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Courtyard Santa Ana Orange County

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236 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Santa Ana Orange County
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Showing 225: English reviews
Shanghai, China
Reviewed 12 November 2015

As a Marriort elite member, I always hold high expectation towards the group hotels, because in my former experience, Marriortt group hotels are always better than other hotel groups in terms of facilities and services. However, by staying this courtyard hotel, I may change my perception towards the group hotels. The swimming pool could never be used, the water seems...

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2Thank Leon S
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Leon S, We would like to thank you for staying with us and for taking the time to provide us with feedback on your experience. Your comments are valuable to us as they will help us to improve and ensure we meet our guests' expectations. Please accept our apologies as it sounds like we have fell short of your expectations...

Hesperia, California
Reviewed 11 November 2015 via mobile

I stayed here for a business trip. The service was great, they have a bistro down stairs (not a huge selection of food but does the trick). The room was amazing and clean. The hotel is located near major shopping centers and the airport as well.

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Thank Summer O
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Thank you for choosing to stay with us and for taking the time to send us feedback. Your comments are valuable to us and will be shared with all of our staff to ensure we continue to provide our guest s with great service. We hope you to be your hotel choice the next time you visit Orange County.

Dallas, Georgia
Reviewed 31 October 2015 via mobile

Very normal courtyard new property. You do have to pay to park so I probably won't stay there again, but the hotel itself was clean and nice. Everyone was quite pleasant and helpful and it looked pretty much like any other courtyard property that's fairly new. It did have a very nice gym, which was great. I used it 3...

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Thank DallasJeffA
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

DallasJeffA, Thank you for choosing to stay with us and for taking the time to send us feedback on your experience. We understand it can be an inconvenience to have additional costs associated with your stay, so please accept our apologies if our parking fee was a charge that you were not aware of. However, it is great to hear...

Seattle, Washington
Reviewed 23 October 2015

This Courtyard is like most others, with a couple differences. Parking is difficult, and is not free. It costs $9 per day you have to hunt for a space in a crowded lot. You can pay an extra $2 per day, plus tips, for valet parking. The elevator is very slow and was apparently designed as a freight elevator. You...

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Thank family_guy_98101
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Thank you for choosing to stay with us, and for taking the time to send us with feedback on your experience. At Courtyard Marriott Santa Ana, we strive to provide our guests with excellent service and a comfortable stay. However, it sounds like we failed to follow through. We would like to apologize for the inconveniences and challenges you experienced...

Randolph, New Jersey
Reviewed 1 October 2015

As a frequent Marriott guest, I have stayed at my fair share of Courtyards across several cities. While some are nicer then others, the Santa Ana Marriott is probably one of the nicest, cleanest hotels that I had stayed at. The location is excellent, right in the center of town with walking distance to restaurants and cafes. And there is...

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Thank samiam79
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

samiam79, We appreciate you choosing to stay with us at the Courtyard Marriott Santa Ana for your trip to Orange County. We are glad to hear that our location was convenient and that we exceeded your expectations all around. I will make sure to share you kind comments with the rest of our staff. Thank you for your loyalty to...

Irving, Texas
Reviewed 30 September 2015

Rooms were clean staff was nice. Challenge if you book one night with points and other with a group you have to check out and in again. Doesnt matter if you tell them, they lock you out of your room. Conference staff night not conference booking staff. never met them.

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Thank Irving_TexasAnneB
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Irving_TexasAnneB, Thank you for taking the time to provide us with feedback on your recent stay at Courtyard Marriott Santa Ana. We understand how frustrating it can be to go through the check in process during your stay and having to stop by the front desk to have your keys reactivated. Please accept our apologies for the inconvenience. Your comments...

Salt Lake City, Utah
Reviewed 16 September 2015

This hotel is in a good, central location with easy access to the freeway if you are wanting to go to the beach, Disneyland or down to San Diego. It was my sister and me traveling and they only had one bed with a sofa sleeper available so I slept on the sofa which was not comfortable. The bed was...

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Thank SandyTracy
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

SandyTracy, Thank you for your recent visit to the Courtyard Marriott Santa Ana. We would like to apologize as it sounds like your stay with us was not up to standards. Our priority at the Courtyard Santa Ana is to ensure our guests have a pleasant experience and comfortable stay. We hope that you will give us another try in...

Rome, Italy
Reviewed 16 September 2015

Being fans of the Marriot group of hotels we looked forward to our stay at the Courtyard at Santa Ana. Upon arrival we found the hotel to be beautifully appointed. The friendly staff made check-in quick and efficient. The rating of this hotel would have been excellent if not for the noisiness of the room at night. Why would such...

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Thank Audrey P
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Audrey P, Thank you for your recent stay at the Courtyard Marriott Santa Ana. We appreciate you taking the time to let us know about your experience. Your comments will be shared with the rest of our staff so we have a better idea of our guests' preferences for the future. The staff at the Courtyard Marriott Santa Ana takes...

Williamston, Michigan
Reviewed 13 September 2015

Spent our last night in California at this hotel since it was close to airport and we had an early flight out. Had been staying at high-end Marriott/Ritz Carlton hotels throughout our stay and was not expecting much here. Very surprised! Our room was excellent. . .well-appointed room with small balcony and very comfortable king-size bed. And no airport (or...

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Thank Melody W
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Melody W, Thank you for your recent stay with us at the Courtyard Marriott Santa Ana. We truly appreciate the 5 star rating! It is great to hear you were pleasantly surprised with your visit and that we were able to exceed your expectations. We hope to accommodate you again the next time you are in the area.

Minneapolis, Minnesota
Reviewed 2 September 2015

Nice hotel near SNA. Their parking situation prevented me from giving a five, but overall I'd recommend this hotel. Pros: -Great, helpful staff. I've stayed here twice and have nothing negative to say about my interactions with them -Rooms are clean and hotel is recently renovated -Spacious workout room, one of the nicer workout facilities I've seen in this class...

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Thank JohnS_2563
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

JohnS_2563, Thank you for your feedback on your recent stay with us. We appreciate your kind comments and we will make sure share them with the rest of our staff. At Courtyard Marriott Santa Ana, our priority is to ensure we meet, and even exceed guest expectations so we are thrilled to hear you were pleased with your visit. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Santa Ana Orange County

Address: 8 Macarthur Pl, Santa Ana, CA 92707-5924 (Formerly Courtyard by Marriott Santa Ana John Wayne Airport/Orange County)
Region: United States > California > Orange County > Santa Ana
Price Range: $154 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Ana Orange County 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard Santa Ana Orange County CA
Hotel Style:
#5 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Ana Orange County staff and other travellers.
3 questions
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Lake Elsinore, California

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Questions? Get answers from Courtyard Santa Ana Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a non-smoking room.”
 of 5 bubbles dnhang, 19 Mar 2017 | Read review
“higher floors are usually quieter. I was in room 330 & it was quite comfortable.”
 of 5 bubbles elviraModesto, 28 Feb 2017 | Read review
“Stayed on bottom floor, easy access”
 of 5 bubbles MumDadAnd3Kids, 25 Jan 2017 | Read review
“Double room is larger than King room”
 of 5 bubbles DGK65, 22 Dec 2016 | Read review
“We were on the first floor and it was quiet.”
 of 5 bubbles The2Vacationers, 31 Oct 2016 | Read review
5 of 5