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La Quinta Inn & Suites Orange County - Santa Ana

Expedia.comUSD 110*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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La Quinta Inn & Suites Orange County - Santa Ana
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507 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Orange County - Santa Ana
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Showing 496: English reviews
Beijing, China
Reviewed 3 April 2017

The hotel's location is very convenient, the room is big and comfortable, I likes the bed the most. Just the staff I encountered is not that experienced and results in inefficient service experiences.

Review collected in partnership with La Quinta
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Helpful?
Thank yunz598
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding our rooms and convenient location. However, we are extremely sorry if our staff did not meet your expectations. Your comments have been shared with management. We look forward to having you as a guest again soon.

Riverside County
Reviewed 2 April 2017 via mobile

We needed a place to rest after a birthday party in the area. The staff were friendly and helpful during our visit.The rooms need remodeling which they are in the process of doing but they failed to inform me of this when I reserved the room. The room was clean and has a microwave and small refrigerator. The swimming pool...

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Helpful?
Thank JRR132
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thanks for feedback of your recent stay. We are glad to hear that you had a good stay at our hotel. We look forward to having you as a guest in the future. LQ Customer Care

Rochester, United States
Reviewed 29 March 2017

Very poorly run property too bad as the area has some nice competition. Room service was not responsive, room was left 3 out of 4 days not cleaned. The 3rd floor was under construction thus not available for use. My car was damaged in parking lot as I saw the contractor trying to get his trailer with materials so he...

Review collected in partnership with La Quinta
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Helpful?
Thank billlK4701HM
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We always try our very best to accommodate all of our guests preferences and we are very sorry that we were unable to do so on your visit.

Gig Harbor, Washington
Reviewed 23 March 2017

Found parking somewhat difficult when I arrived. The Embassy Suites next door charges a minimum of $16 per night for parking, and I suspect a goodly number of their guests park here. My first room was blazing hot; the a/c unit was running full hot, and the TV didn't work. Reporting this to the front desk resulted in apologies and...

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Helpful?
Thank horizonbound
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Positive feedback of your recent stay is appreciated. We are delighted to hear that our staff was able to move you to a comfortable room and you had a great guest experience. We look forward to having you as a guest in the near future.

Surprise, Arizona
Reviewed 16 March 2017

using their stay and fly option we always stay here and leave our car rather than park at the airport. Hotel has a heated pool and great hot tub. several restaurants close by . has free shuttle service to the air port . very close to airport only 5 minutes

Review collected in partnership with La Quinta
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Helpful?
Thank jamesedwardf
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! We are so glad to hear that we were able to offer our services for your traveling needs. Looking forward to welcoming you back soon. Respectfully, LQ Customer Care

Reviewed 16 March 2017

People were real friendly. Bigger than most rooms in hotels. Breakfast was hot and good. Room had refrigerator and large screen tv. Set up like a suite with a couch and chair. Bathroom was nicely done but did need a caulk rehab. Hotel should be fantastic once they refurnish the rooms. Beautiful landscaping.

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Helpful?
Thank Pat C
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

It’s great to know that your stay with us at La Quinta Inn & Suites was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in serving our guests. We’re looking forward to having you again as our guests! Respectfully, LQ Customer...

San Diego, California
Reviewed 13 March 2017

Review collected in partnership with La Quinta
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Helpful?
Thank 864kurtd
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Palmdale, California
Reviewed 9 March 2017

Needs work; toilet leaked, room was very poorly lit, bed was a swayback with a poor selection of covers and the room had no sound insulation. No bathroom in the lobby and you need a card Key to get in the nearest one.

Review collected in partnership with La Quinta
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Helpful?
Thank Brenda A
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your review of our hotel. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management team to address and resolve the issues you noted....

PALM SPRINGS
Reviewed 9 March 2017

The room is ok but the bathroom is beyond standard .It is pathetic. They did remodel the room and area in the front but the bathroom never been touch. Cracked sinks, look really dirty, the toilet is really gross looking. I did not even want to use the shower either.

Review collected in partnership with La Quinta
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Helpful?
Thank UnMcDaniel
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered. Our guest expectation is very important to us and when we fall short we take it very serious and strive to correct the issues. Please accept a sincere apology from our team for the inconvenience caused to you. We would love to make things...

Costa Mesa, United States
Reviewed 4 March 2017

I love that the La Quinta Hotels are pet friendly so I don't have to worry about getting a pet hotel or someone to watch them while away. I'd rather just take them with me. The staff is friendly and great service Great variety for breakfast in the morning and decent hours you can actually make on time. Great location...

Review collected in partnership with La Quinta
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Helpful?
Thank robertdU5483SO
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Orange County - Santa Ana, responded to this review

Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us. We appreciate your business and welcome you and your four-legged family members at La Quinta!

102 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about La Quinta Inn & Suites Orange County - Santa Ana

Address: 2721 Hotel Ter, Santa Ana, CA 92705-5603
Region: United States > California > Orange County > Santa Ana
Price Range: $140 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County - Santa Ana 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
La Quinta Inn & Suites Orange County - Santa Ana CA
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Orange County - Santa Ana staff and other travellers.
7 questions
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Parsippany
8 months ago
over a year ago
Laguna Woods, California
over a year ago
Las Vegas, Nevada
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Orange County - Santa Ana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another La Quinta or wear earplugs and lower your expectations.”
teresamY2372AL, 7 Feb 2017 | Read review
“Rooms facing the pool are not blocked by walls”
219tinan, 1 Feb 2017 | Read review
“Always go for the 2nd or 3rd floor”
Kenpasha, 31 Dec 2016 | Read review
“stay at a motel 6 and save $50”
  • paint peeling off bathroom bathtub
273lances, 10 Oct 2016 | Read review
“Just don't stay here if you are not a gang member or other person conducting illegal activity.”
  • Large stain adjacent to disgusting sofa sleeper
  • Bathroom fan -- hanging from ceiling and nonfunctional
  • Ceiling bedroom area
michelemD9063LG, 2 Sep 2016 | Read review
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Prices are for 1 room, 2 adults
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