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Hyatt Vineyard Creek Hotel

TravelocityUSD 286*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 336*
USD 286*
USD 336*
USD 286*
USD 336*
USD 285*
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Hyatt Vineyard Creek Hotel
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985 Reviews from our TripAdvisor Community

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Showing 961: English reviews
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Burbank, California
Reviewed 2 days ago NEWvia mobile

This place missed the mark several time. The General Manager Jennifer and Chris need to take more management classes. They just hired a new person ERIC who is fabulous with customer service. Jennifer and Chris need to be more like Eric who is an excellent listener and shows empathy and compassion. The hotel is currently going through a remodel. Elevators...

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Helpful?
2Thank lisapF1459DM
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 31 March 2017

I stayed here while on a work conference and was very pleased with the room. The bed and bedding was extremely comfortable. Did not eat in the next door restaurant, but took a walk both nights to the downtown area and there were wonderful choices for restaurants! Very nice concierge!

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Helpful?
1Thank nickbranch2016
About Hotel's Favourite Review
Michael R, General Manager at Hyatt Vineyard Creek Hotel, responded to this review

Thanks nickbranch2016! We love to get comments such as this, and are certainly glad you enjoyed your stay with us, we look forward to welcoming you back on your next visit to Santa Rosa! Best, M. Russell AGM

Seattle, Washington
Reviewed 5 days ago NEW

This is a hotel currently under positive updating, which when complete will make this a very good choice. Some rooms have been updated with all modern touches and are very pleasant with views to either the lovely courtyards or gardens (ask for these rooms). Situated in old town Santa Rosa you have 1-2 block access to good restaurants and the...

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Helpful?
Thank Julie S
Hoboken, New Jersey
Reviewed 1 week ago

I recently stayed at the Hyatt Vineyard creek on a couples trip to Sonoma. While we were there the hotel was under construction (which they warned you about upon booking) but it wasn't even noticeable. Upon check in, the staff was very friendly and greeted you with energy and a smile. They gave us our room and then directed us...

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Helpful?
1Thank lwagner45
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

Thanks for the positive feedback lwagner45! We definitely love to receive comments such as yours and really appreciate you choosing our hotel for your visit. We look forward to having you back with us on your next trip! Best, M Russell AGM

San Francisco, California
Reviewed 1 week ago

We last stayed here a few years ago and the place was getting a little worn, but I was pleasantly surprised to see that the hotel has just been completely renovated. The lobby looks gorgeous and the free wine tasting was a nice bonus, but the real highlight was the new room. And I mean NEW. The guy at the...

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Helpful?
Thank MrPerfect1962
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

Thanks MrPerfect1962, we love it too! So glad you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Sonoma County! Best, M. Russell AGM

Reviewed 2 weeks ago via mobile

What a terrible hotel. **Never** stay here. We booked a room for 2 adults and 1 child. Checked in (the room had a single king bed), called a few hours later to get a roll away bed delivered to the room only to be told that because of fire codes they can't have roll always in the room (have never...

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Helpful?
1Thank Kean W
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

Kean W, we are so sorry for the negative experience you had here. I hate to hear that your stay, or lack thereof was so challenging. Please reach out to me personally on your next visit, I would like the chance to make this right for you and your family. I look forward to hearing from you. Best, M. Russell...

New York
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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1Thank julielyn
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

Elk Grove
Reviewed 3 weeks ago

I attended a conference with 260 plus government employees at this location and experience nothing but poor customer Sevice. If an event brings big revenue to a hotel, expectations are up. A week before the event, Sales manager sends us a notice that they are going to have renovation, well reservations were made 8 months before the event, why did...

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Helpful?
2Thank maridi0na
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

maridi0na, thanks for your comments. I certainly don't want the negative events surrounding the negotiation of a group booking to taint the perspective you may have of the hotel. I apologize for any lack of service you feel you may of experienced and I certainly hope we can welcome you back, post renovation, to make things right and improve your...

Manhattan Beach, CA
Reviewed 3 weeks ago via mobile

I was a little concerned when I heard there were renovations going on. But any of the minor inconveniences were offset by the great service. The negatives: It appears that there is only one working elevator. We just figured out where the stairs were. And on the few occasions we took the elevator the wait wasn't too long. The restaurant...

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Helpful?
1Thank Gretchen44
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

Thanks Gretchen44! We love to get feedback such as this, hope to see you on your next visit! We are opening the pool bar soon! Best, M. Russell AGM

Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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1Thank Morlee M
Michael R, Manager at Hyatt Vineyard Creek Hotel, responded to this review

582 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Savor the romance and charm of a Tuscan villa set in the heart of Sonoma Wine Country at Hyatt Vineyard Creek Hotel. Relax in this convenient AAA Four Diamond award-winning hotel in beautiful Santa Rosa, California with first-class amenities and exceptional service. This Mediterranean style hotel in Santa Rosa is just a short drive from 200 Sonoma County wineries, the gorgeous Pacific Coast, Napa Valley and the Sonoma County Airport. Stroll to a myriad of shops, restaurants and cultural attractions in Santa Rosa, just minutes from the hotel. Meander through our lush grounds framed in aromatic lavender, wisteria and roses.Dine alfresco, at the Brasserie restaurant, or sip wine by our cozy fire pit. No matter what brings you to the Sonoma Valley area, you'll find our gracious Hyatt hotel is your home in Santa Rosa and Sonoma County. ... more   less 

Additional Information about Hyatt Vineyard Creek Hotel

Address: 170 Railroad St, Santa Rosa, CA 95401-6266
Region: United States > California > Sonoma County > Santa Rosa
Price Range: $299 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Vineyard Creek Hotel 4*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Hyatt Hotels Corporation, Travelocity, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Hyatt Vineyard Creek Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Vineyard Creek Hotel Santa Rosa, Sonoma County, CA
Hotel Style:
#3 Romantic Hotel in Santa Rosa
#4 Business Hotel in Santa Rosa
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Vineyard Creek Hotel staff and other travellers.
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Questions? Get answers from Hyatt Vineyard Creek Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for courtyard or garden view.”
juliesK9203WZ, 21 May 2017 | Read review
“The back lawn/garden area is a really nice surprise, ask for a room overlooking that area”
MrPerfect1962, 15 May 2017 | Read review
“Not recommended”
maridi0na, 2 May 2017 | Read review
“Most rooms are the same (standard) size with very few larger ones and suites.”
rileytucker, 2 Apr 2017 | Read review
“We had a room overlooking the fire pit and were vert happy”
nat1225, 23 Jan 2017 | Read review
5 of 5
Travelocity
USD 286* /night
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Hyatt.comUSD 285
HotelQuicklyUSD 336
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Prices are for 1 room, 2 adults
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