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BEST WESTERN PLUS Grosvenor Airport Hotel

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1,761 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,620: English reviews
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2015

If you want to pay more there are plenty of other places to stay in San Francisco. This hotel has the best price for a three star modern clean room with a nice breakfast in a location close to the airport. I look forward to returning again in a few months time.

Review collected in partnership with Best Western

Helpful?
1 Thank Jack R
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Jack and thanks so much for your nice review! We appreciate it and see you soon! Jim McGuire, General Manager More 

Columbia, Maryland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 March 2015

Excellent choice for overnight stay although I stayed at hotel for nearly two weeks. Reasonable buffet breakfast. Fitness center OK. Laundry available and handy. 8th Floor quiet level particularly side facing McDonalds. Rates very good. will consider staying here again.

Review collected in partnership with Best Western

Helpful?
1 Thank Puni E
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Puni, I am happy to see that you enjoyed your long stay with us! We thank you for your nice review and hope to see you again. Jim McGuire, General Manager More 

Brookings, Oregon
Level Contributor
9 reviews
4 hotel reviews
Reviewed 23 March 2015

Waiting for shuttle at airport was not a good beginning (45 minute wait) however once at the hotel all changed to the good! Welcomed with a smile and the room was clean and the internet excellent. The bed welcoming-unfortunately lot of noise from the freeway otherwise good stay

Review collected in partnership with Best Western

Helpful?
Thank GoingPlaces97415
Buenos Aires, Argentina
1 review
Reviewed 22 March 2015

It is great place to stay. I have been here for 10 nights and all worked consistently well. Services, room, shuttle to the airport, etc. The entrance is under construction but it did not affect the stay in any way. Only area to improve is related with the team who takes care of the breakfast in the morning. Not friendly,... More 

Review collected in partnership with Best Western

Helpful?
Thank Domingo S
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Domingo and thank you for your great review on our hotel and your 10 day stay! I will share your comments with our breakfast crew so they can better improve their service. We appreciate your feedback! Jim McGuire, General Manager More 

Fairfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2015

The Hotel was nice and clean. It was easy to locate as well. Easy access to the freeway. Also, staff was friendly! The individual that checked me in was very nice and professional. Great breakfast as well.

Review collected in partnership with Best Western

Helpful?
1 Thank Betyye G
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Betyye, thank you for your nice comments regarding your stay! We appreciate your feedback. Jim McGuire, General Manager More 

Kln
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 March 2015

Went out from SFO customs, brought luggage via escalator to 2nd Floor for shuttle pick up service. At mid exit area, a Hotel shuttle signage was placed there for identity. Cross the road, you can see a plastic bus shelter, a free phone with hotels extension - # 10 numbers were listed there. Picked up the phone and contact your... More 

Helpful?
Thank Winfield T
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Winfield and thank you for your very thorough review of our hotel and your entire experience from the airport to the hotel. I am glad that you enjoyed your stay overall with us and we look forward to you coming back again! Thank you again! Jim McGuire, General Manager More 

La Verne, United States
1 review
Reviewed 20 March 2015

Positive's: Good value for the price. Comfortable beds. Good tasting water which had fruit placed in water container. Included breakfast . Closed to airport and the 101 Fwy. Negative's: Remodeling on premises and parking fee. Fee should have been waived during remodeling.

Review collected in partnership with Best Western

Helpful?
Thank Connie A
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Connie and thank you for your nice review. I am glad you enjoyed your stay with us. Our construction will be completed at the end of next month and we will have a beautiful new porte cochere and front entrance. I apologize for any inconvenience. We look forward to your next stay with us! Jim McGuire, General Manager More 

Barrie, Canada
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 17 March 2015

Stayed in this hotel for two nights in March 2015. The reason we picked this hotel due to it's close proximity to the airport. It is only 3.5 miles away so very convenient for late flight arrivals and early departures. The hotel is dated but clean. There is renovations underway at the moment so the entrance to be used is... More 

Helpful?
Thank rafiki52
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello and thank you for your nice review. I am glad that you found our location to be convenient - just a quick correction - we are only 1.5 miles from SFO. We appreciate your feedback and look forward to seeing you again soon! Jim McGuire, General Manager More 

Honolulu, Hawaii
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2015

We always enjoy our stay here, coming and going to/from SFO. It actually would be a good home base for visiting the city, since one can catch BART from the airport. Very good staff, comfortable, clean rooms and a nice breakfast in the morning. Great value for the money - rates on par with many other much more expensive hotels.

Review collected in partnership with Best Western

Helpful?
Thank thpooh
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Aloha and thank you for your review! I am very happy to see that you use our hotel when you travel from the beautiful islands of Hawai'i. We appreciate your nice comments and look forward to your next visit! Mahalo, Jim McGuire, General Manager More 

Banning, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 March 2015

We were happy with the comfort, cleanliness and helpful staff. The rooms are dated but are clean. Remember this hotel is close to the airport so noise maybe an issue. The in room air cons may help to drown out the noise of planes. There are regular free shuttles to and from the airport which pickup and drop off at... More 

Helpful?
Thank Jackie J
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Jackie J and thank you for your reply. Yes, we are renovating our porte cochere at the moment, and hope to be done by the end of April - it will be beautiful. We appreciate your comments and look forward to your next visit- with a brand new entrance! Thanks again, Jim McGuire, General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: $132 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room when making the reservation -away from the elevators”
 of 5 bubbles R5130FWkevinh, 2 Dec 2016 | Read review
“Rooms not facing Airport Boulevard are quieter.”
 of 5 bubbles RobertK749, 27 Nov 2016 | Read review
“Stay away from elevator - VERY loud floor bells.”
 of 5 bubbles PamelaattheRiver, 3 Nov 2016 | Read review
“Higher floors quieter and have views”
 of 5 bubbles PHEL56, 25 Oct 2016 | Read review
“Book ahead, they get busy here.”
 of 5 bubbles Towerengr, 20 Oct 2016 | Read review
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