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Shore Hotel

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Shore Hotel
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2,653 Reviews from our TripAdvisor Community

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Showing 2,304: English reviews
Boston
Reviewed 1 week ago

I stayed here for 3 nights and found the staff to be amazingly attentive. They went out of their way to help with any questions I had. Tony remembered my question from day 1 and kept checking in to make sure I was all set whenever we crossed paths. The reservations teams was also helpful as I was planning another...

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Helpful?
Thank AnneontheroadBoston
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear AnneontheroadBoston, Our staff thrives on feedback like this, thank you for taking the time to share your experience. Tony is one of our many rock star employees and I will let him know that you mentioned him! We look forward to your next stay with us. Please feel free to contact me directly if you have any last minute...

Los Angeles, California
Reviewed 1 week ago

I had a wonderful experience at Shore Hotel! The service was fantastic, the rooms were beautiful and the location was perfect! I worked with the Sales Manager Paulina Terrazas and the Food and Beverage manager Michael. Both were very flexible and easy to work with. All their staff went out of their way to make our stay there as easy...

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Helpful?
Thank jsilvakyne
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear jsilvakyne, Wow! We are so pleased to hear that your offsite stay with your company was a success! We enjoyed the guests in your group. Paulina and Michael will also be thrilled to hear that you mentioned them. We hope you come back and see us whether for business or pleasure. Warm Regards, Kimberly Sheppard Assistant Front Office Manager...

Sydney, Australia
Reviewed 2 weeks ago

We spent 5 days in LA and totally enjoyed The Shore hotel. It was recommended to us by friends and we were not disappointed. Randall was exceptional (as was a lovely lady on the front desk .. can't remember her name now, sorry) but she was helpful beyond expectation! Loved the location on the beach and close to shops. Blue...

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Helpful?
1Thank 5691lisa
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear 5691lisa, Thank you for your review! Randall will appreciate the shout out! Blue Plate Taco has great mango margaritas - in case you didn't get a chance to try them on this visit. We hope to host you as our guest again soon. Warm Regards, Kimberly Sheppard Assistant Front Office Manager Green Fact of the Day: Green educational signage...

Wigan, United Kingdom
Reviewed 2 weeks ago via mobile

I cannot believe that this is one of the top few hotels in Santa Monica. We booked because of TripAdvisor but we were really unimpressed with the place. The thing this hotel has going for it is its location but you can barely see the ocean - our room had a view of a tree - and there are many...

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Helpful?
Thank Cricketdad
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear Cricketdad, I'm very sorry that we were not able to meet your expectations and you were not made to feel welcome during your stay with us. We will use your feedback as a training opportunity and address these issues with our staff. Thank you for providing an honest review. Warm Regards, Kimberly Sheppard Assistant Front Office Manager Green Fact...

Madrid
Reviewed 2 weeks ago

Nice hotel and good client service from Carlo at the front desk, however they charged me $7 for according to them using the mini bar, which is totally false. I sent them a mail telling that and they did not even answer. I was really happy until I checked my credit card.

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Helpful?
Thank MangosdBoston
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear MangosdBoston, Thank you very much for bringing this issue to our attention. I'm sorry that you have not gotten a response. Please contact me directly so we can resolve this for you. Warm Regards, Kimberly Sheppard Assistant Front Office Manager kimsheppard@shorehotel.com

Melbourne, Australia
Reviewed 2 weeks ago

This modern hotel offers all the comforts of a great stay. Rooms are a little small but very clean, neat and modern. The location is fantastic, right across the road from the famous Santa Monica Pier! Staff were extremely friendly and welcomed us with a champagne and a pair of sunglasses! Facilities are good with a nice gym and a...

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Helpful?
Thank josh_00_12
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear josh_00_12, Thank you very much for reviewing our hotel. I'm glad you decided to book with us last minute and enjoyed your stay. We hope that if you are in the area again you decide to visit us. Warm Regards, Kimberly Sheppard Guest Services Supervisor Green Fact of The Day: Clean the World, a charity organization, collects unused soaps...

Reviewed 2 weeks ago

Staff were so friendly, location is prefect to take a stroll down Santa Monica Pier, or Shop your way on 3rd Promenade. Parking is easy with the in house valet. Check the weather before your trip, better be in Santa Monica when its not raining.

