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BEST WESTERN Inn

PricelineUSD 156*
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09/04/2017 10/04/2017
1 room 2 adults 0 children
USD 167*
USD 156*
Great Deal
USD 163*
USD 167*
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BEST WESTERN Inn
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178 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Newark, New Jersey
Reviewed 2 weeks ago

Went for a long weekend in Santa Cruz with my friend and her family. I booked 2 rooms and requested rooms next to each other, if possible. Upon arrival, we were greeted by Alexis and he made us feel really welcome. The rooms were clean and exactly what they've shown in their website. Newly renovated rooms. The next two mornings,...

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Helpful?
Thank Marissa H
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear and Valuable guest: Thank you very much for being at our facility , it's was a great privilege to had you in our hotel , and we are very happy to know that our front desk give you a good customer service as a you deserve. Thank you for give us a positive review. Wishing to have the opportunity...

Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Very clean, very courteous staff, very nice breakfast options, and although the Jacuzzi was small and the space not at all fancy but still happy to have it there! Price was on par for Santa Cruz during a lesser demanded weekend.

Review collected in partnership with Best Western
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Helpful?
Thank Darla L
About Hotel's Favourite Review
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for being at our facility was a great pleasure to accommodated your lodgings . I am very happy to know that you were complete satisfied with our service. Ana Dubon

Minneapolis, United States
Reviewed 3 weeks ago

The staff were very friendly and helpful in providing information about the city and giving directions. The room was exceptionally clean and provided a very comfortable and enjoyable stay in Santa Cruz. We extended our stay one night because we knew we couldn't find a better place to stay.

Review collected in partnership with Best Western
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Thank orvalg2017
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank to give us a great privilege to accommodated your lodgings at our facility , and thank you very much for sharing a positive comment about our hotel, you just encourage us to keep doing our best for all our valuable guest like you. Waiting to see you again at our hotel when you need or want to...

Madera, California
Reviewed 30 January 2017

The bedding was not changed. Two of the pillows smelled strongly of a man's hair products instead of laundry detergent and women's hair was stuck to one of them. The sheets had stains and hairs on them. The housekeeping staff was not present and the front desk lady came to my room. She brought pillow cases and One sheet to...

Review collected in partnership with Best Western
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Helpful?
Thank 466customer
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: I am very sorry for the negative experienced during your stay at our hotel . Is any way for you to contact me directly? I need to know what room you been and find out some more information. Ana Dubon Best Western Inn 831-4254717

Brookings, Oregon
Reviewed 22 January 2017

we typically stay at best western when we can, and chose this location because we were visiting family nearby. we were totally pleased with the entire stay. the friendliness of the hotel staff, the quietness of the location, the breakfast offerings and everything else that lends itself to a wonderful stay, e.g., comfort of the bed, shower, amenities, etc.

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Thank dmc50
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for choose our hotel was a great pleasure to had you at our facility and thank you for you comment that gave us a great motivation to keep doing the best for all our valuables guest. Take care, and just keep mind you always be very welcome at this facility.

Reviewed 4 January 2017

Usually has about the lowest price in Santa Cruz area for a decent room with small fridge, coffee maker, microwave. Minor annoyance is that you may be locked out of room before 11 AM checkout, requiring a trip to the front desk. Internet connection was not so good on my last visit Dec. 2016.

Review collected in partnership with Best Western
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Helpful?
Thank grahamcO1172MI
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: Thank you very much for being at our facility, we really appreciate your business , and please accept our apologize for any inconvenienced you had experienced during your stay , sometimes the room key are very sensitive and when the key is close to any electronic it deactivated the key and has to be update , that can...

Reviewed 9 December 2016

The rooms in this BW actually surprised me. As this a “Motel’ style BW, I was expected very simple and quite older room type, but found them to be newly updated and quite nice. The hotel itself is located very conveniently for accessing Santa Cruz center and beach / boardwalk (5 min drive) and served our needs. The AC unit...

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Helpful?
Thank Yoav G
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: It was a great pleasure to had you at our facility , and we are very satisfied because your were happy during your stay. Please accept our apologize for the inconvenience with the A/C, and we really appreciate your bring your business to our facility. Take care, Ana

South Lake Tahoe, United States
Reviewed 5 November 2016

We had to take a very quick trip to Santa Cruz and it was so wonderful to stay at Best Western. The friendly staff and great breakfast make it the perfect place for a quick stay. I don't have to worry about a breakfast space. My family can have breakfast without it being an "ordeal" because everything is so convenient.

Review collected in partnership with Best Western
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Helpful?
Thank Sylvia B
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear Guest: thank you very much for your comment, is a great pleasure to hear from you , and thank you very much for choosing our hotel. We are very glad to know that you were satisfied during your stay at our facility. Take Care, Ana Dubon

Chico
Reviewed 27 October 2016

Older property, but has been updated. Location is great, close to freeways, and a few minutes from the beach. Clean comfortable rooms, good beds. Tight parking requires driver attention when backing out of spaces.

Review collected in partnership with Best Western
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Helpful?
Thank T. J. M
Ana D, General Manager at BEST WESTERN Inn, responded to this review

To our Valuable Guest: Thank you for your recently visit to our hotel, and thank you for choose our facility, we are happy to hear that you were satisfied during your stay with us. Wishing to accommodate your lodgings again soon at the future. Ana

Rohnert Park, United States
Reviewed 19 October 2016

If you're looking for a clean, comfortable hotel with friendly staff this is a great location. It's right off the freeway a couple miles from the beach. Beds are always comfortable and the rooms are clean and have been remodeled

Review collected in partnership with Best Western
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Helpful?
Thank Marilyn M
Ana D, General Manager at BEST WESTERN Inn, responded to this review

Dear and Valuable guest: It was a great privilege to had you at our facility, and thank you very much for your positive feedback, your comment give me and all my staff a great motivation to keep doing the best in this facility. Thank you again.

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Inn

Address: 126 Plymouth Street, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: $109 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline and Best Western so you can book your BEST WESTERN Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Santa Cruz
Santa Cruz Best Western
Hotel Style:
#9 On the Beach Hotel in Santa Cruz
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Questions & Answers

Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room towards the back, hotel is next to a busy intersection”
 of 5 bubbles MarissaH390, 7 Mar 2017 | Read review
“When I have a choice I always stay upstairs”
 of 5 bubbles LesleyA5, 17 Oct 2016 | Read review
“Be aware advertised suites and NOT suites.”
 of 5 bubbles MikeN291, 21 Jun 2016 | Read review
“Make sure your toilets flush and the shower turns on”
 of 5 bubbles sheinaghv, 28 Oct 2015 | Read review
“Corner room is great!”
 of 5 bubbles bedil, 2 Sep 2015 | Read review
5 of 5
Priceline
USD 156*
View Deal
Orbitz.comUSD 163
Booking.comUSD 167
Hotels.comUSD 163
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*Disclaimer
Prices are for 1 room, 2 adults
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