Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Best Western Plus Inn Scotts Valley
6020 Scotts Valley Dr, Scotts Valley, CA 95066
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. AU$286 /night, 3/22 - 3/23
AU$331
per night
AU$261
per night
AU$191
per night
Mar
Apr
22 Mar
Today
24 Mar
26 Mar
28 Mar
30 Mar
1 Apr
3 Apr
5 Apr
7 Apr
9 Apr
11 Apr
13 Apr
15 Apr
17 Apr
19 Apr
21 Apr
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#2 of 2 hotels in Scotts Valley
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast buffet
Business Centre with Internet Access
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Location
6020 Scotts Valley Dr, Scotts Valley, CA 95066
Getting there
San José Mineta International Airport
34 km•
See all flights
Monterey Peninsula Airport
54.7 km•
See all flights
Rental Cars
10 Restaurants
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 176
- 172
- 92
- 42
- 35
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
It seems unfortunate when upon request staff did not take out trash or deliver clean linens. I stayed multiple days and trash was taken out after two days and multiple requests. I did ever get a clean bathmat even though I explained that someone had been sick, and it was soiled.
Read more
Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just completed a 5 day stay at this Best Western. I picked it because the photos made it look a little more modern and cleaner than most alternatives and the price was decent for the area.
And, it was OK.
The room was 40 degrees when we opened the door, but the heater took care of that over a couple of hours. Given how cold it was, it seems reasonable to assume that the room was vacant for 24 hours.
The room was large, with a decent king bed, a couch, a kitchen area with a coffee maker, a fridge, microwave. There is a small desk, and a basin book with a sink and a hairdryer.
Positives
Decent location within walking distance of food and grocery options.
Reasonably priced
Negatives.
The couch had a number of suspicious stains that looked more human than food based in origin. So sitting on it was not on the agenda.
The towel holder fell off the wall in the basin area, as did one of the handles on the drawers.
The bathroom was very dated and the toilet was about 10 inches lower than 'normal' it worked, but it was odd. There were 2 medium sized towels and a couple of hand towels which were adequate
Covid era, there is no service to the rooms. So coffee isn't restocked you have to go ask for it at reception (they only had decaf). There is nothing in the room other than described above, so if you were looking for cutlery or a bottle opener, you are going to have to bring your own.
The lady who checked me in told me about breakfast, but that was not accurate. There is no breakfast served in Covid era. How she got that wrong I have no idea.
The hotel seems to be bustling with blue collar business guests, lots of work vehicles from tree and road maintenance type industries. These guys tend to leave early in the morning, so depending on how you feel about being awakened by diesel trucks at 5:30am it might affect your stay.
There is a homeless shelter nearby and so there are various folks wandering around the immediate area. Someone tried to open the room door one night at 4am. I never found out who or why, but the doors are pretty robust so security is actually decent.
So there you have it. The hotel is Ok. Its older and scruffier than the photos make out, but its basically fine.
Just don't sit on the couch.
And, it was OK.
The room was 40 degrees when we opened the door, but the heater took care of that over a couple of hours. Given how cold it was, it seems reasonable to assume that the room was vacant for 24 hours.
The room was large, with a decent king bed, a couch, a kitchen area with a coffee maker, a fridge, microwave. There is a small desk, and a basin book with a sink and a hairdryer.
Positives
Decent location within walking distance of food and grocery options.
Reasonably priced
Negatives.
The couch had a number of suspicious stains that looked more human than food based in origin. So sitting on it was not on the agenda.
The towel holder fell off the wall in the basin area, as did one of the handles on the drawers.
The bathroom was very dated and the toilet was about 10 inches lower than 'normal' it worked, but it was odd. There were 2 medium sized towels and a couple of hand towels which were adequate
Covid era, there is no service to the rooms. So coffee isn't restocked you have to go ask for it at reception (they only had decaf). There is nothing in the room other than described above, so if you were looking for cutlery or a bottle opener, you are going to have to bring your own.
The lady who checked me in told me about breakfast, but that was not accurate. There is no breakfast served in Covid era. How she got that wrong I have no idea.
The hotel seems to be bustling with blue collar business guests, lots of work vehicles from tree and road maintenance type industries. These guys tend to leave early in the morning, so depending on how you feel about being awakened by diesel trucks at 5:30am it might affect your stay.
There is a homeless shelter nearby and so there are various folks wandering around the immediate area. Someone tried to open the room door one night at 4am. I never found out who or why, but the doors are pretty robust so security is actually decent.
So there you have it. The hotel is Ok. Its older and scruffier than the photos make out, but its basically fine.
Just don't sit on the couch.