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Helpful?
Thank Ricky N
Aaron P, Guest Relations Manager at Shore Hotel, responded to this review

Dear Ricky N, Thanks for the review of the hotel. We are sorry that it rained on your visit. I hope the staff offered you one of our umbrellas to use during the rain. Santa Monica has about 300 days of sunshine each year. Hopefully on your next visit you will be able to enjoy the pool! Kind Regards, Aaron...

Sydney, Australia
Reviewed 2 weeks ago

We have just returned from 2 nights at the Shore Hotel and I wish we stayed longer. The rooms are outstanding, very clean, comfortable and have everything you need. The staff are excellent too. The lady on the Concierge desk went out of her way to suggest lots of great things for us to do. We didn't eat on site...

Review collected in partnership with this hotel
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Helpful?
Thank Catherine V
Aaron P, Guest Relations Manager at Shore Hotel, responded to this review

Dear Catherine V, Thank you for the review and we wish you could have stayed longer too! We are so happy that you and your family enjoyed the visit. I agree, our Concierge Team is great and so insightful about what is going on in the city. With LA being so big it is amazing how they keep up with...

Brisbane, Queensland, Australia
Reviewed 3 weeks ago via mobile

I had the privilege of staying at the shore hotel in November. I didn't know much about this hotel before I arrived but it definitely makes an impression. When you enter ur greeted with a champagne... and if u don't feel like it then u can have it any time over your stay. Or a cucumber water. The pool is...

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Helpful?
1Thank Sarah C
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear Sarah C, Thank you very much for your detailed review. It really gives a good feel to the hotel's layout and location. We appreciate your feedback and are constantly trying to improve. We hope to see you on your next visit to Santa Monica. Warm Regards, Kimberly Sheppard Guest Services Supervisor Green Fact: Gensler Architects designed the building to...

New Orleans, Louisiana
Reviewed 3 weeks ago via mobile

The location is great for spending time in the Santa Monica area. Hotel faces Ocean Blvd, and is literally across the street from the Santa Monica pier. Most rooms in the front section of the hotel have a Ocean view of varying angles, while they do have a few rooms directly facing the Pacific. The hotel was clean, well maintained,...

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Helpful?
Thank Kevin A
Kim S, Guest Relations Manager at Shore Hotel, responded to this review

Dear Kevin A, Thank you for staying with us and taking the time to share your feedback. Did you know the reasoning behind the angled views are to reduce the need for artificial lighting in rooms? This is one of the many green aspects of the hotel. Warm Regards, Kimberly Sheppard Guest Services Supervisor

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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Blue Plate Taco
Blue Plate Taco
Cuisines: Mexican, Southwestern, Latin
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property. Shore Hotel is pleased to announce the recent opening of our poolside bar as well as the much anticipated opening of our restaurant, Blue Plate Taco on September 23rd, 2012. Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more   less 

Additional Information about Shore Hotel

Address: 1515 Ocean Avenue, Santa Monica, CA 90401-2118
Region: United States > California > Santa Monica > Santa Monica
Price Range: $524 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shore Hotel 4*
Number of rooms: 164
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Santa Monica
#1 Family Hotel in Santa Monica
#1 Green Hotel in Santa Monica
#1 Romantic Hotel in Santa Monica
#2 Luxury Hotel in Santa Monica
#3 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Shore Hotel staff and other travellers.
44 questions
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Questions? Get answers from Shore Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach facing rooms are the best but rooms on the back are quiete, albeit without the view.”
 of 5 bubbles Thecalveley, 19 Feb 2017 | Read review
“North side rooms facing the pool get morning sun and a better view of the Santa Monica Pier.”
  • Sunset view from our room on the south side of the pool.
 of 5 bubbles amyt438, 16 Feb 2017 | Read review
“Try to get room overlooking pool which also overlooks the ocean and has balcony”
 of 5 bubbles 862ryep, 14 Feb 2017 | Read review
“chose a room with ocean views”
 of 5 bubbles josh_00_12, 8 Feb 2017 | Read review
“get the ocean view room, definitely worth it”
 of 5 bubbles RickyN135, 6 Feb 2017 | Read review
5 of 5