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Holiday Inn Express Hotel & Suites

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Traveller (56)
Room & Suite (46)
Pool & Beach (5)
Overview
  • Excellent57%
  • Very good34%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(100 reviews)
“el camino”(42 reviews)
“san tomas”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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Traveller rating
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11 - 15 of 776 reviews
Reviewed 14 March 2017

Front office staff is rude. If you're coming from corporate backed booking then I strongly recommend to avoid this hotel. They show no respect to you when they know that you're not paying for the actual stay.More

Thank Prathviraj G
Response from Michelle N, Manager at Holiday Inn Express Hotel & SuitesResponded 15 March 2017

Dear Prathviraj G, We would like to thank you for your feedback with regards to your experience when you arrived at our hotel. We sincerely apologize if there was any misunderstandings during check in. We believe that our Front desk did not mean to disrespect...More

Reviewed 19 February 2017 via mobile

I needed to stay one near the area and luckily found a room in this hotel. The room was nice and clean, and the staff were friendly. I was also afraid that the it will be noisy being in front of a busy street but...More

Thank garrellm
Response from Michelle N, Manager at Holiday Inn Express Hotel & SuitesResponded 19 February 2017

Dear Garrellm, Thank you for leaving a wonderful feedback, we appreciate your time and for staying with us. We hope to see you again and have a wonderful day! Best Regards, Merasol Silva │ Manager on Duty

Reviewed 13 February 2017

We stayed here while attending the Bay Area Travel Show at the convention center. The location was great (about 10-15 minutes from the show), the front desk staff was very professional and friendly. Our room (one king and one sofa bed) was large enough for...More

Thank Beachtravel_10
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 16 February 2017

Dear Beachtravel_10, First of all, thank you for taking the time to let us know about your recent stay with us. It's great to hear that you found our front desk agents to be friendly and professional. We are very glad that you enjoyed your...More

Reviewed 31 January 2017 via mobile

The hotels near the airport in San Jose or much higher priced for some reason than the ones just a few miles away in Santa Clara. The neighborhood around this hotel was a mix of new and run down restaurant options. There were several new...More

Thank Dan C
Response from Michelle N, Manager at Holiday Inn Express Hotel & SuitesResponded 1 February 2017

Dear DanC, We appreciate your wonderful feedback. We are pleased to know that you feel safe staying with us, as well as finding multiple options of restaurants & shops. We may be a few miles away from the San Jose airport but the value or...More

Reviewed 18 January 2017

This Holiday Inn Express is a very nice place to stay while vacationing or visiting in the San Jose Area. Conveniently located to the San Jose Airport and freeway to access in all directions, the rooms were big, very clean and the bed quite comfortable....More

Thank GaryFahs
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 20 January 2017

Dear GaryFahs Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled that you liked our comfortable beds, hearty breakfast selection, premium location and friendly service. We look forward to hosting you again on your next...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
USD 131 - USD 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 131 - USD 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (46)
Pool & Beach (5)
Dining (3)
Questions & Answers
Ask a question
Diane H
25 September 2017|
Answer
Response from Michelle N | Property representative |
Hi, it's 5 miles away.
0
Votes
Roger E
19 April 2015|
AnswerShow all 3 answers
Response from Michelle N | Property representative |
Greetings! We are 4.5 miles away from the Santa Clara Convention Center, so it's about 10 minutes driving. Should you have further questions, feel free to contact us! Linda Luu | Manager on Duty Holiday Inn Express... More
0
Votes
Room Tips
"We were on the 3rd floor."
Read review
"rooms facing the parking lot"
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"Choose other hotel"
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"third floor corner"
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