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Holiday Inn Express Santa Cruz

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Traveller (100)
Room & Suite (217)
Pool & Beach (23)
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Overview
  • Excellent42%
  • Very good38%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“hi express”(11 reviews)
“cinnamon rolls”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Santa Cruz
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Offers from Holiday Inn Express Santa Cruz
Special Offer: Book Direct and Save
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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Traveller rating
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211
196
54
29
23
Show reviews that mention
All reviewshi expresscinnamon rollsunderground garageshort drivefree breakfastwould stay here againclean hotelking suitebeds were very comfortablebreakfast roomroad tripparkingboardwalkfreewayhousekeepingdowntownhallway
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211 - 215 of 513 reviews
Reviewed 9 July 2014

While the manager tried hard to fix things it just kept getting worse. WAY OVERPRICED! Over 300 bucks a night for a very basic Motel 6 style room. Front desk staff at check in had NO knowledge of the area or even what resources they...More

Thank RealBeachGirl76
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Santa CruzResponded 25 July 2014

Dear RealBeachGirl76, Thank you for your recent stay with us and for writing a review about your experience. I am sorry to hear about the issues you may have experienced with your room accommodations. Please accept our sincere apologies for any inconvenience it may have...More

A TripAdvisor Member
22
Reviewed 28 June 2014 via mobile

Got a great deal on Priceline for this hotel. We often stay at HIE properties due to good breakfast and free parking. One thing that was missing from my usual HIE experience, the room did not have a mini-fridge, hence only 4 stars. But the...More

2  Thank A TripAdvisor Member
Response from Joel K, General Manager at Holiday Inn Express Santa CruzResponded 27 February 2015

Thank you for your review of our hotel, I was happy to hear that we met your needs! Please come back the next time you are in the area! Sincerely, Joel K. General Manager

Reviewed 13 June 2014

Nice staff, the manager Raul was very helpful as was the charming Katarina! Rooms were good, clean and spacious and breakfast was very good;not in the most salubrious location but still safe enough to walk downtown even at night

1  Thank woodcol
Response from Joel K, General Manager at Holiday Inn Express Santa CruzResponded 27 February 2015

Dear Woolcol, Thank you for your review! I was glad to hear that our team met your needs! Please stop in the next time you are in the area as we would love to have you back! Sincerely, Joel K. General Manager

Reviewed 11 June 2014

The room was spacious and clean. It was very quiet and the breakfast supplied was enormous.The buffet was the best we had on our trip. I would recommend this hotel for staying at. The only complaint is that I thought the hotel was closer to...More

1  Thank christineworden
Response from Joel K, General Manager at Holiday Inn Express Santa CruzResponded 27 February 2015

Dear kookaburras, Thank you for your review of out hotel. I m glad to hear you found our facility to be clean and spacious. I am sorry that we were not as close to the beach as you thought, I wish we were closer to...More

Reviewed 4 June 2014 via mobile

Lovely hotel close to the boardwalk, pier, and downtown. Safe, adequate parking, and they even have cork screws in your room. Talk about meeting travelers needs. Nicely decorated, comfortable, quiet and free breakfast. Everything a business traveler needs.

1  Thank Carol Sue G
Response from Joel K, General Manager at Holiday Inn Express Santa CruzResponded 27 February 2015

Dear Carol Sue G, Thank you for the review of our hotel, the Holiday Inn Express in Santa Cruz! We look forward to welcoming you back the next time you are in the area. Enjoy! Joel K. General Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Breakfast Available
Airport Transportation
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Details
Price range
USD 129 - USD 390 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 129 - USD 390 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (100)
Room & Suite (217)
Pool & Beach (23)
Dining (21)
Amenities (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Grace G
20 September 2016|
AnswerShow all 2 answers
Response from kevin h | Reviewed this property |
I think your question is best directed at the hotel, I was only a guest there.
0
Votes
Nancy G
8 July 2016|
AnswerShow all 2 answers
Response from SteveTraveler | Reviewed this property |
Hi, I suggest you call the hotel directly.
0
Votes
Room Tips
"Ask for a room that does not face the street."
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"Farther from the street is good, quieter rooms."
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"join IHG and become a member"
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"Easy to get to from boardwalk. And amazing if you got a bad back."
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