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Hilton Santa Clara

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1,220 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Santa Clara
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Showing 1,159: English reviews
Reviewed 12 April 2016

The staff really make this place special. They all really go out of their way to make sure your stay is perfect, which is greatly appreciated. Shower head was a bit low and the settings were not the greatest. They don't offer a variety of pillows and I wasn't a big fan of them or the sheets. Pool area seemed...

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Helpful?
Thank Stefanie T
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you Stefanie for letting us know about your experience while staying with us. We are pleased that your overall stay was fine and that our staff were accommodating. We do apologize that we were unable to meet some of your expectations but do hope that you consider us again the next time you are in the area. Wishing you...

Miami, United States
Reviewed 7 April 2016

They have wiliness to help! Their customer service is amazing. I will recommend this hotel to everyone I know that is heading to the Bay area. I am a new member that uses a point system. I hope I get to come back to this area again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Miller R
Redding, United States
Reviewed 7 April 2016

This hotel is the closest to Levi Stadium and much cheaper than the Hyatt across the street. People were friendly and the restaurant was reasonable and absolutely delicious. Rooms were clean and quiet, despite the crazy super cross fans in the area! Will stay here again!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Tiana & Tyrell C
Florida
Reviewed 6 April 2016 via mobile

Clean. Comfy. Convenient. Staff is amazingly helpful and considerate - missed the breakfast service on the lounge once, the front desk officer, Jane, gave me Coffee Bar credit. How awesome is that? I didn't even asked for it, she just offered it. Also, Ms. Evita of La Fontana was very helpful as well. She was mindful of my toddler in...

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Thank Ai B
Reviewed 6 April 2016 via mobile

My wife and I had another great visit to The Santa Clara Hilton where an outstanding staff made my first day of retirement very special! PEOPLE make all the difference and day one started with an excellent lunch and extraordinary pleasant service from our server, Bernie!! The front desk staff also provided a nice upgrade to the concierge level for...

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Thank Vinton L
Lake Oswego, Oregon
Reviewed 1 April 2016

I come to the south bay area about once a month, and I must say, this is one of the best hotels around! Comfortable, Large rooms (larger than most in the area), professional staff, great restaurant. Very quiet, close to Levi's Stadium and the Convention Center. I'd stay hear every time if I had the choice!

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Helpful?
Thank Greg C
HiltonSantaClaraTeam, Assistant Guest Service Manager at Hilton Santa Clara, responded to this review

Thank you, Greg C, for the great review! We are happy to hear that you enjoyed your visit. We hope that you get the choice to stay with us more often and look forward to welcoming you back soon!

Cincinnati, United States
Reviewed 23 March 2016

Wonderful experience with the class of hotel I love. Executive lounge has been fantastic and well worth the value. Checkout the view in executive lounge against the backdrop of the Levi's stadium and silicon valley. The pool is awesome. The service and staff is very helpful and courteous. The digital key and check-in the most interesting feature that I loved...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Varkey J
San Francisco, California
Reviewed 23 March 2016

This was my first time staying in at this hotel but it won't be my last. I was very impressed with how clean and new this hotel is. The front desk staff was kind and welcoming when we first checked in. Upon entering my room, I could just tell that the hotel was new. The bathroom? Spotless, a great size...

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Thank Quills G
Singapore, Singapore
Reviewed 22 March 2016

The interior of the hotel is so past decade. It needs a new look and a face lift to bring the hotel back to life. The room is spacious but there is a detergent smell everyday. The bed is a bit way too soft. Hotel amenities were a bit lacking. On the good side, the hotel personnel are fantastic, they...

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Helpful?
Thank EwanNT
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to tell us about your experience. The team is thrilled that we were able to meet your expectations and provide excellent service to you. We apologize on the guest room not meeting your expectations. We hope that you will still consider us again when you visit Santa Clara. Wishing you well.

Alaska
Reviewed 22 March 2016

We stayed here while participating in a Travel show at the Convention Center. Great place within walking distance. Free parking, superb staff. Excellent beds and room. Very Comfy and would definitely stay here again. Price was reasonable with our AARP discount.

Review collected in partnership with Hilton Hotels & Resorts
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Thank AlaskaSheri

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054-1216
Region: United States > California > Santa Clara
Price Range: $164 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Clara staff and other travellers.
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Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive floor is the 8th. Back side rooms face the stadium and Great America”
shultquist, 4 Apr 2017 | Read review
“For Hilton, join the Hhonors club, well worth it if you travel!”
bryanh682, 29 Mar 2017 | Read review
“Rooms with a chair and ottoman are nice!”
  • in room safe
  • I prefer a bathroom with the vanity separate from the toilet & shower
  • clean rooms with chair and ottoman are nice
  • in room fridge is handy
CTWandering, 17 Feb 2017 | Read review
“No noise problems from 7th floor. Backside offers views of mountains, Levi's Stadium and entry to Great America.”
constancesue57, 8 Jan 2017 | Read review
“Higher the better”
Sfo2syd, 16 Nov 2016 | Read review
5 of 5