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Mission Inn

291 reviews
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Traveller (29)
Room & Suite (18)
Business Centre & Event Rooms (1)
Overview
  • Excellent37%
  • Very good43%
  • Average18%
  • Poor1%
  • Terrible1%
Travellers talk about
“breakfast room”(19 reviews)
“hot tub”(25 reviews)
“donut shop”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Wheelchair Access
2.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)Write a Review
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Show reviews that mention
All reviewsbreakfast roomhot tubdonut shopmission streetbusy streetdecent coffeebagelsspa tubstaff was very friendly and helpfulother hotelswould stay here againlast minute tripvery pleasant stayhard boiled eggsminute driveuc santa cruzwithin walking distance
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41 - 45 of 271 reviews
Reviewed 18 August 2017

Two rooms were lovely.....Santa Cruz visit was terrific using the Mission Inn as our point of departure each day...thank you! Parking not an issue. Staff was very professional and helpful. Curious about the supply of breakfast hard boiled eggs....noticed a very large clear bag containing...More

Review collected in partnership with this hotel
Thank Christine O
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 23 August 2017

Christine, thank you for staying with us. You should always be made to feel as a first class guest no matter where you stay, however, thank you for taking the time to acknowledge Mission Inn here on Trip Advisor. We would love to welcome you...More

Reviewed 14 August 2017

This is an update to our previous review. Mission Inn is adequate for a Santa Cruz visit. We’ve stayed here many times in the past and were satisfied. On this visit, however, it was not as comfortable as in the past. The beds are not...More

Thank Nancy L
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 23 August 2017

Dear Nancy, we are very disappointed to know that you experienced some several issues on your recent stay with us and we apologize profusely for the deficiency in our standard. It is surprising that we dropped the ball in this area. Upon knowing about this,...More

Reviewed 14 August 2017

The room was clean comfortable and located in easy access to everything. We requested early check in and the staff was very accommodating which helped us with our plans for the weekend. Would stay here again without question.More

Review collected in partnership with this hotel
Thank bcarangelo
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 23 August 2017

We would love to welcome you back to Mission Inn! We are so happy you found our little gem at Santa Cruz and I am pleased you enjoyed your stay with us. I will certainly pass along your kind comments to our wonderful staff as...More

Reviewed 12 August 2017

The grounds are well maintained, very clean with foliage and trees. Our hotel concierge greeted us warmly, made several suggestions of nearby restaurants and even offered to call to see how late the Thai place stayed open. Our hotel was mostly quiet, and the bed...More

Review collected in partnership with this hotel
Thank Lora B
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 23 August 2017

Hi Lora, thank you for taking the time to share your impressions on Mission Inn on Trip Advisor! It was sincerely our pleasure to have you stay with us recently and I am pleased you enjoyed the breakfast and our convenient location. We do look...More

Reviewed 10 August 2017

Beautiful, clean hotel. Large size rooms. Loved the property and all the restaurants in the area. Will definitely be staying again. Front desk staff were polite and knowledgeable. Also, parking was convenient as I was able to park right next to my room!More

Review collected in partnership with this hotel
Thank kellyclh
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 23 August 2017

Hi Kelly, we're happy your stay with us was pleasant from cleanliness to a comfortable room. We aim to provide a pleasant and comfortable stay with great service so we are really happy to see that we achieved our goal on your visit. Thank you...More

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1789101155
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
USD 88 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 88 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (29)
Room & Suite (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
rbocxe
26 June 2017|
AnswerShow all 2 answers
Response from BermudaEd | Reviewed this property |
According to the Mission Inn website, no pets allowed.
0
Votes
Samantha S
19 October 2015|
AnswerShow all 3 answers
Response from Rogandog | Reviewed this property |
Good question. There are so few common areas I think it is. Certainly no one would smoke in the rooms The room was exceptionally clean and tidy without any nasty smells
0
Votes
Nikkiyipp
5 April 2015|
Answer
Response from Kenn C | Property representative |
Good Morning, The King Spa room in my opinion is well worth the extra money. If you enjoy the privacy of an in room hot tub I believe you will too. Yes, all the spa rooms have a shower. Some rooms, but not all have a... More
1
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12
Room Tips
"I'd say the second floor away from the street would be quietest."
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"good for families with children"
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"Ask of a room in the back, second floor - quieter. No elevator though."
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"back of property is better to get away from road noise"
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