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Hotel Shangri-La Santa Monica

Booking.comUSD 421*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 467*
USD 421*
USD 467*
USD 421*
USD 467*
USD 421*
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Hotel Shangri-La Santa Monica
Hotel Shangri-La Santa Monica
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1,048 Reviews from our TripAdvisor Community

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Showing 885: English reviews
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Reviewed 2 days ago NEWvia mobile

Stayed here for 1 night. Perfect location, staff were so helpful when we mixed up our arrival dates. Toiletries in the bathroom were l'occtaine and bathrobes were like new. Definitely would stay there again

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Helpful?
Thank Grace M
Stockholm, Sweden
Reviewed 1 week ago

This hotel is perfectly located a 5 min walk from the 3rd street shopping and the beach and pier in Santa Monica. They have a nice pool area and a roof top bar. We had a large room with a sofa bed and a roll-in bed for a family of 5. The friendliness of the staff and the valet parking...

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Thank rogerlY9485ZO
London, United Kingdom
Reviewed 1 week ago via mobile

Fantastic location and a beautiful hotel staff very friendly rooms very clean and spacious we arrived at 10.30 at night and they had a glass of fizz waiting for us. When we got to the room there was a bottle of champagne waiting as it was my birthday the next day and then another bottle arrived on my birthday location...

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Thank Julie B
Kailua-Kona, Hawaii
Reviewed 1 week ago

We had an amazing stay at the Shangri La. The location is difficult to beat...opposite the beach and next to all the shops and amenities. The staff are all very friendly and helpful. I would definitely recommend this hotel for couples or families needing a base whilst exploring LA!

Review collected in partnership with this hotel
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Thank Q2512NSjasong
Cambridge, United Kingdom
Reviewed 1 week ago

Lovely hotel with excellent staff - all very friendly and welcoming. Perfect location for walking Santa Monica. One negative - the car valet service (though very efficient) is pretty expensive (and no self-parking available).

Review collected in partnership with this hotel
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Thank Claire C
Newark-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

Firstly, I notice that some feedback suggests this Hotel is part of the Sangri-La Group of Hotels, it is NOT ..... so don't expect anything quite as Grand. That said, this is a very nice Hotel in a great Location in Santa Monica, 5 minutes walk from the main town centre street (3rd Street) , 10 minutes walk from the...

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Thank Mr_Tony_R_C
London, United Kingdom
Reviewed 1 week ago

Wherever in the world you visit a Shangri-La hotel and whatever diverse array of buildings they are housed in, they always seem to come up trumps! After a long drive from Napa, we pulled up to the valet parking area adjacent to the hotel, our car was taken from us and we were offered help with the bags (I declined...

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Helpful?
1Thank benjamin s
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

It has been a full week since we read this review and we are still gasping for air! It's absolutely remarkable and everything we could've hoped for in a review. Experiences like yours are the reason we are in the business we are in. We are so delighted that we provided a five-star luxury experience for you in every aspect...

Napa, United States
Reviewed 2 weeks ago via mobile

My hopes and expectations were very high for overnight accommodations... however I was disappointed upon check in. Bellman is valet, had to park car steps away from entrance literally on the street, I was not a happy camper! Valet behind hotel building was professional, friendly and patient. The front desk staff was sweet. I had a nightcap with an awesome...

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Helpful?
2Thank Aleshia H
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

Aleshia H, First of all, we would like to extend our most sincere appreciation for staying with us, and we are delighted that you had such pleasant experiences with our front desk and rooftop bar staff. We apologize for the inconvenience you encountered upon check-in. Our bellmen are distinct from our valet staff, and we actually prefer our guests to...

Bergen
Reviewed 2 weeks ago

The Shangri La is truly amazing! Great service from staff, lovely location and Nice rooms. Vi booked one of their One Bedroom suites for three nights, and we loved it. I highly recommand this hotel for everyon that appreciant a good experience.

Review collected in partnership with this hotel
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Helpful?
Thank j0hnandrek
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

J0hnandrek, Thank you for the superlative review! We sincerely appreciate you taking out the time to laud us, it helps out our hotel a great deal. We are overjoyed that you had such a wonderful time with us and we hope you choose to stay with us again! Have great rest of your year! Kind Regards,

Reviewed 2 weeks ago via mobile

They gave us a ground floor room claiming nothing better was available. After the tv was broken in this dark cave of a room we told them we would check out. Finally a competent, understanding person at reception gave us a lovely room. We wasted part of our first day with this needless aggravation.

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2Thank JoyCee1234
Stephan M, Manager at Hotel Shangri-La Santa Monica, responded to this review

JoyCee1234, Thank you so much for staying with us and while we are disheartened to hear that you were originally dissatisfied with your accommodation, we are delighted to hear we were ultimately able to rectify this. We apologize that the only room available was located on the ground floor, however, the room you were given as compensation for the television...

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07/05/2017 08/05/2017
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Staying in Santa Monica

Neighbourhood Profile
Santa Monica
Santa Monica is a coastal town that maintains a balance as a tourist destination and as an area with a thriving local culture. On the beach, bikers, roller-bladers, runners and walkers move along the famed bike path enjoying the beautiful Los Angeles weather. The solar-powered Ferris wheel at the Santa Monica pier spins high above the water, while park revelers scream with delight riding the roller coaster. Inland from the beach, Third Street Promenade bustles with shoppers and street performers, where every block seems to have a musical or acrobatic act drawing crowds giving Santa Monica both the feeling of a laid-back beach town and a major commercial hub.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 

Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Region: United States > California > Santa Monica > Santa Monica
Price Range: $503 - $1,154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Hotel Shangri La Santa Monica
Hotel Style:
#10 Family Hotel in Santa Monica
#12 On the Beach Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Santa Monica staff and other travellers.
17 questions
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Questions? Get answers from Hotel Shangri-La Santa Monica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedroom suites are perfect for a group travelling together”
56benjamins, 12 Apr 2017 | Read review
“Terrace Suites = BEST.”
555cliffl, 24 Mar 2017 | Read review
“higher floors better, ocean avenue very noisy”
snorkeler, 19 Mar 2017 | Read review
“I do not know how to choose a better room”
95sheilar, 27 Feb 2017 | Read review
“Definitely get a sea view room.”
JackieS210, 12 Feb 2017 | Read review
5 of 5
Booking.com
USD 421* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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