short walk. Skip the offered platinum member breakfast option, it's a joke for options, very disappointed.

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Helpful?
Thank iantgagnon
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for being our guest and taking the time to post a review. Your feedback is essential to us, and I apologize our breakfast was not to your expectations. I have shared your comments with my Chef and Breakfast team to look into the areas where we can be better. We appreciate your comments about our location and shuttle...

Virginia
Reviewed 7 October 2016 via mobile

My daughter and I spent a night due to our flight's late arrival in SF. We could have used the hotel shuttle (as we learned that it ran until 12:45pm, vice midnight) to get to the hotel vice paying for a taxi ($18.00). Like most Four Points hotels, it's a basic room set up. Nevertheless, the pillow top mattress was...

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Helpful?
Thank Brian R
ManagerX1, Manager at Four Points By Sheraton San Francisco Airport, responded to this review

Thank you for posting your feedback and letting fellow travelers know how convenient we are to the San Francisco International Airport and how our complimentary airport shuttle makes us the ideal hotel for weary travelers! We are pleased to read that your stay was comfortable and that the bed in your room provided you with a very peaceful night’s sleep. It...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Hotel & Suites San Francisco Airport. We are just 1.5 Miles from the airport and centrally located to downtown San Francisco or the Silicon Valley. For business or pleasure, let our friendly staff guide you the best of the Bay Area. Convenient access to highways and light rail transportation get you where you need to be! ... more   less 

Additional Information about Four Points By Sheraton San Francisco Airport

Address: 264 S Airport Blvd, South San Francisco, CA 94080-6701
Region: United States > California > South San Francisco
Price Range: $146 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton San Francisco Airport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
4 Points By Sheraton San Francisco Airport
Four Points By Sheraton San Francisco Airport Hotel South San Francisco
Four Points South San Francisco
Sheraton South San Francisco
South San Francisco Sheraton
South San Francisco Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton San Francisco Airport staff and other travellers.
2 questions
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Edmonton, Canada
over a year ago
Randolph, New Jersey
over a year ago

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Questions? Get answers from Four Points By Sheraton San Francisco Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from highways”
 of 5 bubbles ArunKumarT667, 17 Nov 2016 | Read review
“Try and get a room at the rear as there is a highway to the front of the building.”
 of 5 bubbles 76akk321, 16 Sep 2016 | Read review
“High floor facing the airport (away from the highway)”
 of 5 bubbles 78WilliamS, 21 Aug 2016 | Read review
“AWFULLY SLOW WIFI...could not connect most times.”
 of 5 bubbles FordTraveller, 8 Aug 2016 | Read review
“Try and get the top floor,we were on the third and noise came thru the ceiling”
 of 5 bubbles LaneyGoldCoast, 5 Aug 2016 | Read review
5 of 5
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