Read more
Date of stay: November 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley
Responded 22 Nov 2020
Dear Hereticx Thank you for your detailed assessment of our hotel. Your comments help us to understand where we most need to improve for our future visitors and for people like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future. We can't wait to show you how we continue to improve based on feedback like yours. Yours in Hospitality, Maii
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The price was right for mid-summer. This location is out of busy Santa Cruz, but it was very easy to hop on the freeway & zip into town, as needed. I worried there would be freeway noise since the property backs up to Hwy 17, but I only heard a little bit of traffic from Scotts Valley Dr. out front, and none when the A/C was on. The room was very clean, and I appreciated having both a small fridge & microwave. The WiFi didn't seem to work well, but I don't stream so just used my roaming internet. My only real complaint is the parking lot is small & very narrow so it was difficult to get into an open space, even though I only drive a Honda Accord, because of the trucks & large SUVs in other spaces. There did seem to be a few spots on the street so I'll try those next time. Finally, although there was a sign on the front door of the door that face masks were required inside, there were several guests who ignored this & roamed around inside without masks. Jeeesh!
Read more
Date of stay: July 2021Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Ask for room on 2nd floor & get your parking spot early
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel's Favourite
A very good stay. We were here for 3 nights while attending a wedding in Scotts Valley. The person at the reception desk was kind, welcoming, and efficient. She let us choose the location of our room. This hotel has a motel-like feel to it as all the rooms have doors to a common outside walkway. Even with this, the facility felt safe. The free breakfast was very good. Lots to select from, hot breakfast, cereal, baked goods. They had one of those multi hot drink dispensers for different coffee drinks and hot water for tea. The breakfast area was neat and clean. The hotel room itself was clean and comfortable. A very basic room, but everything you would need - luggage rack, iron, blow dryer. The TV was smaller. Having a pool and spa onsite was great. The pool was clean and the pool area furnished with nice tables and chairs. In general, this is a very well kept property.
Read more
Date of stay: July 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Best Western Plus Inn Scotts Valley
Responded 22 July 2024
Thank you for sharing your positive experience at Best Western Plus Inn Scotts Valley. The team is delighted to hear that you enjoyed the amenities and found the property well-maintained. It's wonderful that the variety at breakfast and the pool area added to your pleasant stay. We hope to welcome you back for another comfortable visit in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I Stayed in room 209 . Two huge black stains on the carpet entry area. The interior of the front door had large black grime marks on it . Those could have been cleaned off of it with a little soap, water , and elbow grease. Toilet made horrendous noise for 45 second each time it was flushed . Horrible to hear that noise anytime , let alone between midnight and 6 am. Ten channels of the 58 channels had no sound and the picture would fade away after a few seconds. Coffee maker did not work at breakfast and one patron said had not worked for three straight days. Not much on the menu; much superior food selection at the Best Western in Los Gatos, only about 15 miles away . One bright spot : the pool was clean.
Read more
Date of stay: June 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Best Western Plus Inn Scotts Valley
Responded 10 June 2024
Thank you for sharing your experience. We're sorry to hear that some aspects didn't meet your expectations. Your comments regarding room condition, noise, TV service, breakfast, and coffee maker are taken very seriously. We are glad, however, that you found the pool to be clean. Your feedback will help us work on these areas.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived shortly after 3pm check in. I was told my room was not ready and needed to be cleaned and it would be 30 minutes. I returned 45 minutes later and they had not even began to clean the room according to the rude receptionist.. She said it would be 30 min more. I watched the cleaners in other rooms... not my room. I came back 30 min later and was told the room was not ready yet and because I ordered a suite and they only had one suite was a factor. I was told it would be an additional 20 min. Really? After 20 min I returned to the check in and was told it would be 10 min or so. I communicated my frustration to the receptionist that they had not started cleaning my room even though I was there waiting. She became defensive when I told her it was 1.5 hours after check in and she said no it wasnt. I told her to look at the time and she then agreed it had been 1.5. hours I was waiting for the room I was paying for. When the room was eeady she basically threw the key at me with no apology . I asked yer if the stairs was the only way up to my room., she said YES. I lugged my stuff up the stairs and was finally in the room. Later discovered the elevator.. REALLY? Why was I treated like this. I was never disrespectful. I was patient. and was treated like I was the problem. When I checked out I asked to speak to a manager and was told he was not there. I asked a different receptionist to have him call me. He did not call me. I gave them the opportunity to make this correct but they do not seem to care. Be aware it looks like they have monthly rentals ther and there are some sketchy people staying there. evidenced by the overflowing garbage and empty 12 packs of beer., Next stop the corporate office.
Read more
Date of stay: July 2023
Value
Rooms
Service
Room Tip: Stay somewhere else . It appears some staff and manager could not care about you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good variety to select from. Presentation was good. Everything was fresh. Great coffee. Waffle maker easy to use. Egg, sausages, and potatoes were kept full and not greasy. Fresh bagels and muffins. Plenty of condiments.
Read more
Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spend five nights there during a wet and cold January. The facilities are old and poorly maintained. On my second night the electrical outlets on one side of the room stopped working, affecting the TV and ancient microwave. The staff concluded "a breaker in the wall went out" and brought in extension cords. Not confidence inspiring.
The heater was unreliable, sometimes blowing cold for 45 minutes. This was important since they only supplied one thin blanket for the bed.
