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Bella Vista Inn

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Overview
  • Excellent8%
  • Very good4%
  • Average12%
  • Poor19%
  • Terrible57%
  • 23 Jun. 2018
    “No, but no thanks”
  • 30 May 2018
    “disapointed”
3550 El Camino Real, Santa Clara, CA 95051-2136 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Pets Allowed
2.5 Star accommodation
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (26)
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1 - 5 of 25 reviews
Reviewed 1 week ago via mobile

Checked in at about 1:30am. The assigned room was not even cleaned from the previous guests. Had to look for another hotel at 2 am. Because Bella Vista couldn’t provide any other room, even though I already had paid for a room four days prior.......More

Thank ksm2b
Response from Nerissa M, Guest Relations Manager at Bella Vista InnResponded 6 days ago

ksm2b, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that...More

Reviewed 22 July 2018

This hotel was not even close to serviceable. The location was convenient but in a questionable neighborhood. As soon as I walked into the room I was disgusted. The room was dirty and smelly. Fixtures were sticky and the floor was dirty. I walked in...More

Thank kayakpro68
Response from Nerissa M, Guest Relations Manager at Bella Vista InnResponded 25 July 2018

kayakpro68, Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken into...More

Reviewed 24 June 2018

The hotel is in a decent location, however, I am really being generous giving this hotel (which is actually a motel rather) a 2-star review, but don't want to be harsh and give it 1-star either. The price was OK for the location, the pictures...More

Thank Mo A
Response from Nerissa M, Guest Relations Manager at Bella Vista InnResponded 24 June 2018

Dear Mo A, Thank you for sharing your experience, and I am very sorry to hear that you encountered such inconveniences during your most recent experience with us, especially that we were not able to address the issues right away. It is disheartening to learn...More

Reviewed 30 May 2018

Booked this motel several months ago for a 1 night stop over on our 14 night road trip. Well first off go to reception & wasn't exactly greeted by the most friendliest of ladies !! Given a room right at the end of the block,...More

Thank Michelle T
Response from Nerissa M, Guest Relations Manager at Bella Vista InnResponded 1 June 2018

Michelle T, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for...More

Reviewed 27 April 2018

To: Management Staff I wanted to bring to your attention the excellent customer service provided by Lloyd on 4/14/2018 at registration an check-in. He effectively and efficiently exceeded my expectations and made a tedious task a delight! Clearly, Lloyd had made the customer his #1...More

Thank Kessler53
Response from Nerissa M, Guest Relations Manager at Bella Vista InnResponded 2 May 2018

Dear Kessler53, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit!...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Hot Tub
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
66
Price range
USD 89 - USD 124 (Based on Average Rates for a Standard Room)
Also Known As
Bella Vista Hotel Santa Clara
Location
United States > California > Santa Clara
Hotel class
Room types
Family Rooms
Number of rooms
66
Price range
USD 89 - USD 124 (Based on Average Rates for a Standard Room)
Also Known As
Bella Vista Hotel Santa Clara
Location
United States > California > Santa Clara
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Questions & Answers
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Room Tips
"Don’t choose this hotel"
kayakpro68
21 Jul. 2018
Read review
"This is a motel, not a hotel."
moa179
23 Jun. 2018
Read review
"Rooms close to the office are peaceful"
Kessler53
27 Apr. 2018
Read review
"all the same"
michaelmra2017
21 Feb. 2018
Read review
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