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Country Inn and Suites - John Wayne Airport

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Country Inn and Suites - John Wayne Airport
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304 Reviews from our TripAdvisor Community

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Showing 291: English reviews
phoenix
Reviewed 30 May 2012

I can't even count how many times I've stayed here. I really love this hotel. This was the first time I've ever stayed here on a long weekend, WOW was this crowded! The rooms are very large, the breakfast....well what can I say but GREAT!!! The staff is always wonderful. The only thing I can say bad about this hotel...

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Thank PhoenixBlessing
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for commenting about your stay at the Quality Suites John Wayne Airport. We are happy to see that all of our amenities and services have met your needs. Also, we would like to thank you for being a repeat guest at our hotel. Once again, thank you for commenting about your stay and we hope to see you...

Benson, AZ
Reviewed 23 May 2012

Pretty grounds - like a botanical garden. Exceptionally good breakfast.

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Thank bensonarizona
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking time out of your to write a review of the Quality Suites John Wayne Airport. We are pleased to see that you enjoyed property grounds and our full cook to order breakfast. We would like to thank you for writing a review of your stay and we hope that we see you in the future.

Florida
Reviewed 11 May 2012

I have stayed at a couple other, nice hotels near SNA (John Wayne Airport), however, last week I stayed at Quality Suites. OMG, am I ever glad I did. This is one of the nicest Choice Hotels properties I have ever stayed at. In fact, much more expensive, well-known hotel chains could not compare with the suite I had. As...

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2Thank Castleblanca
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking time out of your busy day to write a comment about your stay at the Quality Suites John Wayne Airport. We are delighted to see that our staff and amenities at our property met all your needs. Once again, thank you for taking time to comment about your stay and we hope to see you soon.

earlybird22
Reviewed 6 May 2012

Big rooms, lots of space for kids! A great courtyard area. Didn't get to enjoy pool but looks nice! Reception was efficient and friendly. The airport shuttle was on time and the driver loaded all of our bags (there were lots!). The included breakfast was WAY above average -- food to order!

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1Thank earlybird22
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking time to write a review about your stay at Quality Suites John Wayne Airport. We are delighted to see that you enjoyed all the services that the hotel had to offer during your stay. Once again, thank you for taking time to comment about your stay and we hope to see you in the near future.

New York
Reviewed 29 April 2012

I choose this location based on cost first and the distance to my training center second, but was pleasantly surprised by the hotel, staff, and boarding. During your stay, you are given a breakfast voucher for everyday at the hotel and between 5:30p - 7:00p two free drinks in the lounge. If you are at this hotel for business, then...

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1Thank kymm530
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you taking time to write a review of the Quality Suites John Wayne Airport. We are pleased to see that you enjoyed your stay and the all of our amenities met your needs. Once again, thank you for taking time to write a review of your stay and we hope to see you in the future.

carlsbad
Reviewed 29 April 2012

My purpose for staying at this hotel was to utilize the shuttle and parking for an early flight (8am). I asked for the shuttle the night before and was told it would be available. I asked again for the shuttle 30 minutes before i needed it, once more I was reassured it would be available. 10 minutes after the hour...

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Thank chris y
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for commenting about your stay at the Quality Suites John Wayne Airport. I am truly sorry that we were not able to provide the service need for your shuttle. Both of our shuttles were scheduled for a 7:30am shuttle and we anticipated that they would be on time for your shuttle service at 8am. I do apologize that...

atlanta
Reviewed 12 April 2012

as others stated....not upscale or pretentious...just good ol fashion hotel room...maid service could have been better, especially since we tip cause we feel bad for them....breakfast was great with usual fare...only apples/oranges tho for fruit....line for hot items sometimes get long tho...suggestion would be to place some/all of the hot items like sausages/bacon/pancakes in a buffet line....that way customers would...

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Thank yehaw_cowboy
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking time to comment about your stay. We are happy to hear that you were satisfied with your stay and we met your expectations. Again, thank you for taking time to comment about your stay and we hope to see you soon.

Idaho
Reviewed 20 March 2012

I love the clean rooms - double queens with a separate living room that contains a sleeper sofa. The staff was very friendly and efficient. They have a printer and desktop available. A small convenient store on location. Cooked to order breakfast which is fast and tasty. Coffee is always available throughout the day. Complimentary Wall Street Journal . Many...

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1Thank Kenyamite K
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank for taking time to comment about your stay at the Quality Suites John Wayne Airport. We are delighted to see that you enjoyed your stay. We are, also, happy to see that you enjoyed all of our amenities that we offer. Once again, thank you for taking time to comment about your stay and we hope to see you...

Reviewed 12 March 2012

Good food. The pools very cold though. We asked at the front desk and they won't raise the temperature. It seems odd to advertise a heated pool but not raise it above 70 degrees.

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Thank DTABQ
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank for taking time to write a review of your stay. I do apologize for any inconvenience the pool temperature may have caused, but the pool is heated at 75 degrees and spa 100 degrees. Once again I do apologize for any inconvenience this may have caused.

Arlington, WA
Reviewed 9 March 2012

Been trying for two days now to make a reservation, first online it wouldnt take so we called, they said their computer was down *which explained the troubles we had* but they took our name and phone number and said as soon as it was up they would call. No call came in so yesterday attempted again, and got the...

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Thank luvsroadtrips
managerSantaAna, General Manager at Country Inn and Suites - John Wayne Airport, responded to this review

Thank you for taking time to comment about your experience with the Quality Suites John Wayne Airport. We do apologize for any inconvenience that you experienced when trying to make a reservation at our hotel. During the time you were trying to make a reservation we were in the process of changing and upgrading our property management system, which caused...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The CW Suites hotel is an atrium-style, 177 all-suite hotel. Hotel offers a courtesy shuttle to John Wayne Orange County Airport, free wireless Internet access and on-site fitness center. ... more   less 

Additional Information about Country Inn and Suites - John Wayne Airport

Address: 2701 Hotel Ter, Santa Ana, CA 92705-5603 (Formerly Quality Suites John Wayne Airport)
Region: United States > California > Orange County > Santa Ana
Price Range: $141 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn and Suites - John Wayne Airport 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Santa Ana
Country Inn And Suites - John Wayne Airport Santa Ana, Orange County, CA
Hotel Style:
#2 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn and Suites - John Wayne Airport staff and other travellers.
5 questions
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San Jose, California
Bloomington, Indiana

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Questions? Get answers from Country Inn and Suites - John Wayne Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If the sight of renovation bothers you ask for a room away from it. Freeway noise was not an issue”
 of 5 bubbles PatMellen, 20 Nov 2016 | Read review
“You may want to request a low floor and it may be possible to park close to your room.”
 of 5 bubbles wendy22allen, 29 Sep 2016 | Read review
“If you like a quite room ask the front desk - all managers are very friendly and care about their customers.”
 of 5 bubbles ninav877, 26 Sep 2016 | Read review
“A room with a balcony”
 of 5 bubbles JPMAN1, 4 Sep 2016 | Read review
“saw two rooms, both were poor quality.”
 of 5 bubbles chrisjc3712, 31 Jul 2016 | Read review
5 of 5