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Embassy Suites by Hilton Santa Ana Orange County Airport

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948 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Santa Ana Orange County Airport
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Showing 930: English reviews
LP
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016 via mobile

Very pleasant stay thus far. Living room still on the dark side so not sure my room has been remodeled yet. The room is clean the maid service is fantastic she never misses a thing. The whole hotel staff very pleasant and accomodating The perfect stay to put me into diamond status. Thanks to John at the front desk for... More 

Helpful?
Thank kpdavid
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dear Sr Manager, So glad you are enjoying your stay. I will share your thanks to John, he is special. And congrats on your Diamond status! Thank you for your loyal patronage. More 

Clearwater, United States
1 review
Reviewed 17 May 2016

At any time I walked by a staff member they were courteous in a very natural, unpretentious way. Rooms are large but bathrooms are very small. Hotel is in the midst of a refresh, but I am uncertain of the magnitude of the activities. Now they charge for parking which is frustrating.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank William M
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dear William, So glad you are finding the staff to be upbeat, genuine and helpful. Our renovation in the rooms includes: all surfaces (carpet a year ago), all new furniture (sofa & comfort chair we done a year ago), drapes, art, lighting, lots of electrical plugs and we are upgrading WiFi. Will be done the end of September. More 

Joliette, Canada
1 review
Reviewed 17 May 2016 via mobile

One of the best hotels I've stayed at as a business traveler. The room was just renovated. I love the bed, new decor, cook to order breakfast and social hr with drinks. They also have dinner specials. I had a full rack of ribs and side for $20. Im picky about bbq and ribs. Thumbs up

Helpful?
Thank Miss T
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dear Miss T, You made my day! The dinner specials are pretty new -- about 6 weeks and the Chef and our Cooks are hitting a home run Monday - Friday. We have lots of guests like you during the week and the variety and creativity has been fantastic. I love all of them, the portions are generous, ingredients so... More 

1 review
Reviewed 16 May 2016

NO HEATING/AC controls in ROOMS! Main building won't turn heat on until outside temp reaches 55 degrees. It must reach 70 for A/C to go on. Signs in rooms say between 55-70 degrees they just pump in neutral air. Spent night in 60.8 degrees! Why? It didn't reach 55 degrees....the point they turn on a/c. This is not a joke... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank garyleeb2016
Chicago
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 May 2016

I stayed here for 4 nights while on a recent business trip and hope I get a chance to stay again. My room was very spacious, clean, and nicely decorated. The breakfast was absolutely wonderful, and the evening happy hour in the lobby was also very nice. I used the fitness center every day which had very nice new Precor... More 

Helpful?
Thank MDDChicago
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dear MDDChicago, Thank you for spreading the word and noticing my team's efforts. We try to hire warm, happy people who like to help our guests have the best stay possible and then do all we can to set them up for success. Our reviews and service scores all point to it working consistently and we are having fun going... More 

Santa Anna, United States
1 review
Reviewed 7 May 2016

Very disappointed in the quality of this hotel, especially the room quality. Room was not pleasant. Could not control room temperature. Light switch did not work in bedroom. Could not turn off exhaust fan in bathroom. Bathroom was too small. Front room was too dark.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Amitava S
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Amitava, I'm sorry you didn't like the room. We are in the process of renovating our rooms with all new lighting, new design, furniture, etc. so the future is bright. As for the light switch not working we always focus on keeping our rooms very clean and in good working order so we will check the log regarding any requests... More 

Palm Springs, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 May 2016

Great hotel, very nice evening reception with good alcohol, and GREAT breakfast in the morning. Rooms really are nice suites. Just love staying at this brand. the staff was also very professional and kind. the hotel is pleasant, historic. I would definitely stay here again if I am in town.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank P K
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

PK, Thanks for staying with us and we are so pleased you enjoyed your room, evening reception, breakfast and most importantly our staff's service. More 

Santa Clarita, United States
2 reviews
Reviewed 3 May 2016

Glad to be a GOLD Hilton honors member. Check-in was quick&easy. The strawberries up-grade was a big hit with us!!! I wish we could have a later check out,but overall it was a great experience for us. The breakfast buffet was filled with healthy choices Love the indoor pool&amenities. Nice variety of drinks at the open bar. I would book... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dayvena M
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dayvena, So happy you had a great stay and the various amenities were well done. Thanks for the feedback and choosing us. We look forward to your next visit. More 

South Holland, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2016

The atrium was beautiful with lush green plants, Koi fish and painted turtle swimming in the pond. The staff was friendly and helpful. We were there for a family Wedding in the area. I chose the hotel I love Embassy Suites for the room size and full breakfest. The rest of our group was impressed with my choice. At breakfast... More 

Helpful?
Thank Julie721
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Julie721, So happy you and your family loved our hotel and staff. More 

Richmond, VA, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2016

I spent three nights at this hotel and loved every moment. The hotel is in the middle of a remodel but you would never know it because the rooms involved are sectioned off and none of the rest of the hotel is effected. The beds are incredibly comfortable and loaded with pillows that have varying degrees of firmness. The complementary... More 

Helpful?
Thank James P
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

James P, Thank you for the feedback. So happy we exceeded your expectations. I will work with the chef and wings are in my future today. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Set just two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour BusinessLink™ business center.Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions.*Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $15.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: $139 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Priceline, Expedia, Orbitz, Hotels.com, Travelocity, Booking.com and Cancelon so you can book your Embassy Suites by Hilton Santa Ana Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the double queen suite with the hideaway sofa.”
 of 5 bubbles SewsforPureJoy, 16 Nov 2016 | Read review
“Rooms on the north side were quieter.”
 of 5 bubbles christy9476, 10 Nov 2016 | Read review
“All rooms at the center area is good. try to pick high level for nice view”
 of 5 bubbles hamidk427, 1 Nov 2016 | Read review
“Try to stay as far away from the elevators as possible.”
 of 5 bubbles mike-in-bako, 11 Sep 2016 | Read review
“Try to stay away from rooms that border the freeway or Dyer.”
 of 5 bubbles azboiler, 25 Jul 2016 | Read review
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