I leaned (after asking) that they only clean rooms "on request." On the fourth day I went to the front desk at 8:30am to request the room be cleaned. I was informed that the request had to be made by 8am. No exceptions. They did offer me a towel that I did not need.
They promised the room would be cleaned first thing the next morning. The next day came and went but nobody came by to clean. I was checking out in a day so I gave up. The result was that the room was not cleaned the entire six days I was there.
They allow dogs, which is fine by me. They have a for dog to relieve themselves that happened to be right below my room. The result frequent yapping/barking with one dog outside setting off a chain reaction. I like dogs but the noise might annoy others.
What else...the TV was old and almost as small as my computer, there was dirt and grime in the bathtub, rendering it too disgusting to use, the parking spaces are tiny so if you have a full-sized car or truck you have to park on the street, the pool and spa were drained and closed, etc.
I would not recommend this place. Spend a little more and stay at one of the nicer hotels in Scotts Valley or Santa Cruz.
The heater was unreliable, sometimes blowing cold for 45 minutes. This was important since they only supplied one thin blanket for the bed.
I leaned (after asking) that they only clean rooms "on request." On the fourth day I went to the front desk at 8:30am to request the room be cleaned. I was informed that the request had to be made by 8am. No exceptions. They did offer me a towel that I did not need.
They promised the room would be cleaned first thing the next morning. The next day came and went but nobody came by to clean. I was checking out in a day so I gave up. The result was that the room was not cleaned the entire six days I was there.
They allow dogs, which is fine by me. They have a for dog to relieve themselves that happened to be right below my room. The result frequent yapping/barking with one dog outside setting off a chain reaction. I like dogs but the noise might annoy others.
What else...the TV was old and almost as small as my computer, there was dirt and grime in the bathtub, rendering it too disgusting to use, the parking spaces are tiny so if you have a full-sized car or truck you have to park on the street, the pool and spa were drained and closed, etc.
I would not recommend this place. Spend a little more and stay at one of the nicer hotels in Scotts Valley or Santa Cruz.
Read more
Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Best Western is new in Scotts Valley in about 6 mi from downtown Santa Cruz. Only a few minutes to Henry Cowell State Park for beautiful redwoods hiking, shallow river access. The fitness room has good, durable equipment. The pool and hot tub are clean and in working order. Hotel rooms in front of the pool are a little noisy but that's to be expected. Hotel has great blackout shades for sleeping in. They rotate their breakfast menu typically eggs, omelette, potatoes, cereals, toast, bagels, fresh made waffles, juices, fruit and yogurt. Get there before the end time because they do run out of omelettes and substitute with scrambled eggs. Would definitely recommend this hotel..
Read more
Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you’re planning an extended stay don’t count on housekeeping services. California is is open, no longer in shutdown however Due to COVID” it’s not possible to hire anyone to clean rooms, however I did see several housekeeping staff regularly clean rooms next to us so they could turn those for incoming guests. Even after requesting multiple times we only received housekeeping services 3 times in 14 days.
Read more
Review collected in partnership with Best Western
Date of stay: July 2021Trip type: Travelled on business
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maii Sablan, General Manager at Best Western Plus Inn Scotts Valley
Responded 8 July 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The hotel is trying its best to get through this challenging point in time. We sincerely apologize for not meeting your expectations. Although California has opened up, returning to pre-covid service levels has proven to more difficult than anticipated. We are confident that normal service levels will resume very shortly and we appreciate your patience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No. We had a suite and there was no jacuzzi hot tub.
"their policies are not rational, and they are not open to reasonable exceptions, and do not seem interested in business, stay elsewhere."Read full review
…
PRICE RANGE
AU$169 - AU$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inn scotts valley hotel scotts valley, best western scotts valley, scotts valley best western
LOCATION
United StatesCaliforniaScotts Valley
NUMBER OF ROOMS
58
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingBEST WESTERN PLUS INN SCOTTS VALLEY (AU$169) - 2025 Prices & Reviews (CA) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Best Western Plus Inn Scotts Valley
Which popular attractions are close to Best Western Plus Inn Scotts Valley?
Nearby attractions include The Find (0.2 km), Hope Church (0.5 km), and Scotts Valley Mobile Home Park (0.8 km).
What are some of the property amenities at Best Western Plus Inn Scotts Valley?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Inn Scotts Valley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Inn Scotts Valley?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Inn Scotts Valley?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Inn Scotts Valley?
Conveniently located restaurants include Jia Tella's, Los Gallos Taqueria, and Scotts Valley Market.
Are there opportunities to exercise at Best Western Plus Inn Scotts Valley?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Inn Scotts Valley?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Inn Scotts Valley?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Best Western Plus Inn Scotts Valley?
Many travellers enjoy visiting Boulder Creek Fire Dept. Building (12.5 km), Mac's 100 Year Old Place (12.4 km), and San Lorenzo River Railroad Bridge (11.0 km).
Is Best Western Plus Inn Scotts Valley accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.