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From the moment you walk in the front door that staff is friendly and professional. Great location off the highway. The room we were in can use an update on the furniture. It looked a little gross with grease stains and dirt stains. It had...More
We did not have reservations and they were able to accommodate us. The staff was very friendly. We asked for a one bed and we were surprised with a two bedroom with a kitchenette. Not sure if all rooms are like this but it was...More
Response from susangarcia0222, Manager at Holiday Inn Santa MariaResponded 9 March 2018
Thank you so much for your kind review! We strive to make your stay comfortable and enjoyable. We look forward to seeing you on your next visit!!
The location is right off of the 101. We were greeted by very friendly staff. The room was larger than expected. Nice amenities, patio , small refrigerator and microwave! A little home away from home!
The room was clean.
Bed was very comfortable with nice...More
First impressions were of pleasant from office staff, although when we asked if our booking included breakfast we were just told, no, no information about should we require breakfast....
The whole place looks tired and desperate for a coat of paint at the very least....More
This hotel is old & needs to be updated. The rooms are large in size but smell bad & water in bathroom sink drains very slow. We changed rooms & this room had no water pressure & the hairdryer stopped working. We overpaid by wanting...More
Response from IHGService, Guest Relations Manager at Holiday Inn Santa MariaResponded 2 weeks ago
Thank you for taking the time to write a review of our hotel. I am sorry for any inconvenience you may have experienced due to the smell and poor condition of the hotel. I have sent you a private message in an effort...More