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DoubleTree Club by Hilton Orange County Airport

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DoubleTree Club by Hilton Orange County Airport
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833 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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Culver City, United States
Reviewed 2 days ago NEW

It's amazing the difference a few blocks can make. This hotel is a stones throw from another Double Tree and yet the service is from a different planet. The staff does not understand the idea of warmth, comfort or customer appreciation. They seem to have a very lax attitude toward making sure your stay is enjoyable. It should be a...

Review collected in partnership with DoubleTree by Hilton
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Thank michaelrK7449WA
Tustin, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This Hotel has truly "old school" service. The rooms were comfortable and the rate was extremely reasonable for the area. I look forward to coming back and trying out other amenities. Wendy at the front desk went above and beyond always thanking me for letting her help me. The room was comfortable and clean, it reminded me of the old...

Review collected in partnership with DoubleTree by Hilton
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Thank realCalifornia
About Hotel's Favourite Review
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. Thank you so much for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you thoroughly enjoyed your stay. It is always a pleasure to hear that Wenddy provided excellent...

Yucca Valley, California
Reviewed 3 days ago NEW

We had an excellent experience. Great service, and comfortable rooms. Room was clean was a beautiful view of lake. The scenery inspired us to take walks several times during our two night stay. Breakfast was very good, better on the weekend than weekday.

Review collected in partnership with DoubleTree by Hilton
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Thank T185IAbrianf
Castle Rock, United States
Reviewed 6 days ago NEW

This hotel is outdated, and not as comfortable as other options in the area. The beds are old, there are not enough outlets conveniently located for charging devices, and there was mold under the fixtures in the bathroom. I work in the area often, and I recommend staying at other Hilton properties in this area. There are several which have...

Review collected in partnership with DoubleTree by Hilton
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Thank Kristy L
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for your feedback about your recent stay at the Doubletree Club Hotel Orange County Airport, CA. Please accept our sincerest apologies for any aggravation or inconvenience experienced during your visit. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will pass along the points you have outlined to avoid...

Los Angeles, California
Reviewed 1 week ago

Longtime Diamond Member here. I stayed here for a couple of nights on a Fri and Sat for business. The location of this hotel is not easy to get to unless you are using GPS. Parking is also a little cramped and cost $11 a night. I was fortunate enough to get a corner room next to a street. To...

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Helpful?
Thank BJBrew
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. Thank you so much for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you thoroughly enjoyed your stay. Your message has been shared with the entire team and the...

Newport Beach, California
Reviewed 1 week ago

The service at the Hotel is quite exceptional from the front desk to the bar. The rooms do need some updating and the breakfast is about a 7 out of 10. The bed is extremely comfortable! Again, the service that we have had from the staff has been remarkable.

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Helpful?
Thank tomcarterprod2016
los angeles, ca
Reviewed 2 weeks ago

I've always enjoyed this hotel. The price is acceptable and valet parking isn't pricey. The amenities are superb. There are restaurants in walking distance and other local attractions. Freeway close and near the airport.

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Thank kay546
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport. Thank you so much for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you thoroughly enjoyed your stay. Your message has been shared with the entire team and the...

Rancho Mirage, CA
Reviewed 2 weeks ago via mobile

Excellent efficient shuttle service to John Wayne airport, very welcoming front desk staff. Restaurant basically a bar food experience. Rooms need redo. Just tired, especially sagging bed and pillows used too many times. Clean. AC the old in wall unit that cycles on and off, either too hot or too cold. OK for overnight.

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Helpful?
Thank Keffco
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for your feedback about your recent stay at the Doubletree Club Hotel Orange County Airport, CA. Please accept our sincerest apologies for any inconvenience experienced during your visit. Comments from our guests enable us to continually improve and exceed those standards. Please be confident that we will follow-up on the points you have outlined to avoid recurrence. The...

D.C., United States
Reviewed 2 weeks ago

Hotel was in fair location and provided and average staff, could of been much better, staff was not as great as at other Doubltree hotels that I have stayed in. Staff needs more training on how to handle problems, cookie was a couple of days old and hard had to throw it away

Review collected in partnership with DoubleTree by Hilton
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Thank 841mannyz
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for taking time to write us. I would like to apologize that our services fell short of your expectation. Comments such as yours are great tools for us as we use that for re-training our team to ensure each guest has a great time whilst staying with us. The issues you mention have been brought to the attention...

Palm Springs, California
Reviewed 2 weeks ago

Always nice to stay and feel right at home. We went to visit a family member for the night and went to a nearby amusement park. The hotel was perfect for a overnight stay. Even though we only live one hour and half away.

Review collected in partnership with DoubleTree by Hilton
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Thank yajahirac2016
DTCManagement, Front Office Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Thank you for reaching out to us in regards to your stay at the Doubletree Club Hilton Orange County Airport and for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you thoroughly enjoyed your stay. Your message has been shared with the entire team and the respective departments have...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree Club by Hilton Hotel Orange County Airport is a beautiful lakeside property located on the border of Santa Ana, Irvine, and Costa Mesa. This Santa Ana hotel is conveniently located near Orange County's corporate business centers, including First American, IBM and Sears. Enjoy proximity to nearby CA attractions including Newport Beach, Angel Stadium, South Coast Plaza and Disneyland. ... more   less 

Additional Information about DoubleTree Club by Hilton Orange County Airport

Address: 7 Hutton Centre Dr, Santa Ana, CA 92707-5794
Region: United States > California > Orange County > Santa Ana
Price Range: $141 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Club by Hilton Orange County Airport 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your DoubleTree Club by Hilton Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Club By Hilton Orange County Airport Hotel Santa Ana
Doubletree Santa Ana
Doubletree Orange County Airport
DoubleTree Club By Hilton Orange County Airport Santa Ana, CA
Hotel Style:
#4 Business Hotel in Santa Ana
#4 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Club by Hilton Orange County Airport staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree Club by Hilton Orange County Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the second floor especially room 235. Loud noises and next to the door that leads to the pool bangs so loud.”
  • UPGRADE OR EXTRA $25 NOT WORTH THE VIEW. TOO BASIC & BETTER OFF SAVING MONEY FOR THE PARKING SPO
 of 5 bubbles X1510PWjennifere, 22 Feb 2017 | Read review
“I stayed on the 6th floor not facing the lake and didn't have any issues.”
 of 5 bubbles pilgrim-tabibito, 13 Feb 2017 | Read review
“Ask for high floor facing the lake”
 of 5 bubbles TJanzen, 11 Feb 2017 | Read review
“even #s in back, odd #s in front. Back quieter than front, higher room #, closer to freeway. The 4th & 5th floors are "Hilton Honors".”
 of 5 bubbles momcat117, 1 Feb 2017 | Read review
“Top floor means no one is above you! TWO elevators. The West wing has a longer hallway than the East wing.”
 of 5 bubbles DnL_Adventures, 8 Jan 2017 | Read review
5 of 5