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Embassy Suites by Hilton Hotel Santa Clara

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720 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Encinitas, California
Reviewed 2 days ago NEW

2 hours of complimentary happy hour and a huge breakfast spread are a hit. Saved so much money and awesome for our big group. Dinner from the restaurant looked great. Bartender was overworked and rude. Frances in group planning was awesome. I definitely recommend Embassy Suites.

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Helpful?
Thank kathy s
Reviewed 1 week ago NEWvia mobile

Stayed here on and off for 4 months, was always treated well! This place offers amazing service, everyone here treated me well specially Ashante, Roger and Rosey! Clearly this place has an excellent management team!

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Helpful?
Thank James M
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for your wonderful comments regarding our staff and your stay with us. We truly appreciate seeing our hotel through the eyes of our most valued guests.

Roseville, California
Reviewed 1 week ago

we have stayed here often when we come to visit family. the indoor pool is great to entertain the kids and the evening reception make a long day better. in the morning you are treated to a wonderful brunch with many choices.

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Helpful?
Thank Denal G
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are so happy to hear how much you enjoyed your stay here, our team works very hard to provide our guests with a great experience and it is great to hear such positive feedback. Hopefully we will have you back as a guest soon.

Vacaville, California
Reviewed 1 week ago

We've stayed here before and liked the facilities, amenities, and attentive service. Our visit this time was equally impressive. The Happy Hour was well done and the breakfast was exceptional! On our list for future trips to the South Bay area.

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Helpful?
Thank ScotsinCal
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for taking the time to write such a wonderful review about your recent stay with us. We hope to see you back with us again soon.

Redwood city
Reviewed 1 week ago

I waited for over an hour for my room even though they said it would only be 15 minutes. I was told the parking would be free since the room wasn't ready and when I checked out it was not. Food at dinner was terrible the calamari was obviously frozen and still cold when it got to the table.

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Helpful?
Thank Belsmom25
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

I am very sorry to hear about the issues you experienced at our property. We will be addressing all of your comments today with our leadership team, so that we can work to improve moving forward. Thank you for your feedback and helping us to stay attunded to our guests needs.

Seattle, United States
Reviewed 1 week ago

Just another corporate hotel in Silicon Valley that is outdated and in need of a refresh. Internet service is sub-par for a tech hot bed and there is a lack of USB charging ports in the rooms. (Even the La Quinta down the street has USB ports on the desk)

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Helpful?
Thank davidaY2345SN
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you very much for taking the time to provide us with your feedback regarding your recent stay here. With that being said we are in the process of finalizing the design for our renovation that will take place in 2017.

Peru, New York, United States
Reviewed 1 week ago via mobile

Was greeted by the nicest and most polite young lady, A. The breakfast chefs and evening bartender were incredibly pleasant and accommodating. A very nice experience and would gladly return. Thank you!

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Helpful?
Thank Michael B
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are very happy to hear you enjoyed your stay here so much, and we hope you are able to come back and visit us again soon.

veronicancs
Reviewed 1 week ago

We stayed here for the Santa Clara stadium location. Totally recommend this hotel! Friendly staff and great rooms! Close to the stadium. Complimentary Breakfast was incredible! Room Service was very good!

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Helpful?
Thank veronicancs
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

We are happy to hear you enjoyed our complimentary breakfast so much. We work very hard to provide our guests with the quality breakfast you have come to expect from Embassy Suites and we are truly happy to read how much you appreciated it. Hope you are able to come back and visit us again soon.

Carrollton, Texas
Reviewed 2 weeks ago

Beautiful accommodations and the breakfast buffet was awesome! The room was clean, the shower was great and the bedding was soft and comfortable. Room service was spot on, with a delicious Caesar salad

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Helpful?
Thank Laura H
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

It is great to read your review and see how much you enjoyed your recent stay with us. Thank you so much for taking time to write us such a wonderful review.

Houston, Texas
Reviewed 2 weeks ago

We stayed at the Sta. Clara Embassy Suites for a conference, the hotel is nice but since I made the reservation trough the convention reservation system I was assigned a very small room and uncomfortable. When try to move to another the hotel was full and I had to stay in a room that is below standard. On the other...

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Helpful?
Thank EdGracia
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for taking time to write a review about our property, we truly appreciate the opportunity to view our hotel through our valued guests eyes.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Santa Clara

Address: 2885 Lakeside Dr, Santa Clara, CA 95054-2805
Region: United States > California > Santa Clara
Price Range: $196 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Santa Clara 3.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Expedia, Cheap Tickets, Priceline, Travelocity and Odigeo so you can book your Embassy Suites by Hilton Hotel Santa Clara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites
Hotel Style:
#3 Romantic Hotel in Santa Clara
#8 Family Hotel in Santa Clara
#9 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Santa Clara staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take room 301”
 of 5 bubbles EdGracia, 22 Nov 2016 | Read review
“ask for a quiet room”
 of 5 bubbles zivn2013, 12 Nov 2016 | Read review
“stay somewhere else!”
 of 5 bubbles 731jeanettep, 11 Sep 2016 | Read review
“Sixth floor this time....was good.”
 of 5 bubbles elwood9, 23 Aug 2016 | Read review
“Pick an odd number room”
 of 5 bubbles 1raidergirl, 8 Jul 2016 | Read review
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