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Courtyard Santa Ana Orange County

CourtyardUSD 121*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Santa Ana Orange County
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259 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Chicago, Illinois
Reviewed 1 week ago

Finally, a decent Marriott property! After a string of crappy, dirty, outdated Courtyards, I finally found a clean and friendly one. While the check-in desk clerk was just weird, when I checked out early in the morning, the overnight desk clerk was friendly and helpful. However, while this property does offer an airport shuttle, it does not start until 0500....

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Helpful?
Thank flyairdave
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear Flyairdave Thank you for taking the time to review your stay at Courtyard Santa Ana. We're glad to hear that you enjoyed our clean and updated property. I apologize that the shuttle schedule didn't meet your needs on this trip, but hope you'll be back to stay with us in the future.

Glendale, Arizona
Reviewed 1 week ago

Was just an overnight trip and the facility was conveniently located next to the airport. The staff was very cordial, the facility was very clean and bright. The room was one of the best I have ever stayed in. The Bistro was nice but had a very limited menu. The one thing I did not like was that they charged...

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Helpful?
Thank louhinaz
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear louhinaz, Thank you for your review of the Courtyard Santa Ana. We are glad to hear that the close proximity to the airport and the sleeping room quality all met your needs. It makes our team so proud to hear that the room was "on of the best" that you've stayed in. We're sorry to hear about the family...

Albuquerque, New Mexico
Reviewed 1 week ago

Stayed at the Courtyard Santa Ana Orange County for two nights in May 2017 for business. Location was quite easy to access from the freeway. Was pleased with how new the property seemed. Nice proximity to a row of casual restaurants across the street. Also liked that it is in a safe, albeit sterile area that is fairly quiet when...

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Helpful?
Thank clay512017
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear clay512017, Thank you for taking the time to review your stay at Courtyard Santa Ana. I'm sure other travelers will benefit from your feedback regarding our convenient location, and nearby restaurants and recreation. While COurtyards typically do no offer free breakfast, we hope that you were able to enjoy the morning and/or evening offerings at our Bistro. We look...

Evansville, Indiana
Reviewed 1 week ago

We are big fans of the Marriott chain. But on this trip, things didn't work out well for us. The toilet was stopped up when we checked in. We notified the front desk, and we were told someone would be right up to fix it. Well, it was a couple of hours before maintenance arrived, and we were in the...

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Helpful?
Thank hoosierdawgs
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear hoosierdawgs, Thank you for the feedback regarding your recent stay. I sincerely apologize for the maintenance issue and the service response that you encountered. This is certainly not the norm for our hotel and I will be following up with the Managers to ensure that improvements are made. I understand how this situation could have tainted your experience and...

Cary, North Carolina
Reviewed 1 week ago

The hotel staff has a very high customer service IQ. I only had a short stay at the hotel, which was very convenient for a business meeting. I interacted with the staff three times (check-in, bistro, check-out) and each time someone did something that exceeded my expectation. Next time I'm in Santa Ana, I will definitely stay at this Courtyard.

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Helpful?
Thank djdandurand
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear djdandurand, We sincerely thank you for taking the time to review the Courtyard Santa Ana. It is our goal to go above and beyond to exceed guest expectations. You have truly made our day by letting us know about your experience and service interactions. I will be happy to share your words with our staff and we certainly look...

Chandler, Arizona
Reviewed 1 week ago via mobile

From check in to check out staff was very helpful and friendly. And besides that GREAT cookies. Nice clean rooms. Easy to find close to airport. On my first day my business was done early. I called to find out if I could check in a little earlier than normal. Not sure being a platinum Honors member helped but was...

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Helpful?
Thank Donald H
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear Donald H, Thank you for your kind feedback. It will be my pleasure to share your words with the staff. We are always happy to know that we were able to accommodate our guest's special requests. We hope to see you again soon!

Reviewed 2 weeks ago

Excellent hotel and staff. Very clean and modern with a great location in SoCal, close to several nice restaurants and John Wayne Airport. All of the rooms are well kept and in good shape, very clean and well stocked. Bistro restaurant is convenient for a quick meal.

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Helpful?
Thank Jeffrey D
Marjorie C, General Manager at Courtyard Santa Ana Orange County, responded to this review

Dear Jeffrey D, We are so pleased you enjoyed your convention trip while at our Courtyard Marriott in Santa Ana. We will pass along your kind comments to the rest of the team and please visit again soon!

Elk Grove, California
Reviewed 3 weeks ago

The Courtyard Santa Ana is a wonderful place to stay, clean, bright, excellent. The front desk folks allowed me to check in a bit early and met my every need. I highly recommend the place--close to John Wayne airport.

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Helpful?
Thank JDPearring
Marjorie C, General Manager at Courtyard Santa Ana Orange County, responded to this review

Dear JDPearring, We sincerely appreciate you taking the time to write such a kind review of our hotel, the Courtyard by Marriott Santa Ana/Orange County. It was a pleasure having you as our guest and we hope to see you again!

Los Angeles, California
Reviewed 4 weeks ago

We chose this hotel due to the proximity to the Segerstrom Concert Hall and the reasonable price for our needs. We requested an early check-in and as a Marriott Elite Member we were accorded the request. The room was was large and had a sofa along with typical Courtyard amenities. We particularly found the valet staff very pleasant and it...

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Helpful?
Thank ZZMimi
Marjorie C, General Manager at Courtyard Santa Ana Orange County, responded to this review

Dear ZZMimi, Thank you for your kind comments regarding your recent stay at the Courtyard Santa Ana. I am so glad you were able to check-in early and stay so near your concert venue. We have shared your feedback with the Valet team and they join me in expressing their appreciation. Please come visit again soon!

Windsor, Canada
Reviewed 4 weeks ago

Clean and comfortable rooms. Easy access parking and well manicured property. Street noise was an issue. Windows could use more soundproofing. Restaurants and shopping complexes are not within walking distance.

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Helpful?
Thank wcunial
Jillian C, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Dear Wcunial, Thank you for your review ad for providing such thorough information for future guests. I'm glad to hear that you enjoyed the rooms and our neat and clean property. I apologize that street noise was an issue for you and hope you had the opportunity to stop by the Front Desk to request ear plugs if needed. You...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Santa Ana Orange County

Address: 8 Macarthur Pl, Santa Ana, CA 92707-5924 (Formerly Courtyard by Marriott Santa Ana John Wayne Airport/Orange County)
Region: United States > California > Orange County > Santa Ana
Price Range: $161 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Ana Orange County 3*
Number of rooms: 149
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Also Known As:
Courtyard Santa Ana Orange County CA
Hotel Style:
#5 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Ana Orange County staff and other travellers.
3 questions
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Lake Elsinore, California

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Questions? Get answers from Courtyard Santa Ana Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room with a king size bed and a sitting area which was ideal for a single occupant.”
louhinaz, 16 May 2017 | Read review
“Rooms on south face have less traffic noise”
jeffreyd820, 7 May 2017 | Read review
“Stay away from room facing the intersection.”
wcunial, 23 Apr 2017 | Read review
“Request for a non-smoking room.”
dnhang, 19 Mar 2017 | Read review
“higher floors are usually quieter. I was in room 330 & it was quite comfortable.”
elviraModesto, 28 Feb 2017 | Read review
5 of 5
Courtyard
USD 121* /night
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Orbitz.comUSD 122
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Prices are for 1 room, 2 adults
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