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Holiday Inn Express Santa Cruz

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Holiday Inn Express Santa Cruz
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489 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Vancouver, Washington
Reviewed 2 weeks ago via mobile

Nice clean and comfy beds. Wonderful stay. It was everything I've come to expect from a holiday inn. Never seem to disappoint! If you have a larger vehicle it might be kinda hard parking or have to park on the street but it's only like 50feet from the entrance.

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Thank Y3551AVbeng
Greensboro, North Carolina
Reviewed 2 weeks ago via mobile

We had a family weddi g in Turlock and spent five nights at this hotel. The room was great. We enjoyed the hot breakfast buffet each morning. The hotel is near several stores and restaurants and located right off the highway. We were not disappointed!!

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Thank LRR123_13
Reviewed 3 weeks ago

From the time I made the reservation while in Carmel, talking with Peter, he was both informative and honest. He told me that I would not be disappointed with the room(I had told him I wanted something away from the hussel and bussel of the main lobby.) He did not disappoint! The staff could not of been more helpful, the...

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Thank Connie J
Reviewed 3 weeks ago via mobile

We were expecting more. The front counter staff were friendly enough bit the hotel just wasn't anything to be wowed by. No clear signage for carparking on top of the $7 fee for the pleasure of parking on site. The room felt outdated and...dull and tired. The power point on the wall was loose and felt dangerous. The doors slam...

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Thank Kenny W
IHGService, Guest Relations Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Kenny W, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to the overall level of service you have received. We always strive to provide our guests with the best accommodations possible and we regret that we did...

Athens, Georgia, United States
Reviewed 4 weeks ago

Clean, safe, convenient, nicely decorated, clean bathroom, fresh towels, friendly, good breakfast, adequate wifi. They charge for parking-that's the only negative. Close to everything. Enjoyable stay-I'll consider Holiday Inn Express again.

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Thank Christina C
Singapore
Reviewed 25 October 2016 via mobile

Having stayed at Holiday Inn Express at Monterey Bay the night before, this hotel was quite a contrast in that everything felt new and was very comfortable. Nothing to complain about except possibly the charge for parking which unlike other express hotels I stayed on this trip. For the price we paid, I would highly recommend it.

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Thank naimin
Reviewed 20 October 2016 via mobile

First they fought us on honoring our discount then the next morning male at front desk gets rude with us because we brought the keys down to the front desk to check out, such a small simple thing and he flips out at a customer. We do this from experience cause we used to leave the keys in the room...

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Thank Jeremiah S
IHGService, Guest Relations Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Jeremiah S, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience with our staff was not as pleasant as it should have been. This is not the customer service...

Bristol, United Kingdom
Reviewed 12 October 2016 via mobile

We stayed as an overnight stop on the way to San Francisco and found the hotel a great place to stay. Staff were really friendly and helpful. Not a great location to go for a walk however, so best to drive down to the beach and pier, which was great when you get there (look out for the sea lions...

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Thank Mainers100
Sibley, Iowa
Reviewed 7 October 2016

We visited the area for a conference at the Board walk. We really enjoyed this hotel compared to another one that was recommended to us. This hotel does charge you for parking which was coming we were not used to. I feel as a guest you shouldn't be charged for parking. Service was great. I did not approve of the...

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Thank Marshall D
Springfield, Missouri
Reviewed 3 October 2016

This Holiday Inn Express was pretty much what you would expect from a H.I. The room was standard and comfortable. Our particular room had what we like to call a phantom bathroom light. They don't have actual light switches. They're some odd push type buttons. Every time we turned the lights off, they'd come back on about 20 minutes later....

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Thank JulieH1973
IHGService, Guest Relations Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear JulieH1973, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the condition of our hotel and the service provided by our staff. However, I was concerned to see that you were not impressed with our bathroom lighting setup as well as our external environment....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 

Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St, Santa Cruz, CA 95060-2825
Region: United States > California > Santa Cruz
Price Range: $164 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Cruz staff and other travellers.
4 questions
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Davis, California
5 months ago
Redlands, California
over a year ago
Fremont, California

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Questions? Get answers from Holiday Inn Express Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had a room on the 3rd floor, very quite.”
 of 5 bubbles conniej423, 15 Nov 2016 | Read review
“Find a different hotel, better options in the area”
 of 5 bubbles prosailortim, 16 Aug 2016 | Read review
“Rooms on the inside courtyard are quieter. They are away from the traffic. The swimming pool is also there. Quiet when we needed it to be.”
 of 5 bubbles linda_ski, 5 Aug 2016 | Read review
“no bad choices”
 of 5 bubbles nextstep428, 5 Jun 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles 863annv, 21 May 2016 | Read review
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