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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
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933 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
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Showing 922: English reviews
Prescott Valley, AZ, United States
Reviewed 3 April 2016

This is the best hotel stay I have had in over ten years. The staff were friendly and caring. The breakfast buffet was very good and great service from the staff. The underground parking was convenient and had good access.

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Helpful?
Thank Lowell S
Brenda A, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Lowell S, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We are happy to know that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. Thank you for taking time to complete a...

Philadelphia, Pennsylvania
Reviewed 31 March 2016

I stayed for 2 nights on the 2nd floor, above the ballroom. There was a wedding reception held below my room. The reception had very loud music which I didn't mind initially. However, DoubleTree let the party and music go on til well after midnight (past 1AM). The music was so loud that the floor was shaking. The DoubleTree staff...

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Helpful?
Thank Jason L
Brenda A, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Dear Jason L, We are extremely concerned to note your dissatisfaction due excessive noise and parking Thank you for taking your time to share your Feedback and bringing this matter to our attention. Your comments will help us improve service and provide you and all our guest memorable experience in the future. We apologize for the annoyance/inconvenience that this may...

Round Lake, United States
Reviewed 27 March 2016

The room was clean, but it always had a smell. Like a dank / old smell. The room was too old. You can clean something as much as you want but when it's that old it doesn't do much. The bathroom seemed old, and while it did have a shaving mirror(nice touch) it didn't have a vent fan. The lobby...

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Helpful?
Thank Jacob R
Brenda A, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

On behalf of DoubleTree Santa Ana, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality which is the general norm of our hotel. We are disappointed our hotel did not meet your expectations and genuinely regret the inconvenience caused to you because of this. Thank you for taking time to share your...

Orlando, Florida
Reviewed 27 March 2016

When staying in The Santa Ana area I prefer this Doubletree. It is not a lot of hassle to get in and out of plus across the street there's five or six restaurants that are all diverse. The rooftop pool is very small and really simple, but the rooms are extremely spacious. The area where the hotel is located is...

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Helpful?
1Thank Katanapilot
Brenda A, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Thank you for choosing DoubleTree Santa Ana for your recent stay. I was delighted to hear you had an enjoyable time at our hotel. To provide you the high standard of hospitality and satisfaction is our main priority. It was a pleasure to have you as our guest and look forward to welcoming you on a return visit to Santa...

Arizona
Reviewed 26 March 2016

We had a absolutely wonderful experience, the staff was very nice and helpful. Our suite was very clean and perfect for a family of three. Overall i would highly recomend you stay here, i know i will again for sure!

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Thank BetsyBolanos
Brenda A, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Thank you for visiting us at DoubleTree Santa Ana. We Love to hear feedback, and we are delighted to know we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at DoubleTree Santa Ana one you will remember forever. Therefore, your comments are very important to us. Thank you for your...

New York
Reviewed 26 March 2016

If you are on business in Orange County will recommend this hotel, the location is perfect and the staff very friendly, you have restaurants near by and several shopping areas, also I have to stay over the weekend and Disney park is just 15 minutes away! Again the location is the best and the staff is great!

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Thank Nicole S
Reviewed 26 March 2016 via mobile

The general manager and his team truly understands the definition of customer service - thank you for making my stay a memorable one!!!! The food was great the staff out of this world - I truly enjoyed my stay at the hotel but also in the area - I'll be back

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Thank Mariana T
Orange County, California
Reviewed 26 March 2016 via mobile

Very well located near the airport and shopping mall, excellent for business and leisure. The location and service of this hotel is the best you can have. From the shuttle driver to the airport to the front desk and restaurant staff everyone is always with a smile and ready to serve you. Thank you for all the attentions and will...

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Thank jackslim67
Taipei, Taiwan
Reviewed 26 March 2016

attractive location, very easy to get there from LAX, through Highway or CA-1 (if you are not rush) near lots of beaches of Orange County, south coast plaza nearby, have a convenient parking space, easy to Park! . very clean room and nice staff.

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Helpful?
Thank Tristan H
Brenda A, Front Office Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review

Thank you for choosing DoubleTree Santa Ana for your recent stay. We have read your review about the hotel and we greatly appreciate that you took the time to write them and share on TripAdvisor. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we...

Rhode Island
Reviewed 25 March 2016

Stayed at the Double Tree MacArthur Place the week of March 16th 2016. First, although in a metro area, it is a beautiful property 5 minutes from John Wayne airport. Nearby are restaurants, small markets, and best of all a Starbucks. The staff was great...happy, smiling, and truly helpful. There wasn't one staffer who didn't look me in the eye,...

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Helpful?
1Thank AJRKMR

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Address: 201 E Macarthur Blvd, Santa Ana, CA 92707-5776
Region: United States > California > Orange County > Santa Ana
Price Range: $138 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA
Hotel Style:
#3 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Santa Ana - Orange County Airport staff and other travellers.
5 questions
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Palm Desert, California
over a year ago
over a year ago
naples
over a year ago
melbourne

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Questions? Get answers from DoubleTree by Hilton Hotel Santa Ana - Orange County Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get them cookies fresh!!!”
 of 5 bubbles krystalmontes187, 27 Nov 2016 | Read review
“If you can get the two room suite by all means do.”
 of 5 bubbles akbda2, 26 Nov 2016 | Read review
“Ask for a room facing away from the highway.”
 of 5 bubbles SledMan, 13 Nov 2016 | Read review
“Higher floors - 6 & 7 are for Hilton Honor members”
 of 5 bubbles sittingduck1, 11 Oct 2016 | Read review
“I think all of the rooms will have a good view but we were on the south side which I enjoyed. Lots of accommodating businesses near by.”
 of 5 bubbles lilly172, 2 Aug 2016 | Read review
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