Bed was old and sagging. Walls were thin so the person stomping around upstairs woke me up. Towels were poor quality. No hairdryer. It was cheap so I can't complain too much but I expected more from Doubletree.
Located right on El Camino real in Santa Clara. A mile from both HW 101 & 280. Close to many restaurants.
It’s a small , clean and quiet place.
They also serve a nice complimentary light breakfast. With pastries,juices ,coffee & some fresh fruit.
The front desk people were super friendly, but didn't quite have it together as far as passing message between shifts. Our room was on the far end... great because fresh air and a tree from the side window... but next to the ice machine which did not stop from 5AM to 8AM... seem…
Stratford didn't admit the guest, present at their front desk, but charged a No-Show fee!
I don't understand that if Stratford had all the credit card data for charging a penalty fee, why wouldn't they let the guest stay and caused such inconvenience and distress at such late hou…
I had to cancel a trip to Santa Clara because I could not find another room in Santa Clara or san Francisco....after they just went and cancelled my reservation with an email....supposedly because they had construction in the room or area of the property where my room was......an…
"I always like the 2nd floor just because I think they are a bit more quiet"
"Room #112 is on the ground floor by the ice and soda machines, can be noisy!!"
"There are no good rooms, I suggest you find a new hotel completely."
"They also have high speed, dependable wired internet."
"safe neat clean comfortable and excellent customer service - awesome for my business travel to the area"