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Santa Clara Marriott

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Traveller (133)
Room & Suite (64)
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Overview
  • Excellent26%
  • Very good46%
  • Average20%
  • Poor5%
  • Terrible3%
Travellers talk about
“sports bar”(74 reviews)
“silicon valley”(68 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Santa Clara Marriott
Special Offer: Member Rates
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Offers from Santa Clara Marriott
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)
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21 - 25 of 702 reviews
Reviewed 16 March 2018

First, I like it here, I'd come back. The reception from Rachel at the front desk was wonderful and very friendly. Room is fine, though you'd think for a platinum there would be something beyond just a standard room reserved. Concierge lounge was wonderful, our...More

Thank MusicTraveler2
Response from SJCGA-ExecOffice, Executive Assistant at Santa Clara MarriottResponded 1 May 2018

Thank you MusicTraveler2 for sharing your great review with us! We are delighted to have had the chance to have you stay with us and certainly look forward to seeing you again. We're pleased that your overall experience was enjoyable, but disappointed that you had...More

Reviewed 16 March 2018 via mobile

Stayed here one night for business. Two of the floors are Courtyard rooms, and despite paying for a regular Marriott, I was given a Courtyard room. The hallway looked like a motel out of the 1970s, but the room itself was ok. If you imagine...More

Thank Travelhui
Response from TeamMarriott, Resident Manager at Santa Clara MarriottResponded 18 March 2018

Hello Travelhui, Thanks for taking the time to share about our hotel. We are very sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also with maintaining the overall look and feel of...More

Reviewed 11 March 2018

I was here in the Silicon Valley for a week long event. The hotel was paid by the organizer. The first impression into my room after a 16 hour flight from Singaore was their housekeeping was poor in quality. The basin was stained with a...More

Thank Chin-Fah
Response from TeamMarriott, Resident Manager at Santa Clara MarriottResponded 12 March 2018

Hello Chin-Fah, Thank you for your evaluation. We are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already...More

Reviewed 5 March 2018

They are so over priced and rooms are crap. I was given the worst room and Gym is also bad. For what you pay, they are not even two star. Food is bad. It takes too long to get orders for your room. They do...More

Thank Shary M
Response from TeamMarriott, Resident Manager at Santa Clara MarriottResponded 6 March 2018

Hello Shary M, Thank you for choosing our hotel for your recent stay. We're sorry you were disappointed in the cost of your stay. Please know we conduct competitive pricing analyses several times throughout the year. Our pricing for rooms is in line with what...More

Reviewed 27 February 2018

Hotel was quite okay actually. Just that bathtub didn't drain fast enough forcing me to sit there and wait before I would rinse and wipe soap my feet again. I got 9th floor facing outside and view was quite good actually.More

Thank Ajay S
Response from TeamMarriott, Resident Manager at Santa Clara MarriottResponded 27 February 2018

Hello Ajay S, Thank you for taking the time to review our hotel. We are happy to know that you enjoyed the view, however, we sincerely apologize for bathtub not draining properly in your room. We enjoyed having you as our guest and we certainly...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Heated pool
Details
Price range
USD 139 - USD 633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Santa Clara
#6 Business Hotel in Santa Clara
#6 Romantic Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 139 - USD 633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Santa Clara
#6 Business Hotel in Santa Clara
#6 Romantic Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (133)
Room & Suite (64)
Dining (31)
Pool & Beach (7)
Business Centre & Event Rooms (18)
Questions & Answers
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Ria H
6 December 2017|
AnswerShow all 2 answers
Response from Danny D | Reviewed this property |
Yes it is possible to walk - a straight walk down Great America Pkwy and then hang a right on Tasman - 20 minutes at least walking
0
Votes
R-boy
15 June 2016|
AnswerShow all 7 answers
Response from GeeMichelle | Reviewed this property |
Uber or Lyft
0
Votes
Versatravel
27 May 2016|
AnswerShow all 3 answers
Response from GeeMichelle | Reviewed this property |
I didn't have one in my room. A friend who is diabetic indicated that you can request one for medication.
0
Votes
Room Tips
"If you are a woman you get treated like second class citizen. Go to another hotel"
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"Outside facing higher floor are surely better for the view."
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"If you want to be guaranteed a nice room - stay at a different hotel."
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"you can download the Marriott app and avoid checking in at the front. Your cell will be your key."
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