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Great location and friendly service! Close to Great America Theme Park, Winchester Mystery House, Downtown, Santa Cruz Boardwalk, Santa Clara University, Stanford University, and the San Jose Airport. Our amenities include, but are not limited to, Free Continental Breakfast, In-room coffee, Microwave and Refrigerator available, Free Newspaper, and Swimming Pool. Great value - visit us soon!
We knew coming in the area that choosing a cheaper hotel wouldn’t give us luxury, but we still expected more.. the tiniest of room with barely any room to walk past the bed or put luggage (no upgrade available according to the front desk, even...More
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 5 days ago
Thank you for your candid review. Guest satisfaction is of the utmost importance to us and we are truly sorry that we missed the mark during your stay. Your feedback will be shared with our team and used as a learning tool as we work...More
Nice and clean rooms and over all property. Enjoyed our stay! Nice staff and conveniently located! We will definitely be back! Looking forward to the new renovations. Nice for family as well. Thank you!More
Thank Griselda G
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 5 weeks ago
We appreciate your enthusiastic review. Thanks so much for letting us know that your stay at Hotel E Real Motel was all that you were expecting for your Santa Clara getaway. Our fantastic team strives to provide top-notch service and comfort, and we...More
Service was good and the room was clean. I think they are redoing the rooms and still needed to redo our bathroom but it was clean and everything worked.
We had a lot of Comcast workers staying at the hotel also but caused no problem.More
Thank Jack L
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 28 September 2018
Thank you very much for leaving us with your feedback on your recent visit. It is wonderful to hear that you enjoyed our clean and well-functioning rooms. We are very excited about the improvements that we are undergoing, and we are glad to...More
Great place to stay !!! Bed was comfortable, pillows were great !!! Shower was nice and had hot water !!! Recommend to all !!! People at front desk were kind as well !!! Will stay again !!!!! Thx for making us feel welcome!!!More
Thank Christina W
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 12 September 2018
It's a privilege to have earned your warm recommendation of HOTEL EREAL! Knowing that you enjoyed our comfortable accommodations, wonderful showers, and welcoming front desk service makes us proud. We hope the rest of your travels were great as well. Thanks so much...More
Rooms were clean, and cozy! Staff was nice and very helpful. I had a bit of a spill while showering children, staff was very helpful and understanding with requesting more towels, bags, etc. Very convenient freeway and nearby stores& fast foodMore
1 Thank Myra N H
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 5 September 2018
Your five-star review just made our day at Hotel E Real! We're delighted to know that you enjoyed our clean accommodations and convenient location and that our staff presented the accommodating service that we're known for. We'll let the team know that you...More