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BEST WESTERN PLUS Pepper Tree Inn

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1,121 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Pepper Tree Inn
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Showing 930: English reviews
London, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2014

Stayed in a King Deluxe, that basically had a couple of sofa's in it and overlooked one of the pools. Only stayed one night, but stay was good. Customer service was excellent, they even cleaned our car windscreens in the morning. Service was great. Hotel was a bit dated. Plenty of facilities around (shopping etc.) Laundry room was available, which... More 

Helpful?
1 Thank BuffyKT
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear BuffyKT, thank you for choosing to stay with us while during your stop in Santa Barbara. I hope you had a chance to enjoy many of the exciting area attractions. Thank you so much for your feedback regarding our staff, services and accommodations. It is only with honest feedback from our guests can we properly address your comments. Kind... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2014 via mobile

We stayed for one night on trip from San Fran to San Diego. Excellent service with some nice touches eg free tea and coffee, fruit etc. Good rooms. Good pool area. Restaurant attached was good for breakfast. Would recommend for families and couples.

Helpful?
Thank David F
London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 August 2014

Driving into the Peppertree Inn we were a little disappointed and did not expect too much. However, on check in the staff were very nice and once we went to our rooms we were pleasantly surprised as they were spacious and had everything we needed. Also, they were very clean.The doors opened onto a lovely outdoor area with a good... More 

Helpful?
Thank Linda B
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 August 2014

Was not expecting much from a Best Western, even though it had 'Plus' added. However, what a pleasant surprise this charming motel is...from the friendly service to the overall ambience. They really try and make everything as comfortable and convenient as possible, and we were very happy here. Across the street is a shopping area, and definitely try Backyard Bowls... More 

Helpful?
Thank bettinablue
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Bettinablue, you have mentioned two of our favorite words “comfortable” and convenient”, both describing some of our best features. I am so pleased to hear that our hotel offered up such a nice surprise and certainly hope that you will stay with us again during your next visit to Santa Barbara. Thank you for your kind comments. More 

Brantford, Ontario, Canada
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 August 2014

While my husband thought the rooms were a bit outdated, I enjoyed the décor and found the rooms to be very clean. Our room had a patio that led out to the pool and hot-tub, which was lovely. This hotel has quick access to the highway and shopping and restaurants are nearby. It is about a ten minute drive from... More 

Helpful?
Thank travellinteacher
Durban, South Africa
Level Contributor
184 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 12 August 2014

The Pepper Tree Inn is what is advertised, a comfortable and clean place to sleep in an area where the price of hotels reflects the college/beach/upscale tendencies of the area. Check in was super easy and the hotel staff were quite nice and helpful. They directed me to a parking area near the pier for dinner, which I really appreciated.... More 

Helpful?
1 Thank Shawn D
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Shawn D, sounds like you had a wonderful experience during your visit to Santa Barbara. It is so nice to read all of your lovely comments about our hotel. Our entire staff strives for each guest to experience clean, safe and comfortable accommodations. I will make sure that the staff is aware of your appreciation of all aspects of the... More 

Sacramento, California
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 August 2014 via mobile

As far as hotels/motels go, this place is nice - just overpriced, in my opinion, hence the 3 stars instead of 4. Our room was clean and comfortable. The hotel is located within walking distance of a shopping complex - complete with a Starbucks and Williams Sonoma. I would recommend this hotel to family or friends visiting Santa Barbara.

Helpful?
Thank freedom212121
Los Angeles
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 August 2014

My family stayed overnight at this hotel. It is very presentable and clean. I appreciated the little touches like free bottled water, fruit and cookies. The room also had hotel robes in the closet. All of these unexpected niceties made this visit pleasant. The decor as well as its location across from a mall translated into a very nice stop-over... More 

Helpful?
Thank MondayAlready
Norwich, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2014

The room itself was fine without being anything special; clean, decent size with everything you'd expect. The service at the front desk was great, we were shown where everything in Santa Barbara was and how to get to it. We were also checked in early (12:30pm) after driving quite a long way which was nice. The hotel has good amenities... More 

Helpful?
1 Thank Alexjallen1986
Winchester, United Kingdom
Level Contributor
105 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 9 August 2014

This was the first stopover on our 15 day California road trip. The reception and check in was easy, fast and efficient and we were soon in our room after a long trip. The room had a small balcony overlooking the pool and was an ideal place to sit and chill. The provision of bottled water, fruit and sweets was... More 

Helpful?
Thank Adrian H
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Adrian H, I am so pleased to read your comments about all of the amenities you enjoyed during your stay. Thank you for taking the time to let us know what you liked, sounds as though we provided everything you needed and much more. I do hope you enjoyed your extended travels throughout California, but secretly hope that Santa Barbara... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Region: United States > California > Santa Barbara
Price Range: $216 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
2 questions
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Durham
3 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, 21 Nov 2016 | Read review
“The back is probably quieter. Street noise was loud until around 11.”
 of 5 bubbles dinkydog99, 11 Nov 2016 | Read review
“Spoilt for choice”
 of 5 bubbles kaztay2014, 5 Nov 2016 | Read review
“choose a pool view”
 of 5 bubbles juliegX6104UV, 3 Nov 2016 | Read review
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