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All reviews fourth floor nice hotel beautiful property breakfast buffet front desk staff forest view quiet location easy access rooms are spacious excellent stay an upgrade pool and hot tub parking lot short drive nice room elevator redwoods
Customer service was excellent his name was Krishan . Got us the best room he could. Very clean hotel great spot to be in too. Very close to boardwalk and other attractions. Great views all around you as well.
Hilton hotel is a charming, relaxing, hotel. Perfect for peace and relaxation. Rooms are decorated very modern and spacious. Lobby is next to the bar and small restaurant. They have a nice big beautiful conference room. Banquet room was decorated very nice with a gorgeousview...More
1 Thank deanne a
Response from GregoryP1715, Manager at Hilton Santa Cruz / Scotts ValleyResponded 2 weeks ago
Thank you so much taking the time to let us know about your recent visit. I’m glad you had a good time on your family weekend. It sounds like you all had a great time in Santa Cruz area. I do apologize though that we...More
We spent 4 days scrapbooking here and had a lovely time. It seemed that the hotel was very under staffed for the weekend. Our room was not cleaned the second day and even though we called the front desk for extra shampoo, we had to...More
What a beautiful location and well maintained hotel. The service was exceptional at reception and restaurant/bar. Kristian helped us check in and was courteous, professional and made us feel right home. Katie, a server at the restaurant was very helpful, greeted us with a smile...More
I stayed at the Hilton for business and the experience was amazing! The front desk clerk Krishan was very personable and accommodating. I would definitely recommend staying here. Not only is the staff great, the area and views are breathtaking.More
1 Thank lncheat82
Response from GregoryP1715, Manager at Hilton Santa Cruz / Scotts ValleyResponded 2 days ago
Thank you so much for taking the time to rate our hotel. We are glad that you enjoyed your time at the Hilton Santa Cruz/Scotts Valley. We hope that you had a chance to walk through the redwoods or visit Santa Cruz Boardwalk. We hope...More