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I haven't even stayed here yet, but I'm genuinely concerned after my experience of booking my reservation from Loews website. I received a website error upon booking, and I had to call reservations...they had to look up my reservation by name because, "When that error...More
3 Thank 678aaronc
Response from LoewsSantaMonica, Manager at Loews Santa Monica Beach HotelResponded 5 November 2015
We are very excited to hear will we be welcoming you to Loews Santa Monica. However, we are disappointed to read your comments about your booking experience. We strive to ensure every guest experiences an easy and enjoyable reservation process and regret this...More
As newly weds my wife and I wanted some luxury while in LA so stayed in Loews Santa Monica and we weren't disappointed. The first room we were given was a partial beach view and was more of the pool than the beach so we...More
Response from LoewsSantaMonica, Manager at Loews Santa Monica Beach HotelResponded 3 November 2015
Congratulations on your recent nuptials! From your ocean view room to our topnotch facilities and service, we are so happy to hear we were able to deliver and make your honeymoon a special and luxurious occasion. We appreciate you taking the time to...More
Originally booked a beachcomber pit room as assumed they had some form of view. Was more than disappointed to get to the room- which was nicely laid out/ furnished- with a view of a big wall and delivery truck behind it. Really was quite average...More
Thank Rob S
Response from LoewsSantaMonica, Manager at Loews Santa Monica Beach HotelResponded 4 November 2015
Dear Rob S,
Thank you for your comments. We are happy you enjoyed our prime location and topnotch facilities and also glad we were able were accommodate you. We are delighted to hear how pleased you were with your beautiful ocean view room. However, we...More
It was our first time staying at a Loews property and we left very impressed. The set up of the hotel is gorgeous with the atrium windows inside, and giant paneled windows on every floor to appreciate the beach landscape parallel to the property. From...More
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Response from LoewsSantaMonica, Manager at Loews Santa Monica Beach HotelResponded 29 October 2015
Thank you for taking the time to share the details of your experience. From our gorgeous facilities to our fabulous staff, we are so happy to hear you were impressed with Loews Santa Monica. You hit the nail on the head that we...More
Lovely hotel. Had a really nice room with a decent view of the pier. Normally I would write a really good review BUT not on this occasion due to the absolute rubbish after service by this hotel.
Basically we agreed our check out bill when...More
1 Thank Goddens
Response from LoewsSantaMonica, Manager at Loews Santa Monica Beach HotelResponded 28 October 2015
Thank you for your comments about our lovely hotel. We are delighted to hear you enjoyed your ocean view accommodations. We are disappointed, however, to hear about the billing discrepancy you are experiencing. I can understand your frustration and sincerely apologize. Per your...More
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller
coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
No idea on the size, but think if you contact the hotel they should be able to confirm the square footage of both the room and patio. From what I can recall having a room situated above the firepit rooms they were private... More
No idea on the size, but think if you contact the hotel they should be able to confirm the square footage of both the room and patio. From what I can recall having a room situated above the firepit rooms they were private, there's also a privacy hedge at street level. Reminder sound travels, so I was able to hear the conversation that was taking place below me.