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BEST WESTERN PLUS Grosvenor Airport Hotel

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BEST WESTERN PLUS Grosvenor Airport Hotel
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1,819 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Grosvenor Airport Hotel
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Showing 1,674: English reviews
Willits
Reviewed 28 September 2015

The one thing that was a bummer was to pay for parking as a guest. The place has airport parking, which is great and we had used this before, but parking here should be free, if your staying the night. The bathroom was old, small and outdated, the room was small, but had a nice window view and was nicely...

Review collected in partnership with Best Western
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Helpful?
Thank 896cindyz
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Thanks so much for your review. We, along with most hotels in the area, have been charging for parking for the past 7 years or so. We are the least expensive for parking. I am sorry you did not care for our Maxwell House coffee. Please come back and stay with us again. Jim McGuire, General Manager

miami, United States
Reviewed 27 September 2015

This was a last minute stop, excellent deal for the shot notice, 33% off. Check in was quick, friendly staff and helpful. Room was well cleaned, beads comfortable and bathroom was immaculate. I would recommend to anyone.

Review collected in partnership with Best Western
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Helpful?
Thank Fernando M
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Fernando, thank you for your nice review and for your recommendation. We look forward to seeing you again very soon! Jim McGuire, General Manager

Chateauguay, Quebec, Canada
Reviewed 27 September 2015

I do really recomand the Best Western Plus Grosvenor airport hotel (South San Francisco). Everything was excellent. We appreciated the shuttle from the San Francisco airport. If you book directly buy Bestwestern.com you'll get the free morning breakfast - which was excellent by the way and didn't have the same choice form day to day. Really a must !

Review collected in partnership with Best Western
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Helpful?
Thank Michel D
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Bonjour Michel and merci for your wonderful review! We appreciate your feedback! Please come back soon! Jim McGuire, General Manager

Reviewed 26 September 2015

We stayed three nights at this hotel whilst visiting San Francisco. Our stay didn't get off to a good start. We had to move rooms three times as the locking device on the near floor to ceiling windows in the first two rooms were either missing or broken - not great with a 1 and 3 year old, who could...

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Helpful?
Thank Hayley K
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Hayley and thank you for your thoughts. Please be assured that our windows are completely safe - they only open up 2 inches, so no one could possibly fall out. I am sorry that you didn't enjoy your stay, and do hope you give us another try. We appreciate your feedback. Jim McGuire, General Manager

Houston, United States
Reviewed 25 September 2015

Had a King room on 8th floor down from the ice machine. Room was clean, quiet, comfortable. Carpet was clean, no funky smells. Breakfast was above average. Real eggs, fresh fruit, roasted potatoes. Plenty of parking. 5 minutes from airport. About 30-45 minute drive to the wharf with traffic.

Review collected in partnership with Best Western
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Helpful?
Thank Jill K
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Jill and thank you for your feedback. We are pleased that you enjoyed your stay. Please choose us again when you are visiting us from Houston! Jim McGuire, General Manager

Hershey, PA, United States
Reviewed 24 September 2015

While staying at this hotel, we booked two tours with Grey Line. We were picked up at the hotel and returned later in the day. Also we enjoyed dinner there twice. A bit expensive to stay there, but it served our purpose.

Review collected in partnership with Best Western
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Helpful?
Thank Marylou E
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Marylou - thank you for posting your review on our your hotel. We appreciate your feedback and look forward to your next visit! Jim McGuire, General Manager

Tauranga, New Zealand
Reviewed 23 September 2015

This Hotel was a lot more than I expected. Booked through Hotwire so was very well priced. Staff were awesome, The bar and restaurant were great with free breakfast offering a large selection of food. The room was fine, no complaints. Bus to the city was cheap and took about 40 mins from memory and the stop was just down...

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Helpful?
Thank Jodie P
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Jodie and thank you very much for sharing your nice comments about your recent stay with us! I am glad you enjoyed our facility and we hope to see you back again soon! Jim McGuire, General Manager

Spicewood, United States
Reviewed 22 September 2015

We stayed here one night, they picked us at the airport and the room was very clean. The front desk personal was very professional. The free breakfast was a great buffet and it was a nice thing to have lemon and strawberries water for all the clients.

Review collected in partnership with Best Western
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Helpful?
Thank Mary B
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hi Mary B and thank you for your very nice review on our hotel! Please come back soon and visit us again! Jim McGuire, General Manager

england
Reviewed 21 September 2015

we stay here twice a year on our motorcycle trips to the states our last trip was in june and we said we would be back in september,this was our 20th stayat the grosvenor and as usual every thing went perfect from checking in to leaving,this hotel is situated near the airport and provides an excellant shuttle service to and...

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Helpful?
Thank bosshog1
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Bosshog from England! Always nice to have you all back here on your trips through the Bay Area! Thank you so much for taking the time to share your thoughts on your stay. We are very happy that you are pleased. We look forward to the next visit!!! Jim McGuire, General Manager

Auckland, New Zealand
Reviewed 19 September 2015 via mobile

We stayed here overnight as part of a month long road trip. Staff were good, room nice with reasonably comfortable bed, good shower and very clean. The only negative really was that the air conditioning was noisy and you could hear the aircraft taking off. The main reason the aircraft can be heard, apart from it obviously being close to...

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Helpful?
Thank darwin1905
GeneralManager650, General Manager at BEST WESTERN PLUS Grosvenor Airport Hotel, responded to this review

Hello Darwin and thank you for your review. We appreciate your comments, and we hope you stay with us again. Jim McGuire, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 

Additional Information about BEST WESTERN PLUS Grosvenor Airport Hotel

Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: $154 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Grosvenor Airport Hotel 3*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets and Best Western so you can book your BEST WESTERN PLUS Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western
Hotel Style:
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Grosvenor Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on the top floors. They have been renovated”
 of 5 bubbles 367Tracy, 21 Feb 2017 | Read review
“In the flight path of SFO, try for a room on the backside of the hotel.”
 of 5 bubbles christopherr606, 14 Feb 2017 | Read review
“I have no comments on giving tips on choosing a good room!”
 of 5 bubbles cmelelina, 13 Feb 2017 | Read review
“A room facing east, away from freeway noise”
 of 5 bubbles U028477, 23 Jan 2017 | Read review
“A good view of the are from the higher floors”
 of 5 bubbles Saint_Johnny, 27 Dec 2016 | Read review
5 of 5