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Viceroy Santa Monica

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Viceroy Santa Monica
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1,491 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Reviewed 2 days ago NEW

Great hotel, excellent service. Amazing location, near the beach and within walking distance of downtown Santa Monica. We were really impressed by the assistance we got, especially by one of the front desk employees, Andres. He was extremely helpful and knowledgeable about the hotel and LA, restaurants and entertainment. We stayed for a full ten days and will definitely come...

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Helpful?
Thank rdm357
San Francisco, California
Reviewed 2 days ago NEWvia mobile

Had a great time with my family here. The hotel is great, clean and fun. Located a block from the beach and near everything in Santa Monica. The hotel staff was also very helpful and accommodating. One front desk employee in particular, Andres, really helped us find good places to eat and go out around Santa Monica while also making...

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Thank Mgd26
Brooklyn, New York
Reviewed 1 week ago

I've been coming to the West Coast for work for a little over two years now and every time I stay at the Viceroy. While some might argue that you should try a variety places I tend to agree with those in the "don't fix what isn't broken" school of thought. From the first stay a few years ago to...

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Helpful?
Thank MichaelaLyn
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear MichaelaLyn, We love it when repeat guests take the time to write about their visit. It is a great pleasure to know that our team was able to make your stay memorable and that you appreciate our services. We look forward to welcoming you back for your fourth visit! Warmest, Brenda

Atlanta, GA
Reviewed 1 week ago

This is a stylishly decorated hotel with a beautiful pool area that is everything you would expect a Southern California hotel to be. We were also impressed with the level of customer service. From the moment of check-in (when we were offered a glass of champagne) until the moment we left, we felt like valued guests. Matt, in particular, went...

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Thank MystoryAtlanta_GA
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Valued Guest - On behalf of the entire team, thank you very much for your wonderful five star review! We appreciate your praise for our team and we made sure to share with Matt. We are delighted that we exceeded your expectations and we look forward to your return! Regards, Brenda

Melbourne, Australia
Reviewed 1 week ago via mobile

It's not easy finding somewhere to stay in Los Angeles given the diversity and spread of neighbourhoods and options. But, if you're visiting LA as a tourist: 1. Stay in Santa Monica 2. Stay at the Viceroy. From the moment we arrived, service at the Viceroy was second to none. Our room overlooking the Pacific Ocean was modern, spacious, and...

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Helpful?
Thank shane_aus84
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Thank you for writing such a wonderful and thorough five star review of your stay with us at Viceroy Santa Monica. We always appreciate it when our guests take time to point out every element that made their stay memorable. We are situated right in the heart of Santa Monica and we are so glad you were able to take...

San Diego, California
Reviewed 1 week ago via mobile

We had a two night stay here and loved it. The hotel is beautifully decorated and the customer service was excellent. We loved the outdoor area and their selection of drinks. I was surprised more people weren't taking advantage of the space. The only reason for my four star rating concerns the room. We loved the room until our neighbors...

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Helpful?
Thank Cynthia C
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Cynthia C, Thank you for taking the time to let us know about your recent stay. We are delighted to read that you enjoyed our decor and outdoor area. I'd like to sincerely apologize for the noise you experienced. Please reach out to me directly should there be an opportunity in the future to redeem ourselves - I will...

Reviewed 2 weeks ago via mobile

We have just returned from a fabulous four night stay at The Viceroy Hotel in Santa Monica. From the lovely greeting by Matt at the front door ( complete with a lovely flute of chilled champagne!) to the overall staff throughout the hotel, we could not have felt more welcomed. Our rooms were spacious, impeccably clean, and the ocean views...

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Thank Ellen W
Kansas City
Reviewed 3 weeks ago

Flawless service, fabulous decor and impeccably well maintained. Few hotel properties are able to execute on every level like the Viceroy. Attended a company Holiday Party the week before Christmas, and was provided a room for after the festivities. The food, the table service, the valet service, the check-in process, and especially the room itself left a vivid impression that...

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Helpful?
Thank princeofwaldo
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear princeofwaldo, Thank you for writing such a glowing review! On behalf of the entire team, we are delighted to receive a five-star review from your recent stay at Viceroy Santa Monica! A warm, welcoming and caring service culture is what we strive for and we are delighted that we were able to create such a memorable experience. Rest assured...

Reviewed 3 weeks ago via mobile

Wonderful hotel. Be sure to ask for Matt when you arrive. He will help you with anything you need - and will graciously give you a lovely glass of prosecco! Be sure to visit the pool area and bar - both are fun. The beds are extremely comfortable. Highly recommend for a short or long term stay.

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Helpful?
Thank Stephanie M
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear Stephanie M, Thank you for taking the time to let us know about your recent Viceroy experience! Your praise for Matt goes a long way and you will happy to know that I have shared your kind comments with our entire team. Nothing is more rewarding to us than when our staff exceeds your expectation. We look forward to...

Dallas, Texas
Reviewed 3 weeks ago

I stayed at this hotel for 10 days for a work trip and couldn't have stayed at a better place. The rooms were comfortable and the service was exceptional. Especially Matt. He was wonderful and accommodating and made sure that we had everything we need. I would definitely stay here again for work and pleasure!!

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Helpful?
Thank tarmstrong05
Brenda B, Manager at Viceroy Santa Monica, responded to this review

Dear tarmstrong05, Thank you so much for posting such wonderful comments regarding your long term stay with us! It is a great pleasure to know that you appreciate our facilities and service, and that our bellman Matt was able to go above and beyond to ensure you had a comfortable stay. We are looking forward to welcoming you back for...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Viceroy
Viceroy
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 

Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Region: United States > California > Santa Monica > Santa Monica
Price Range: $514 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica
Hotel Style:
#1 Business Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy Santa Monica staff and other travellers.
12 questions
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Portland, Oregon
NJ
New York
6 months ago

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Questions? Get answers from Viceroy Santa Monica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the ocean view are well worth the added charge.”
 of 5 bubbles MichaelaLyn, 13 Mar 2017 | Read review
“Even thought the Viceroy is across the street from the Pacific Ocean, you can get rooms with a great view of the ocean.”
 of 5 bubbles MystoryAtlanta_GA, 13 Mar 2017 | Read review
“Ask for a room on a higher floor for a better ocean view”
  • Roll-in shower
  • Bathroom entrance
  • Toilet
  • Bed
  • Roll-under sink
 of 5 bubbles 967jy, 22 Feb 2017 | Read review
“get a room on higher floor with view of the ocean front”
 of 5 bubbles evai646, 10 Feb 2017 | Read review
“Stay at Shutters, just a block away and on the beach”
 of 5 bubbles phread, 12 Jan 2017 | Read review
5 of 5