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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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776 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Flower Mound, Texas
Reviewed 5 days ago NEW

This Holiday Inn Express is a very nice place to stay while vacationing or visiting in the San Jose Area. Conveniently located to the San Jose Airport and freeway to access in all directions, the rooms were big, very clean and the bed quite comfortable. The breakfast selection was very nicely done with an array of hot and cold food,...

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Helpful?
Thank GaryFahs
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear GaryFahs Thank you so much for taking the time to share your recent experience at our hotel. We are thrilled that you liked our comfortable beds, hearty breakfast selection, premium location and friendly service. We look forward to hosting you again on your next trip to Santa Clara! Sincerely, Michelle Nguyen | Front Office Manager

Baar, Switzerland
Reviewed 3 weeks ago

I've stayed here a few times. Large & well appointed rooms with good service. But note that the breakfast area is quite small, so choose when you come down carefully. Also, if you get a room close to the highway, you will get some noise at night.

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Helpful?
Thank arindambasu682
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear arindambasu682, Thank you for taking the time to review! We are happy to know you've enjoyed our amenities well enough to return. Thank you as well for those tips for our guests, we do our best to keep our rooms quiet and comfortable throughout their stay! We hope to see you again soon. Best Regards, Lynn Campbell | Manager...

Petah Tiqwa, Israel
Reviewed 4 weeks ago

Hotel is located on the centeral road - only 15 minutes drive to SC hi-tech park. It has all facilities needed for business trip: Wi-Fi etc'... Small Gym, Swimming pool (open air) and continental breakfast buffet. Service is good and polite. I would recommend this hotel.

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Helpful?
Thank Haim_Alfandary
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Haim_Alfandary, Thank you so much for your lovely review. We are delighted to have your recommendation! We do our best to provide everything necessary for our guests, and are glad you found our hotel accommodating. We hope to see you again soon! Best Regards, Lynn Campbell | Manager on Duty

Reviewed 4 weeks ago via mobile

We got a good price online. The front desk staff was friendly. We were given 2 keys apiece--pne opened the door beyond the elevator and the other opened the room. The carpet was stained. The toiletries were from Bath and Body Works! The buffet included a wide variety, even rice. The beds were comfy.

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Helpful?
Thank Sarah R
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Sarah R, Thank you for leaving this review. While I'm glad that you found our hotel a handy location with good value, I'm sorry to hear that the carpet was stained. Appropriate department has been informed about this already, we appreciate you letting us know. Once again, we're happy that you enjoyed our amenities and service and look forward...

New York City, New York
Reviewed 14 December 2016

Here on business, I was given one of the "exterior" rooms. In fact, any room at the hotel requires you go outside, take an exterior elevator to the 2nd or 3rd floors (not what I expected from the pictures) and then most rooms have an interior hallway and doors opening into that. Mine did not. What else my room didn't...

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Helpful?
Thank thesuburbanites
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear thesuburbanites, Thank you so much for taking the time to review. Your feedback is very important to us as we will use it to help better serve our guests in the future! Firstly, we would like to apologize for your experience at our hotel. We do our best to ensure that all our guests enjoy a comfortable stay. We...

Olympia, Washington
Reviewed 9 December 2016 via mobile

I was able to get an early check in as my flight was earlier than expected. The front desk folks were great and professional. Centrally located between San Jose Airport and Levi Stadium as that was my purpose. Very clean and comfortable rooms with an ok breakfast.

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Helpful?
Thank Olydon
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Olydon, Thank you so much for taking the time to review! We are glad we were able to accommodate your needs, and our staff is grateful for your compliments. We hope you enjoyed your stay and hope to see you again soon! Best Regards, Lynn Campbell | Manager on Duty

Bangkok
Reviewed 15 November 2016

I stay in many Holiday Inn properties, this one I found to be typically older generation California style, little tired looking. Rooms were comfortable and clean though and staff friendly and efficient. I would also comment that the breakfast area lacked enough seating at peak times. Location pretty good for getting around Santa Clara, but at 300 USD/night - painful.

