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Hilton Santa Clara

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1,185 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
Amsterdam, The Netherlands
Reviewed 15 March 2016

Everything was good except for the internet, noise, and some issues with reception in regard to my reservation. Other than that all is well, quality of in room dinner wasn't the best either but the location, parking, cleaning, room type, and everything else was very good

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Omar A
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to give us your honest feedback Omar. We apologize on our shortcomings and would like you to give us another try so we may leave you with a more favourable impression.

Sydney, Australia
Reviewed 11 March 2016

The hotel is very well maintain, has nice facilities and very nice & comfortable rooms. What has impressed me most however is the friendliness of the staff especially at the Concierge Lounge/Executive Lounge. If you are ever up there say hi to a lady by the name of Ravi, who always greets you with a warm smile and is very...

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Thank jojo_alexiou
Reviewed 9 March 2016

I worked in the hotel industry for 10 years, opening 3 luxury hotels. The staff at this hotel was very attentive and definitely went above and beyond in making sure we had a great stay. The rooms are very nice, comfortable and well maintained. Kindness is key here and it shows.

Review collected in partnership with Hilton Hotels & Resorts
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Thank B8913IAmariab
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

What a great comment, thank you for letting us know how your stay went. We will be sure to pass your kind words on to our entire team. We look forward to seeing you again.

Cypress, California
Reviewed 9 March 2016

Friendly Staff, comfortable rooms. great stay! Quick walk to the convention center and also to Levi Stadium. I would definitely recommend this to anyone staying in the area. The in room dining was also yummy and quick

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kristina H
Santa Clara, California
Reviewed 8 March 2016

First time at the Hilton Santa Clara for work and enjoyed the hotel and its facilities. Must make mention of Ravi in the Lounge on the 8th floor who was bubbly and always smiling and helpful every morning at breakfast. Staff throughout were always welcoming and will definitely come back again to stay.

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Thank davidv1965
San Francisco, California
Reviewed 8 March 2016

This was our first stay at this Hilton. Very nice hotel in great location. Rooms were clean and very comfortable, double beds were a little small, queen beds would have been better. Anna at the front desk was very helpful and accommodating in resolving our breakfast issue Editho in the restaurant provided superb service. In fact all the staff were...

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1Thank L H
Colorado
Reviewed 7 March 2016 via mobile

This Hilton needs a facelift. Rooms are a bit tired and showing their age. Beds are a bit soft and furniture is dated and a bit beat. Good location near the convention Center, Levi's Stadium and Great America. The staff was fantastic. Really friendly and accommodating. They are the reason this is a 4 star review instead of a 3...

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Thank PaulTheTravelGuy
Phoenix, United States
Reviewed 5 March 2016

Lovely hotel. We had one bedroom suite. The bed design is very poor. 1. Pillow huge and hard; 2. Mattress way to firm; 3. Worst- king bed with LIGHT and bed stand ONLY on ONE side of bed. Easy solution: reduce size of bed stand, move bed over, put small stand on OTHER side of bed, install reading light above...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James F
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to give us your honest feedback. We apologize that we were unable to meet your expectations. We value all of our guests comments and take action in areas that seem deficient. We hope that you consider us again when you are staying in the area. Thank you for your business.

Reviewed 4 March 2016 via mobile

I was at Hotel Hilton for 4 days attending a business conference. I had access to Club Lounge. The quality of personalised service by Ravi made such a huge difference to the way my day began in the morning! She is really really good and goes out of the way to make a guest feel at home. I will always...

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Thank Krishnamurthy I
Helena, United States
Reviewed 3 March 2016

Very friendly staff who did everything I needed. The hotel was VERY CLEAN and pretty, even the tile outside the front doors were being mopped one morning. A good rate for the quality of service and location right next to the convention center. I would definitely stay here again! Ask for the AAA rate if you are a member!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kristin K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054
Region: United States > California > Santa Clara
Price Range: $169 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Clara staff and other travellers.
7 questions
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Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a chair and ottoman are nice!”
  • in room safe
  • I prefer a bathroom with the vanity separate from the toilet & shower
  • clean rooms with chair and ottoman are nice
  • in room fridge is handy
 of 5 bubbles CTWandering, 17 Feb 2017 | Read review
“No noise problems from 7th floor. Backside offers views of mountains, Levi's Stadium and entry to Great America.”
 of 5 bubbles constancesue57, 8 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles Sfo2syd, 16 Nov 2016 | Read review
“Rooms at the front look on to the main road at the back you get a great view of Levi stadium”
 of 5 bubbles royi895, 2 Nov 2016 | Read review
“Try to get on the 8th floor so you can use the concierge room amenity. Pool is very small and usually full of kids, so we don't use.”
  • Very nice bathroom
  • Very comfortable bedroom
 of 5 bubbles SanFranciscoVoyager, 30 Oct 2016 | Read review
5 of 5