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WOW! How does one define QUAlLITY? Not with this motel, to be sure. Attitudeof management is a 1(one). Made reservation 3 weeks ahead for handicapped room to transfer on Sunday to a first floor king, but when Sunday came, there was none available! Stairs only...More
1 Thank Ron R
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 19 March 2014
We are sorry you were not happy with your stay. We always try to accommodate every guests requests for certain rooms or certain floors. However, it is not always possible. It is based on availability. As for your other complaints we have maintenance looking into...More
Starting from the beginning. The neighborhood does leave something to be desired, I recall my husband and I making note of the fact that we have an alarm on our car, "so it should be fine." There was ample parking and the hotel staff was...More
1 Thank skybluepink1969
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 15 March 2014
We are very pleased with all the nice comments you made about our hotel. We are sorry about any noise issues you had while staying here. We do try our best to keep a quiet hotel for all our guests. We thank you again for...More
My husband, four month old son, and I stayed in this hotel for about two weeks and though the reviews were worrisome it was actually a very good stay. It certainly isn't in the greatest of areas in Santa Rosa, but it isn't back alley...More
1 Thank Mercedes M
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 28 February 2014
Thank you for all the wonderful comments about our hotel. We are happy that you enjoyed your stay and we are also pleased to hear how satisfied you were with our staff. We appreciate you taking the time to answer the survey. Thank you again.
Although staying only one night at this property, I couldn't wait to leave as soon as I arrived. Overall, it was a very unpleasant experience. I have to admit I found it to be one of the cheapest properties in Santa Rosa, but when will...More
1 Thank James R
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 19 February 2014
I would like to apologize for your dissatisfaction with our hotel. I have read over your comments and will look into your complaints to see how we can remedy the items you were not happy with. I am happy you were able to find some...More
The ad in Hotelcoupons.com says $69/night, but when you get to the hotel, you discover that is only for "handicapped" rooms. The regular room is $79 and really for the level of room and service is overpriced by $20. The room was dark, carpets were...More
USD 108 - USD 239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Sonoma County >
Also Known As
Quality Inn And Suites Santa Rosa Wine Country Hotel Santa Rosa ,
Quality Inn Santa Rosa ,
Santa Rosa Quality Inn ,
Quality Inn And Suites Santa Rosa Wine Country Sonoma County, CA