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BEST WESTERN PLUS Wine Country Inn & Suites

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BEST WESTERN PLUS Wine Country Inn & Suites
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435 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Blue Lake, California
Reviewed 16 May 2016

I enjoy staying here. Very friendly staff. Love the sliding doors and a small patio wtih table and chairs. Feels private and peaceful. My husban and I love staying here. A restaurant and a mini mart right across the street! Love staying here and will continue staying here for many more trips!

Review collected in partnership with Best Western
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Thank Cynthia S
santa rosa, ca, United States
Reviewed 13 May 2016

i have 3 kids so the room seemed pretty small. the toilet looked like it hadn't been cleaned. i had to clean it myself. their were no bags in the trash cans. the thermostat was broken on the fridge and it froze everything.they were doing construction on the outside of the hotel so it was kinda loud. the walls were...

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Thank Sarah G
Las Cruces, New Mexico
Reviewed 9 May 2016

There were 8 of us who stayed here the last week of April. Great place. Rooms were clean, beds comfortable, staff was friendly and helpful, and the breakfast buffet was very good with much variety. The grounds and pool area were beautiful and well kept. Even though it was chilly, I took a short swim. Quiet for being close to...

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Thank Lenebinn
Reviewed 7 May 2016

Great Room. Helpful, competent, cheerful staff. Hot breakfast included each morning. Convenient location near Highway 101, Kmart, other shops, restaurants, and gas stations. The general manager, Todd, went out of his way to make my stay as pleasant as possible. I had a great stay and will definitely stay here on future visits to Santa Rosa.

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Thank Frank C
Walnut Creek, California
Reviewed 7 May 2016

Friendly receptionist and easy checkin. Room was clean but carpet was pulling out from the the moldings. Good shower/water pressure. All was going well until the couple in the next room came in. I could hear everything they said word for word. I could also hear their TV loud and clear. And just when they calmed down the guests in...

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Thank Chris0120
Seaside, California
Reviewed 6 May 2016 via mobile

The hotel was super easy to book I got a great deal on hotels tonight and when I called to reserve a specific room the staff was very helpful and friendly. The hotel is in a great location right next to the 101, near a gas station and food. The hotel is very nice, setup great, they have a heated...

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Thank ST393
Fort Bragg, California
Reviewed 4 May 2016

I happen to be disabled,with a spinal cord injury.This Inn has come to be my "Home away from Home",when in their area.I'm always safe and looked after by the caring staff.They've been so kind to me I'm humbled.I cannot,in words,express my appreciate to the staff my he artful appreciation I have for this group of people.The disabled rooms/suites are all...

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Thank Timothy_OFlaherty
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Tim, thanks for sharing your experience with the tripadvisor world. It is always a pleasure to see you when you are here, and we all look forward to the next time you are heading our way. I know we will see you next time you are in our area, so until then, take care and safe travels. Thanks again, Todd...

Oakdale
Reviewed 2 May 2016

We have stayed here many times over the past few years and have always been happy with our stay. This trip our reservation was not in the system, probably my fault as I had booked rooms at several different Best Westerns locations at the same time, and they were kind enough to find us a room in a very full...

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Thank Cheryl J
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for your kind words. I'm so happy that we were able to squeeze you in for the night. Every weekend in this area is usually a busy one, and I'm glad you were able to stay with us again. You are correct regarding the renovations. We are replacing some of our jetted tubs and I am pleased to...

Reviewed 2 May 2016

Everyone was friendly and helpful. Even when an issue did arise (A burnt out light bulb that was smoking) the staff were quick to respond. The breakfasts were amazing as well. I would highly recommend this hotel if you are headed to Santa Rosa!

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Thank Markie R
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Great Review, seriously though, thank you for sharing your thoughts with everyone. My apologies abut the light bulb, but I'm pleased to hear that it was taken care of immediately. We look forward to seeing you again next time you are in the Santa Rosa area.

Apple Valley, United States
Reviewed 18 April 2016

The only problem we encountered was the Oder in the room. It smelled stale or as if some one had smoked in the room. Other than that, great location, great price and the bed was extremely comfortable.

Review collected in partnership with Best Western
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Thank Marie S
WineCountryHotel, General Manager at BEST WESTERN PLUS Wine Country Inn & Suites, responded to this review

Thank you for your kind words and for taking the time to write a review. We look forward to seeing you again next time you are in our area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the heart of the Sonoma Wine Country! The Holiday Inn Express Hotel Santa Rosa is available to serve the needs of both corporate and family travelers. We are within minutes of 30 major wineries including Kendall Jackson, Korbel & Rodney Strong. Our location is just three miles from Charles M. Schulz (STS) Airport, 20 miles from Calistoga and The Napa Valley, and 55 miles from the city of San Francisco. For you Peanuts fans, the Charles M. Schulz Museum & Ice Rink is only one mile from our front door! Race fans can enjoy a short 20 minute drive to Infineon Raceway. All rooms include our expanded hot American Breakfast featuring our famous cinnamon rolls. We also have two separate conference room facilities that can accommodate up to 115 total attendees. Catering is also available. Please call for details. We offer an outdoor heated pool, zen garden and courtyard. Please call hotel for pet policies.All rooms have free high-speed Internet access, microwaves, mini-refrigerators, coffeemakers, irons and ironing boards, hair dryers, a private patio or balcony and an exterior entrance. We look forward to having you as our guest very soon! Thank you for choosing to Stay Smart! Credit card and valid ID required for all check-ins. ... more   less 

Additional Information about BEST WESTERN PLUS Wine Country Inn & Suites

Address: 870 Hopper Ave, Santa Rosa, CA 95403-1611 (Formerly Holiday Inn Express Santa Rosa)
Region: United States > California > Sonoma County > Santa Rosa
Price Range: $185 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Inn & Suites 2.5*
Number of rooms: 85
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Also Known As:
Best Western Plus Wine Country Inn And Suites
Best Western Plus Wine Country Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
BEST WESTERN PLUS Wine Country Inn & Suites Santa Rosa, Sonoma County, CA
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Wine Country Inn & Suites staff and other travellers.
4 questions
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San Jose, California
3 months ago
camarillo
over a year ago
camarillo
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Wine Country Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Average hotel that doesn't care about details.Bed too soft, jet tub not too big staff not friendly.”
 of 5 bubbles X5389SCgeorgea, 14 Mar 2017 | Read review
“Be sure to call ahead to confirm a price with tax. Get the persons name.”
 of 5 bubbles HAWKVIEW, 10 Mar 2017 | Read review
“Rooms on the west side away from Hopper Street. Signage was obscured by trees in front of the Office/Lobby area.”
 of 5 bubbles Spartan58, 17 Jan 2017 | Read review
“Avoid corner rooms facing courtyard. Ours had minimal outside exposure and was dark and depressing.”
 of 5 bubbles stevesG2881GH, 6 Nov 2016 | Read review
“rooms on the top floor had a great view of the pool and the gardens”
 of 5 bubbles melissapA2138II, 12 Sep 2016 | Read review
5 of 5