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Shore Hotel

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GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Shore Hotel
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2,681 Reviews from our TripAdvisor Community

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Showing 2,330: English reviews
Amsterdam
Reviewed 29 July 2015 via mobile

Hi we stayed at this hotel and the location and hotel were perfect. Right where you need to be. Would like to mention the great service of Jonah from the staff. Only improvement point is to include breakfast as the price of the rooms are reuirng that. Thanks!

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Helpful?
1Thank Ullies
Cyrille D, Manager at Shore Hotel, responded to this review

Dear Ullies, Thank you very much for sharing your thoughts about your stay with us! I am very happy to read your stay with us was a success! I hope to welcome you back very soon in Santa Monica! Kind regards, Cyrille Dagregorio Hotel Management Intern

Reviewed 29 July 2015

This was a great location for us to get ready for our wedding at a nearby park. Staff was really courteous and polite. Make sure you double check the room you are getting. There was an online mixed up with our reservation and our room unfortunately was not the one we reserved. A slight disappointment, since it was our wedding...

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Helpful?
1Thank Ricardo J
Cyrille D, Manager at Shore Hotel, responded to this review

Dear Ricardo J, Thank you very much for taking the time to inform us about your stay. I am sorry to read your room did not correspond to the one you were willing to book. I understand internet reservations are not always very easy as they don't always provide precise idea about the rooms. Feel free to contact our reservation...

Melbourne, Australia
Reviewed 29 July 2015

This is the second time we have stayed at the Shore Hotel, Santa Monica and we love it. It is in a fabulous area of LA, the beach is gorgeous, really great shopping within walking distance and fantastic restaurants. The hotel is lovely, fresh, modern and super clean. There is a great mexican restaurant next door where you can order...

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Helpful?
Thank Rina D
Cyrille D, Manager at Shore Hotel, responded to this review

Dear Rina D, Thank you very much for sharing your experience with us! I am glad to read that you enjoyed your stay at Shore Hotel. We will be very happy to welcome you again in Santa Monica very soon! Kind regards, Cyrille Dagregorio Hotel Management Intern

Orange
Reviewed 29 July 2015

I previously stayed at the Shore Hotel in February and for the most part really enjoyed it. As a result when another hotel gave our over a month old reservation away and had to put us up in another hotel I immediately suggested The Shore. I am very thankful that they were willing and able to accommodate us, even though...

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Helpful?
3Thank Amy R
Aaron P, Guest Relations Manager at Shore Hotel, responded to this review

Dear Amy R, First and foremost I apologize for the billing error and the inconvenience we caused. I remember the situation and your statements are correct. It was handled very poorly and not up to our typical standards. If your travels take you back to Santa Monica I would like an opportunity to make this up to you. Please feel...

Montreal
Reviewed 29 July 2015

My wife and I stayed here 3 nights. Very modern and newer hotel right in front of the beach. We walked to beach, pier, shopping, and great restaurants in the immediate area. The only thing missing at this hotel is a restaurant. We did not find the breakfast area very appealing, so we went elsewhere. Would definitely stay here again...

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Helpful?
2Thank canuck64
Christina M, Front Office Manager at Shore Hotel, responded to this review

Dear canuck64, Thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed the location and the design of the hotel. Our restaurant is in the works and I would like to invite you back once complete. I understand that you have a choice when travelling and wanted to thank you...

Key West, Florida
Reviewed 28 July 2015

It just so happened I picked a night which cost me about $500 for the only available room within miles, not including surcharges, gratuities, and the $50 soup and salad room service. It wasn't a planned stay, my car was not ready on the day I was ready to drive east so I had to spend one more night and...

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Helpful?
Thank ybecold
Cyrille D, Manager at Shore Hotel, responded to this review

Dear ybecold, Thank you very for sharing your comment with us! I am sorry that you had an issue with your car but very glad that you stayed with us. I understand your concerns regarding smoking but as you mentionned, it is true that California is not smoking friendly. I hope however that this was not too much of a...

New Zealand
Reviewed 28 July 2015

We ended up with a great room on the ocean front with a balcony overlooking the beach and pier - wonderful for having a drink in the evening and people watching while the sun went down. Wonderful location close to restaurants and shops - staff were so friendly - especially TC! We endured a bomb threat while we were there...

