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All reviewshi expresscinnamon rollsunderground garageshort drivefree breakfastthe hotel is cleanwould stay here againking suitebreakfast roomroad tripparkingboardwalkfreewayhousekeepingdowntownucschallway
Stayed for three nights while visiting my daughter at UCSC. The hotel is clean and in good shape. The room was large( it was a handicapped room which we didn’t need). The TV wasn’t working and the front desk came up to help us with...More
This hotel is very well priced and it only an 8 minute walk to Starbucks. The scenic drive to and from San Jose for work-related activities was awesome. It took me 1 hour to get to Bay Bridge and an extra 15 to get to...More
This hotel was a nice surprise during our recent stay. The front desk kicked it off with a nice and friendly welcome when we walked in the door. We found the hotel clean, well maintained, and a good value for the money. Parking was available...More
We stayed here for two nights, had to do two different rooms because we added a night when we arrived - no problem at all, we knew that could be a possibility.
First room we had a king with pull out couch for our 2...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Santa CruzResponded 12 April 2018
Thank you for being honest about what transpired during your stay with us. I am sorry you had an average experience due to the noise coming from the bathroom pipes, as well as the lack of sufficient actions taken by the staff to...More
The room was Clean. Staff was friendly however, the location leaves you too close to the dirty side of Santa Cruz. For the price I payed I would have expected a quieter room.
We were entertained by drunks arguing loudly outside ..
overall it was...More