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BEST WESTERN PLUS Pepper Tree Inn

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BEST WESTERN PLUS Pepper Tree Inn
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1,142 Reviews from our TripAdvisor Community

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Showing 946: English reviews
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East Bay, USA
Reviewed 2 weeks ago

First I must say that the staff was outstanding and the bed was very comfortable. Having said that... my room smelled like cigarettes when the heater came on and, even worse, the toilet in our bathroom is impossibly small: I couldn't sit without some serious adjustments to my anatomy. Don't believe me? Check out the photo -- that's a single,...

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1Thank craig993
HOTEL’S FAVOURITE REVIEW
Reviewed 9 October 2016

Our car broke down on our way to Pismo Beach, and was towed back to Santa Barbara. Our tow truck driver made sure we had a place to stay and drove us there! Not only did they have a room for us, Derrick took pity on us and gave us a bottle of champagne! (It was our honeymoon!) The next...

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Helpful?
Thank Elise H
About Hotel's Favourite Review
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Elise H, You will forever have quite the story to tell about your honeymoon. I'm so sorry to read about your car issues. I am glad that the driver brought you to us and that Derrick was your contact here at the hotel. Derrick is a wonderful addition to our dedicated staff. I would like to invite you to come...

Orange, United States
Reviewed 2 weeks ago

If you ever have the opportunity to come to Santa Barbara, enhance your trip and stay at the Best Western Pepper Tree Inn! Great amenities including the best beds, great rooms, wonderful outside pool area with jacuzzi and tables and chairs and a great bunch of people running the place! You can't go wrong!

Review collected in partnership with Best Western
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Thank Dennis W
Christchurch, New Zealand
Reviewed 3 weeks ago via mobile

Stayed for one night. Room and bathroom were adequate and clean. Had a ground floor room that opened up to the outdoor fire pit which was nice to sit next to on a cold night. Used the laundry facilities which were handy. Handy location being located on main road opposite a shopping area.

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Thank keentraveller79
Woodland, Ca
Reviewed 5 weeks ago

Three generations ages 14 to 70 arrived midst torrential rain & hurricane force wind. The Pepper Tree location afforded easy access to both restaurants and shopping. Jarrod & Corrine's suggestions for easily accessible restaurants and weather appropriate activities were greatly appreciated. From housekeeping to management, the staff exceeded our every expectation. We all agreed to return again for a fair...

Review collected in partnership with Best Western
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2Thank lynnhc2017
Sisters, Oregon
Reviewed 19 February 2017

We love this hotel. We visit Santa Barbara multiple times a year, and this has become the only hotel we stay in. If you are coming for the beach, or even specifically for downtown, this is not the closest for those activities, but is is easy to get anywhere from this location.

Review collected in partnership with Best Western
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2Thank mfranfam
Huntington Beach, California
Reviewed 15 February 2017

The room was with a king bed, microwave, refrigerator, wireless and fruit for snacks. They seemed to add a lot of little extras, hair dryer, robe etc. The room was a first floor next to the pool,spa and fire pit. So it was nice to hop out and go for a swim and soak. We took our bikes out to...

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1Thank kimcsmiles
Derby, United Kingdom
Reviewed 8 February 2017 via mobile

Stayed here one night whilst on our way down the PCH. Staff were very helpful the night we arrived, with a map and useful information of where to eat. Rooms were slightly dated, but only stayed one night so it didn't bother us. We were also right outside the jacuzzi so great location. Maybe more efficient if there were more...

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Thank LLC11
Bedford, United Kingdom
Reviewed 29 January 2017 via mobile

After a long drive, you kinda want as little fuss as possible while checking in. That's exactly what we got! No problems, very friendly staff, you can park pretty much right near your hotel room and the room itself was clean with a comfortable bed. It's a no frills, Spanish inspired type place with a little courtyard, hot tub and...

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Thank Suzy C
Los Angeles, California
Reviewed 28 January 2017

We have stayed at this Best Wester on two different visits to watch Water Polo at UCSB Tournaments. We didn't spend much time there but the hot coffee and tea in the lobby were great on a cold wet night. The fresh fruit in the room was also a welcomed surprise. It is easy to get into Santa Barbara or...

Review collected in partnership with Best Western
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Thank Linda R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State St, Santa Barbara, CA 93105-3112
Region: United States > California > Santa Barbara
Price Range: $209 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, getaroom.com and Priceline so you can book your BEST WESTERN PLUS Pepper Tree Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
4 questions
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Durham
7 months ago
Michigan
1 month ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a room with a normal sized toilet!”
  • The toilet was built for pre-teens and rented to adults at full price....
 of 5 bubbles craig993, 9 Mar 2017 | Read review
“I liked being near the pool on the ground floor”
 of 5 bubbles kimcsmiles, 14 Feb 2017 | Read review
“A lot of the rooms face the pool, which can be noisy.”
 of 5 bubbles WanderingEarthling, 30 Dec 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
 of 5 bubbles 333derekf, 30 Nov 2016 | Read review
“Do NOT stay here.”
 of 5 bubbles 987ericas, 21 Nov 2016 | Read review
5 of 5