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Helpful?
Thank HAINESY-BKK
Michelle N, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello HAINESY-BKK, Thank you so much for your candid review. First, we're pleased to hear that you liked our rooms, cleanliness and friendly service. Secondly, weekdays are our most busy days and we always try to offer very competitive prices for our area. And just so you know, we are currently updating the interior as well as adding on extra...

Reviewed 11 November 2016 via mobile

Ok so I am a Brit and we like 2 things - a good cup of tea and a nice hot bath. I am in the USA and tea is not the strong point here but we do get baths ... now let's work this out. In order to fill a bath you need 2 things - water (any temperature...

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Helpful?
Thank Jonathan C
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jonathan C, Thank you so much for taking the time to review. Our staff would like to apologize for your experience at our hotel. Unfortunately, it sounds as though the plug in your bathtub may have been defective. Our on-site maintenance staff would have been happy to repair this if we had been informed. We are glad you enjoyed...

Wroclaw, Poland
Reviewed 28 October 2016

I had very nice stay there. People are very friendly and helpful. Especialy I would like to mention that Monika frow reception was absolutely amazing. You can be sure that she will always great you with a smile. Rooms are spacius and always clean. The only thing which I didn't like we're breakfast. It's too artificial for me and I...

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Helpful?
Thank Sebastian Ł
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Sebastian Ł., Thank you so much for your review! Monika was delighted to hear your compliments. We're glad we could make your stay more enjoyable and hope to see you again soon. We do apologize for your experience with our breakfast and have informed our breakfast host! We do our best to keep our meals fresh and delicious for...

Orangevale
Reviewed 18 October 2016 via mobile

Room was ready at check in and the staff allowed us to select the "quiet" side of the building. Everything was clean and in good working order. They were out of the double queen rooms so we got a king suite and used the sofa bed, notoriously uncomfortable but it was not the worst bed I've slept in. Typical HIE...

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Helpful?
Thank dianewN6556IH
Michelle N, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear dianewN6556IH, Thank you so much for taking the time to review! We're very grateful for all your kind words, and always do our best to accommodate our guests when it comes to noise. Thank you as well for mentioning the milk-- we do our best to investigate our cartons thoroughly, and will continue to do so in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our new and fresh Holiday Inn Express & Suites Santa Clara-Silicon Valley. Our stylish and sophisticated hotel features 97 studio suites thoughtfully designed with the business and leisure traveler in mind offering complimentary business and fitness center and complimentary hot breakfast! We are in the Silicon Valley centrally located in Santa Clara near the Santa Clara/San Jose Convention Center and only a few miles from San Jose Airport. Local businesses include Santa Clara University, Google, Cisco Systems, Intel, Yahoo, AMD and Applied Materials. Santana Row offers dining and shopping variety. Don't forget to visit California Great America and Winchester Mystery House. Our distinctive lodging is an urban retreat for everyday travelers seeking modern convenience mixed with warm, casual California ambiance. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 2455 El Camino Real, Santa Clara, CA 95051
Region: United States > California > Santa Clara
Price Range: $176 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Santa Clara
Holiday Inn Express Hotel And Suites
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites
Hotel Style:
#1 Business Hotel in Santa Clara
#6 Family Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
1 question
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Lincoln, California
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed to be very quiet would stay in the back away from El Camino Real.”
 of 5 bubbles GaryFahs, 17 Jan 2017 | Read review
“Take a room away from the highway”
 of 5 bubbles arindambasu682, 1 Jan 2017 | Read review
“Insist on top floor, interior hallway, or try the property at 1700 El Camino Real which at least 'looks' nicer.”
 of 5 bubbles thesuburbanites, 13 Dec 2016 | Read review
“Rooms on the pool side are quieter and it's better to take the room on the last floor.”
 of 5 bubbles , 27 Oct 2016 | Read review
“higher floor away from the pool”
 of 5 bubbles JLBabbitt, 14 Aug 2016 | Read review
5 of 5
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