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BEST WESTERN PLUS Pepper Tree Inn

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1,130 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Northridge, United States
Reviewed 29 August 2014

Every time I visit Santa Barbara, I have hard time finding a satisfying nice hotel, they are all old and expensive, so my expectation is low. Among those hotels, this best Western is a decent in everything!! The service is very good and the bed is so comfortable; they are really trying the best out of an old old building,...

Review collected in partnership with Best Western
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Helpful?
Thank Hiroe S
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear Hiroe S, based on your comments above, it sounds like our hotel is a great fit for your travel needs. We look forward to having you as our guest during your next trip up to Santa Barbara. Sincerely, Chivaun.

Springville, California
Reviewed 29 August 2014

This hotel is consistently clean and extremely comfortable with the most wonderful mattresses. Staff is courteous and helpful. They have a nice pool & jacuzzi which we always use and enjoy. This hotel is CLEAN CLEAN CLEAN. The only negative is that you need to bring or buy your own drinking water. The hotel provides coffee/tea/fresh fruits, but no Breakfast....

Review collected in partnership with Best Western
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Thank jeanettemtngirl
London
Reviewed 25 August 2014 via mobile

We stayed here for two nights on a trip along the Pacific Coast Highway. It's a bit of a drive to the beach but the rooms were clean, the staff were friendly and helpful and the family loved the pool and hot-tub. We didn't try the restaurant as the reviews were not good. We would happily visit again.

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Thank WDazza
england
Reviewed 25 August 2014

Very nice hotel on state street. $20 by taxi to go to seafront. Staff very helpful, nice room, very clean. Great to park outside room. Good facilities. Room was quite noisy with air conditioning system at night.

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2Thank Joanne L
Ghent, Belgium
Reviewed 22 August 2014

Having reservations at this hotel for a stopover only, I was pleasantly surprised by this venue. The rooms are spacious, with good beds and a large bathroom and excellent, fast wifi. Rooms are built around a large pool area, and all rooms have balconies that are excellent chill out places at night. The complimentary bottles of water are a nice...

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1Thank Gwen F
Irvine, California
Reviewed 20 August 2014

I needed a pet friendly hotel with 2 queen beds in Santa Barbara. My choices were pretty limited, and I was a bit nervous about this one. It turned out to be a great choice. The staff was enthusiastic and helpful. The rooms were spacious and clean. Free bottled water, coffee, fruit, cookie and wifi. The room looked out over...

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Helpful?
Thank ITArsg
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear ITArsg, thank you for taking the time to leave your comments about our staff, amenities and hotel. It sounds like we are a great fit for your travel requirements!! We look forward to welcoming you back as our guest sooner than later. Best, Chivaun.

London, United Kingdom
Reviewed 19 August 2014

Stayed in a King Deluxe, that basically had a couple of sofa's in it and overlooked one of the pools. Only stayed one night, but stay was good. Customer service was excellent, they even cleaned our car windscreens in the morning. Service was great. Hotel was a bit dated. Plenty of facilities around (shopping etc.) Laundry room was available, which...

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1Thank BuffyKT
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear BuffyKT, thank you for choosing to stay with us while during your stop in Santa Barbara. I hope you had a chance to enjoy many of the exciting area attractions. Thank you so much for your feedback regarding our staff, services and accommodations. It is only with honest feedback from our guests can we properly address your comments. Kind...

London, United Kingdom
Reviewed 19 August 2014

We stayed for one night on trip from San Fran to San Diego. Excellent service with some nice touches eg free tea and coffee, fruit etc. Good rooms. Good pool area. Restaurant attached was good for breakfast. Would recommend for families and couples.

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Thank David F
London, United Kingdom
Reviewed 18 August 2014

Driving into the Peppertree Inn we were a little disappointed and did not expect too much. However, on check in the staff were very nice and once we went to our rooms we were pleasantly surprised as they were spacious and had everything we needed. Also, they were very clean.The doors opened onto a lovely outdoor area with a good...

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Thank Linda B
Reviewed 13 August 2014

Was not expecting much from a Best Western, even though it had 'Plus' added. However, what a pleasant surprise this charming motel is...from the friendly service to the overall ambience. They really try and make everything as comfortable and convenient as possible, and we were very happy here. Across the street is a shopping area, and definitely try Backyard Bowls...

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Helpful?
Thank bettinablue
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Bettinablue, you have mentioned two of our favorite words “comfortable” and convenient”, both describing some of our best features. I am so pleased to hear that our hotel offered up such a nice surprise and certainly hope that you will stay with us again during your next visit to Santa Barbara. Thank you for your kind comments.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Region: United States > California > Santa Barbara
Price Range: $211 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
3 questions
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Durham
5 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A lot of the rooms face the pool, which can be noisy.”
 of 5 bubbles WanderingEarthling, 30 Dec 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, 21 Nov 2016 | Read review
“The back is probably quieter. Street noise was loud until around 11.”
 of 5 bubbles dinkydog99, 11 Nov 2016 | Read review
“Spoilt for choice”
 of 5 bubbles kaztay2014, 5 Nov 2016 | Read review
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