We stayed one night and everything was great. Staff was good, the room was nice, the traffic noise was not bad. The bed was comfortable. In comparison to the Holiday Inn Express in Carpinteria, everything is bigger and better, the room, the pool area and the breakfast. Curiously, neither place had potatoes in the breakfast, and each had both pork and turkey sausage. But the breakfast here was well stocked with many choices, including real oatmeal and a pancake machine. The breakfast room is spacious.
I made my reservations on the Hilton website. I have stayed at many HIE's. They were all newer and nice. I wrongly made the assumption that all HIE's were like this. Boy was I wrong. This is an older motel which was rebranded as a HIE's at some point. If I thought that I was staying at a motel 6 I would have had my expectations set at this level but more importantly I would have paid motel 6 prices. Even for a motel 6 it would have been considered old and tired, but I paid HIE's type prices. The only reason that I gave it 2 stars instead of 1 was because the staff was very courteous and helpful. This review no way reflects on the staff.
Good location off the interstate. Easy check-in/check-out process. Decent selection for breakfast (cereal, muffins, eggs, sausage, drinks, etc.). Rooms face open corridor with pool/hot tub. Room was clean and spacious. Reserved a king bed with jacuzzi bath and it was worth having in the room.
Horrible place, Holiday Inn should be ashamed of this property. The check in guy was smoking when we walked up (just outside the door) and the smoke was in the lobby and courtyard. Got to the room and it had a horrible stench. Made a reservation at another hotel and left. No way would I stay there
Very friendly staff. They accommodated requests I had of a very early check-in and also allowing me to park my car at the hotel free of charge, even after check-out. Continental breakfast was substantial and not just mediocre.
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