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Helpful?
Thank pixiejo1
Christina M, Front Office Manager at Shore Hotel, responded to this review

Dear pixiejo1, Thank you for taking the time to share your experience with us. I really enjoyed reading your review! I love that you were able to enjoy the sunset and people watch from your balcony. I will also share with TC the great comments you mentioned about him. Please let me know when you will be in the area...

London, United Kingdom
Reviewed 28 July 2015

This hotel doesn't have a restaurant, it doesn't have a bar and there is no place for you to sit and do emails, or talk on the phone other than your room. I had to find local starbucks to work with my colleagues. I was charged $500 per night not including breakfast (which is provided on a cart next to...

Review collected in partnership with this hotel
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1Thank christianh707
Christina M, Front Office Manager at Shore Hotel, responded to this review

Dear Christianh707, I am regretful to hear that you did not enjoy your stay at Shore Hotel. Guest satisfaction is our main priority and we failed to meet your expectations. Our team has been notified of your experience and will use this as an opportunity to make improvements. Please let me know when you find yourself in the area again...

Reviewed 26 July 2015 via mobile

This hotels staff are a credit to the complex and make the stay so much more enjoyable! Special mention must go to Tony the Bellman, Raul the barman and Felicia at reception who all made my family feel so welcome. The hotel is very clean and minimalist and is located in a very enviable location facing the pier. Only downside...

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Helpful?
2Thank Neill H
Cyrille D, Manager at Shore Hotel, responded to this review

Dear Neill H, Thank you very much for your great comment! I am glad to see you had a wonderful stay at Shore Hotel and that our team members could provide exceptional service to you! I will make sure they are all informed about your nice comment. I hope to welcome you again very soon in Santa Monica! Kind regards,...

Glasgow, Scotland
Reviewed 25 July 2015 via mobile

We stayed in an ocean view premier room with two queen beds and it had a good outlook overlooking the pool and Ocean Avenue towards the beach and pier. The room and hotel were very modern and clean. The room was a reasonable size for two adults and two teenagers and the wi-fi connection was reliable. The lobby area was...

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Helpful?
1Thank Grahamarm
Cyrille D, Manager at Shore Hotel, responded to this review

Dear Grahamarm, Thank you so much for sharing your feedback with us! I am happy to read you enjoyed your stay with us in Santa Monica. We do hope to welcome you again very soon at Shore Hotel. Next time you visit us, make sure you try one of our nice dishes prepared with love by our chef! Kind regards,...

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Blue Plate Taco
Blue Plate Taco
Cuisines: Mexican, Southwestern, Latin
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Conference Facilities
Official Description (provided by the hotel)
The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property. Shore Hotel is pleased to announce the recent opening of our poolside bar as well as the much anticipated opening of our restaurant, Blue Plate Taco on September 23rd, 2012. Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more   less 

Additional Information about Shore Hotel

Address: 1515 Ocean Avenue, Santa Monica, CA 90401-2118
Region: United States > California > Santa Monica > Santa Monica
Price Range: $466 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shore Hotel 4*
Number of rooms: 164
Reservation Options:
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Hotel Style:
#1 Green Hotel in Santa Monica
#1 On the Beach Hotel in Santa Monica
#1 Romantic Hotel in Santa Monica
#1 Family Hotel in Santa Monica
#2 Luxury Hotel in Santa Monica
#3 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Shore Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor ( top) direct ocean view king”
 of 5 bubbles ally135stargirl, 26 Mar 2017 | Read review
“Ask for the pool/ ocean facing room and you're sorted.”
 of 5 bubbles ashwinik2014, 24 Mar 2017 | Read review
“Ocean view room on 4th floor was amazing!”
 of 5 bubbles Julia583, 19 Mar 2017 | Read review
“try one with a view to the sea”
 of 5 bubbles ccristalli, 8 Mar 2017 | Read review
“There is not a bad room in this place! The garden rooms are surprisingly quiet.”
 of 5 bubbles 356kariew, 7 Mar 2017 | Read review
5 of 5