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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Photos on site are very deceptive. Did not walk on the carpet without shoes, pillow case had dirt on it, bottom of bed sticky substance, light fixtures & shower dirty. Slept on top of the covers with a towel over the pillows. The sign out...More
1 Thank indypooh
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 28 October 2017
Thank you for your recent stay at our hotel during your trip to Santa Clara. We are disappointed to read that you experienced a level of cleanliness that is not up to our standards. During your next stay, if you find anything that is less...More
Chose this for price and location. Did not have very high expectations and therefore was not massively disappointed. The room had not been made up when we checked on but they quickly reminded that. The sign out from says newly renovated but I think that's...More
1 Thank Gerg2003
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 14 August 2017
Thank you for taking the time to share your experience with us. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that your room was not quite ready...More
Original plan was to stay in Cupertino Inn for 3 days business trip but no room available due to some reasons in the last minute. I had spent a lot of effort and time to book Hotel E Real by the help from Hotels.com. It's...More
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 27 July 2017
We are always happy to welcome guests at any time of the day or night. We are glad we were able to accommodate your last minute booking. It is a pleasure to hear that you enjoyed the friendly service you received, along with your clean...More
Clean. Quiet. Taken Cafe Of. Professional Staff. Attentive Management. Pleasantly Surprised.
Comfortable Beds. Close to Restaurants.
Safe Feel. No Worries of any kind. We've stayed here 6 times in a year for businessMore
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 21 July 2017
We always love to see familiar faces, so thank you for choosing the Hotel E Real again and again. Our goal is to provide comfortable and affordable accommodations for business travelers as well as vacationers to the Santa Clara area and based on your comments,...More
Big Gap on the bottom of the front door. We could see outside . Found old socks and a hair tie that another guest had left on the floor in the hotel room. The floor looks like it was never vacuumed. Other than that everything...More
Thank Echo w
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 20 July 2017
Thank you for choosing to stay with us. Your constructive feedback is appreciated. Please allow us to apologize for the dirty floor in your room. This is not typical, and a call to the front desk could have sent the housekeeping team to your room...More
USD 93 - USD 174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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