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Candlewood Suites - Santa Clara

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Candlewood Suites - Santa Clara
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89 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016 via mobile

This is not my first stay at this hotel. Istayed here 2 years ago for a month ctom work. This time i came with my wife. We stayed 2 nights. We got a nice suit with a bedtoom and a living room. Kitchen was the same well equiped and everything worked fine. There was a minor issue on the bathroom... More 

Thank Erez I
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2016 via mobile

This hotel was recommended to me after an overbooking cancellation by another hotel. The photos online looked nice but wasn't sure it would look the same. What a delightful surprise as we pulled in to the entrance! Located across Santa Clara University, in a quiet area away from the main street. The front desk receptionist was very friendly and helpful,... More 

Thank Redgra
London, United Kingdom
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2016

This is my favorite place to stay with my company having corporate tieup. Upon my every visit, I use to stay at this place and I always felt the comfort of second home. The maintenance of the rooms and the courteous staff are a big plus. the parking slot and the garden around gives a pleasant stay. Not sure about... More 

Thank clarkdefoodie
LosAngeles, CA
Level Contributor
159 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 7 May 2016

Hotels are expensive in Silicon Valley and when you're forced to stay within government per diem, sometimes this is one of the only hotels that meets that requirement. There is no way I would spend the amount my company spent for a night in this hotel. I didn't see the value. I had never stayed in a Candlewood Suites and... More 

Thank USTraveler0222
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear TravelerMR , Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our rooms to be clean. However, we would like to apologize for the inconvenience caused by our air-conditioning system and fridge. It is also regrettable that the size of our rooms and beds fell... More 

Atlanta, Georgia
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 March 2016

The hotel is in great condition and located in a great spot. Basically restaurants/ universities and public transportation all in one place. Staff was great and Angelica at the Front Desk was the best!!!!

Thank Oscar R
Torrance, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 March 2016

Late flight into San Jose and had got bumped from another hotel a couple of weeks before. The hotel was a typical extended stay business hotel. Honesty pantry as well as DVD's available (not that we used them for one night). The rooms were clean with good facilities. Couldn't complain about anything it was as advertised; convenient for airport.

Thank ChrisH47
Goleta, California
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2016 via mobile

Lodgings are incredibly expensive in the Silicon Valley. This is due to the strong high tech economy in which companies will pay anything to bring in workers and due to a resultant shortage of housing and hotel rooms. The long distance commuter is one of the manifestation of such market imbalances. My company moved from relatively affordable Southern California to... More 

Thank TomSulp
Bangalore, Karnataka, India
Level Contributor
140 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 22 February 2016

Was not getting any room in the week of 25th Jan 2016 and wanted to book an IHG hotel and ended up with this one. Wrong choice honestly! Very Very basic hotel and top it up with my check in experience. I was supposed to reach around 8AM on 24th Jan and hence decided to pay for one extra night... More 

1 Thank HKBangalore
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear HKBangalore, Thank you for being an IHG Rewards Club Platinum member and sharing your feedback. I appreciate your positive remarks regarding our helpful reception staff. We are hospitality professionals who pride ourselves on delivering world class customer service. It is regrettable to hear that you encountered problems with your reservation and the damaged sofa. I sincerely apologize for ay... More 

Orange County, CA
Level Contributor
245 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 11 January 2016

Room was clean and spacious, but felt a bit dated. Large desk area for working. Linens were clean and comfy. Kitchenette was there but I didn't need it. No problems - just wished they had a breakfast included. Wifi was fine. Staff was friendly.

1 Thank cybertraveler
IHGService, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear cybertraveler, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness, breakfast and internet service. However, we’re sorry we fell below your expectation regarding the room being dated. We will look into this concern. We take all reviews positive and negative... More 

South Pole
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 November 2015

I stayed at Candlewood Suites for a 2 week business trip. The room was reasonably quiet for both inside and outside noises. Caltrail runs behind the hotel, but the windows seemed thick enough to block the train noises. The kitchen had the basic necessities, but with maybe just a couple of each item (two forks, two glasses, two bowls etc),... More 

Thank ReluctantTraveler31
IHGCare, Guest Relations Manager at Candlewood Suites - Santa Clara, responded to this review

Dear ReluctantTraveler31, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that the location of the property is a close proximity to your needs and found the room reasonably quiet. However, we regret for the... More 

40 photos of this hotel

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Room/Suite (11)
View from Room (1)
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Management photos: Courtesy of the property manager

All Management Photos (18)
Hotel & Grounds (2)
Room/Suite (10)
Bathroom (1)
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  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Candlewood Suites - Santa Clara

Address: 481 El Camino Real, Santa Clara, CA 95050
Region: United States > California > Santa Clara
Price Range: $154 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Santa Clara 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Santa Clara Hotel Santa Clara
Santa Clara Candlewood Suites
Candlewood Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Santa Clara staff and other travellers.
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Questions? Get answers from Candlewood Suites - Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay on the ground floor. The elevator is terribly slow.”
 of 5 bubbles 529douglasw, 26 Apr 2015 | Read review
“Ask for a room away from the train tracks. Maybe you'll get one.”
 of 5 bubbles 992charlesk, 7 Jan 2015 | Read review
“Try to get rooms which open to parking lot in the front. Caltrain lines run at the back.”
 of 5 bubbles nandaz, 13 Dec 2014 | Read review
“Don't buy snacks like water etc from the hotel, walk across the way to the bagel place and get your snacks cheaper!”
 of 5 bubbles normar398, 10 Dec 2014 | Read review
“Ask for a quiet room not near train”
 of 5 bubbles JenniferM0421, 15 Oct 2014 | Read review
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