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Holiday Inn Express Santa Cruz

HIExpress.comUSD 173*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Santa Cruz
Holiday Inn Express Santa Cruz
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503 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Santa Cruz
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Showing 480: English reviews
Toronto, Canada
Reviewed 15 October 2013

Recently stayed one night here on our West Coast trip, very impressed with front desk staff I met on check in and out, very helpful and accommodating. The room was bright and airy overlooking the pool, the large room was clean and well furnished with modern TV. My high lite was the fact of it not only having a fitness...

Thank Harry S
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Harry S, Thank you so much for staying with us! Our fitness room and and it's amenities are really awesome. We keep it like brand new everyday so that it can be a small oasis to weary travelers or adults who need some alone time from the kids. I am glad you were so impressed with everything from the service...

Denver, Colorado
Reviewed 10 October 2013

The front desk clerk (Katrina) who checked us in was very good. She told us where to park with larger parking spaces, gave us directions to the Boardwalk and Wharf. Also told us it was cheaper to park at the wharf instead of the boardwalk. The room was clean and modern. The hotel can be a little hard to spot...

Thank jjones4180
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear jjones4180, Thank you for taking the time to review us and share your experience. Our Guest Service team is truly amazing and has all the information any traveler could want about Santa Cruz and the surrounding areas. We love sharing about our town and how our central location is worthy of always staying with us. Thank you for choosing...

Reviewed 22 September 2013

Joe Bomgren guest services: Excellent! Had a King Suite in minutes after leaving the Scotts Valley Hilton dissatisfied as they 'lost our reservation'. Very happy that we tried the Holiday Inn Express. Clean and conveniently located. 5 stars.

Thank KSavel
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Ksavel, Thank you so much for the wonderful review! I am glad that my team could turn around a bad day for you and that you enjoyed our hotel so much. A great team always pays attention to details and insures that reservations are honored. I am sorry this was not done for you at your first choice but you...

Amsterdam, The Netherlands
Reviewed 22 September 2013

This was our second stay at this hotel. We visited this hotel 2 years ago. And the fact that we chose this hotel again was because of the good service, the very clean rooms, the big complimentary breakfest and the space in the rooms. In 2 years nothing has changed and its still as good as it was. Breakfest here...

Thank M R
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear M R, So happy to have you stay with us again. Stay impressed is not just a motto, it is our lifestyle and you can always count on that consistency from our team. I will be celebrating your experience with our team. I know that if there is anything you ever need in your Santa Cruz home you can...

Esparto, California
Reviewed 9 September 2013

we were attending a family wedding. the hotel is not in the best location however we walked the area for dinner and felt quite safe. There are local coffee places, family restaurants, and a great ice cream shop. The hotel staff was amazing. We had scrambled to get ready for the wedding and left rooms in a disarray. We requested...

Thank cme51
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear cme51, Thank you for the amazing comments! I am so excited to see that we not only met your needs but truly exceeded your expectations. We take our guests experiences personally and want to see everybody leave feeling smart and impressed with their choice and of course inspired by our service. Our rooms are always clean, fresh, and created...

San Diego, California
Reviewed 5 September 2013

We stayed at this hotel for just one night on our way to Berkeley (Go Bears!). We arrived late and were greeted by a very nice and enthusiastic employee named Ivan. I think he sensed my fatigue and was so efficient, and positive! In fact his attitude is the reason I am writing a review. He upgraded us to a...

1Thank Kathleen M
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear KMCK555, If your feeling weary, worn out, or just plain tired you will always be met with a smile and empathy from our team. We want our guests to feel like they can be themselves at all times and when you need some pick me up, we have it in large doses. When you just need some quiet time,...

Newcastle upon Tyne, United Kingdom
Reviewed 30 August 2013

Great little hotel. Lovely room and very friendly staff. We wanted somewhere for a couple of nights on the coast before heading home from San Francisco airport and this was perfect. Would definitely return.

Thank ChrMcG
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear ChrMcG, Thank you for your feedback. It was short and sweet but we really appreciate you taking the time to share with us. We appreciate you staying with us and I love that when your here again we can count on being your preferred hotel of choice. Wishing you many safe travels in the future, and speedy and soon...

Dallas, Oregon
Reviewed 28 August 2013

This hotel was great, the service was excellent. Barbara in housekeeping was so friendly and nice. She kept the room very nice and always checked to make sure we had everything we needed. When we met in the hall she was so pleasant and was always smiling. Nice to see someone happy at her job. The breakfast was fantastic, Biscuits...

Thank Rosmary_I
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Rosmary_I, We never deter from our goal of creating inspirational stays for our guests. Our team are driven by our guest's experiences and we love when they stay and share their feedback like you have. I am so glad to see that you loved our staff and your stay. The breakfast is truly one of our best features and...

Trafalgar, Australia
Reviewed 24 August 2013

This hotel was a bit hard to find and once we got there, the underground parking was extremely tight. If you have a large vehicle you would be in trouble! There was no microwave or fridge in the room, but we were able to rent a musty smelling fridge for an extra $10! The room was comfortable and clean. Breakfast...

Thank wandrincruzers
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear wandrincruzers, I am so sorry to hear that you did not have your expectations met one every issue. It is true that each Holiday Inn Express is owned individually but the standard of excellence and brand standards of engaging efficiency is in every hotel. We enjoy the chance to be a true destination hotel along the California coast and...

Los Angeles, California
Reviewed 21 August 2013

This hotel is a very good holiday inn. it's what a priority member would expect with good staff, good service, good tv, good ac, a good breakfast, nice lobby, etc... The only problems that I would mention are the neighborhood it's located in is a little rough. We took an evening walk to the local fast food joint, and I...

Thank Stephen L
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Stephen L, Thank you for taking the time to think about us and share your experience. I am so glad that we have become your preferred hotel in Santa Cruz. Our town is full of excitement and certainly a little eclectic at times, but never the less fun for families, couples, and corporate travelers. I am glad to see...

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Bathroom (8)
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Dining (6)
Hotel & Grounds (9)
Pool/Beach Area (2)
Business Centre/Function Rooms (2)
Other (45)

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Accessible Double Queen Room (35)
Amenities (12)
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King Suite (38)
Pool (17)
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Standard Double Queen Room (28)
Standard King Room (37)
The Hotel (23)

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All Management Photos (25)
Hotel & Grounds (20)
Dining (2)
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04/06/2017 05/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 

Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: $198 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Cruz staff and other travellers.
4 questions
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Davis, California
10 months ago
Redlands, California
over a year ago
Fremont, California

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Questions? Get answers from Holiday Inn Express Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find the lowest price”
Hewitty15, 21 Mar 2017 | Read review
“336 was a Large Room & Great View”
  • Looking West from my room!
  • daddy saying good night to his daughters
  • Looking South from my room.
  • Added some Christmas
  • The Kitchenette
  • My daughters Olena & Bree
  • The View from Just Opening the Door!!!
  • The Hallways
TroyH65, 9 Dec 2016 | Read review
“had a room on the 3rd floor, very quite.”
conniej423, 15 Nov 2016 | Read review
“Find a different hotel, better options in the area”
prosailortim, 16 Aug 2016 | Read review
“Rooms on the inside courtyard are quieter. They are away from the traffic. The swimming pool is also there. Quiet when we needed it to be.”
linda_ski, 5 Aug 2016 | Read review
5 of 5
USD 173* /night
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HotelQuicklyUSD 187
Booking.comUSD 172
Expedia.comUSD 173
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Prices are for 1 room, 2 adults
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