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La Quinta Inn & Suites Orange County - Santa Ana

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La Quinta Inn & Suites Orange County - Santa Ana
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502 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Orange County - Santa Ana
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Showing 491: English reviews
Peachtree City, Georgia
Reviewed 5 February 2017

Hotel clean and great location, but breakfast was very, very poor. went out for breakfast after second day.Staff was very nice and helpful and we love the location. We had many questions and every one at the front desk was more than helpful and very nice to talk with. Maybe the heavy rains and flooding they had the week before...

Review collected in partnership with La Quinta
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Helpful?
Thank Bill E
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for leaving a review of your stay with us. I am glad that our location and service was to your satisfaction. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer...

Rogersville, Tennessee
Reviewed 2 February 2017 via mobile

I'm not a big fan of out door access to the rooms for security reasons but it doesn't seem to be located in a bad spot. The door handle to my room is literally fixing to fall off and you have to hit the key a few times and get the handle in the right spot to open the door....

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Helpful?
Thank Darrin J
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciate your business and thank you for staying with us. Sincerely, LQ Customer Care

Vancouver, Canada
Reviewed 2 February 2017

La Quinta is a bit dated and it shows on the wall and hallway. The room's carpet has stains too. Overall, the price was reasonable, the location was great (right off hwy 55), the room was clean but had a musty smell throughout my 4-night stay. Hot breakfast was ok if you need a little something before heading out. Only...

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Helpful?
Thank Tina N
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your candid feedback. We are very sorry to hear that the hotel was not up to par in regards to updates. Please note that this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer...

Bullhead City, United States
Reviewed 24 January 2017

My stay at this hotel was nice and comfortable, staff was warm and welcoming. Check in and Check out process was easy which I was SO thankful for, literally hassle free. Breakfast was AWESOME, saved us money on all three days that we were there. Thank you La Quinta!

Review collected in partnership with La Quinta
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Thank alyssaq2017
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Dear Alyssa, Thanks for submitting a review of your recent stay at our Orange County – Santa Ana property. We are delighted to hear that our staff was accommodating during your stay, and provided a hassle free check-in and check-out. We are extremely glad you found our hotel to be a good value, and look forward to having you as...

california
Reviewed 18 January 2017

Good mid-price hotel. Great location. LaQuinta's friendly " no additional charge" pet policy is what brings us to this great hotel chain. Complementary breakfast with above average choices. Very friendly staff.

Review collected in partnership with La Quinta
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Thank sam088
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for taking the time to write your review. We appreciate your compliments regarding our great breakfast and location. We take pride in offering our guests and their pets top notch service! Sincerely, LQ Customer Care

Reviewed 7 January 2017

Hotel was clean and warm. Breakfast was very good with hot foods like eggs and sausage. Unfortunately the spa was not in service during our stay. The TV would only produce 25% of maximum sound so I had to use close captioning in order to get all of the dialogue. There is nothing wrong with my hearing. Staff was friendly...

Review collected in partnership with La Quinta
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Thank denniswN2424AZ
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your review. I apologize for TV volume issue you experienced during your stay. I will make it a point to go into the room and get this fixed as soon as possible. We look forward to welcoming you back soon!

San Jose, United States
Reviewed 1 January 2017

The toilet plumbing was weak and the toilet was clogged on Xmas morning. The water was spilled on the floor and I had to suck the water on the floor with a tower. I could not afford to wait for the hotel assistance because we needed to rush out for an appointment. The hotel is old and definitely needs upgrades

Review collected in partnership with La Quinta
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Thank Thanh P
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns regarding the plumbing issues have been passed on to our Maintenance and Management Teams. We do hope you give us another chance...

Bellingham, Washington
Reviewed 31 December 2016

Average in this case means "good", since there is no "good" rating. We stayed here in adjoining rooms with our adult daughter over Christmas and had good service from the staff while we watched the Christmas parade and so forth. The hotel seemed quite full but we didn't notice too much noise. We would recommend the hotel.

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Thank Kenpasha
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At LaQuinta Inn & Suites, we constantly strive to provide. Thank you for your wonderful feedback regarding your stay at LaQuinta Inn & Suites. We strive daily to ensure that all...

Reviewed 7 December 2016

Great place to stay overnight on trip to Orange County. Clean room, bead, and bathroom. Easy check in with helpful clerk who new the Santa Ana Coasta Mesa and Newport area. Good breakfast and breakfast area. Great location near South Coast Plaza. Will go back again.

Review collected in partnership with La Quinta
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Thank ronaldsX6795MN
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Dear Guest, Thank you for the wonderful review of your recent stay! We are extremely happy to hear that you had a smooth and quick check-in. Our location is something that we take great pride in, and it delights us that you appreciated the cleanliness of your room during your stay. Our housekeeping staff does a great job of keeping...

Tucson, Arizona
Reviewed 6 December 2016

Overall, a very nice hotel for the money. Very well kept and clean. My room faced the pool (quite nice) but behind my room was another that faced the parking lot. I'm pretty sure the wall between us was built prior to the invention insulation or sound-proofing. I could hear kids playing, screaming, crying, and later on, adults talking until...

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Helpful?
Thank Dave O
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Dear Dave, Feedback of your recent stay at our Orange County-Santa Ana property is very important to us. Rarely do we see a review where every amenity is mentioned and we are truly delighted to hear that we exceeded your expectations and you found our hotel to be a great value. It was disappointing, however, to hear that noise from...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Orange County - Santa Ana

Address: 2721 Hotel Ter, Santa Ana, CA 92705-5603
Region: United States > California > Orange County > Santa Ana
Price Range: $142 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County - Santa Ana 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
La Quinta Inn & Suites Orange County - Santa Ana CA
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Orange County - Santa Ana staff and other travellers.
7 questions
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Parsippany
7 months ago
over a year ago
Laguna Woods, California
over a year ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Orange County - Santa Ana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another La Quinta or wear earplugs and lower your expectations.”
teresamY2372AL, 7 Feb 2017 | Read review
“Rooms facing the pool are not blocked by walls”
219tinan, 1 Feb 2017 | Read review
“Always go for the 2nd or 3rd floor”
Kenpasha, 31 Dec 2016 | Read review
“stay at a motel 6 and save $50”
  • paint peeling off bathroom bathtub
273lances, 10 Oct 2016 | Read review
“Just don't stay here if you are not a gang member or other person conducting illegal activity.”
  • Large stain adjacent to disgusting sofa sleeper
  • Bathroom fan -- hanging from ceiling and nonfunctional
  • Ceiling bedroom area
michelemD9063LG, 2 Sep 2016 | Read review
5 of 5