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All reviewsthe concierge loungewhole foodsself parkingbusiness hotelrestaurant barfire pitsliding glass doorredwood treesbishop ranchfront desk staffin great shapewould stay here againstayed here for one nightbusiness travelthree nightsrooms are nicenice property
The service from the front desk was poor. My account needed constant sorting out. I was even checked out and re-checked in after 5 days of my 7 days’ stay. I was reassured everytime that is was sorted out. At check out again it was...More
Thank Jaco V
Response from TeamMarriott, Manager at San Ramon MarriottResponded 4 weeks ago
Dear Jaco V.,
We can appreciate how the small details add up and impact your overall impression, so we are disappointed that we didn’t exceed your expectations at every turn. Thank you for letting us know so we may continue to improve our services.
Been to this Marriott several times over the years. It's still in great shape and staffed with courteous listeners.
Our room was clean and comfortable. The AC worked great, the cleaning service was good and the staff was exceptional. All requests were quickly fulfilled.
Response from sanramongm, General Manager at San Ramon MarriottResponded 23 February 2018
Thank you for staying with us and for taking the time to share your feedback. Great to hear that you enjoyed your stay and that we were able to locate your missing box of collectables. We hope to welcome you back and serve you again...More
I stay here at times for work as our main office is nearby. The hotel has nice ammenties and the restaurant is very good. If your a platinum member you will get a free breakfast buffet includes in your stay.
Good Buffett, with your standard...More
1 Thank Eric I
Response from sanramongm, General Manager at San Ramon MarriottResponded 6 February 2018
The San Ramon Marriott truly values your business and thanks you for your valuable feedback. We hope to always be your home away from home when in San Ramon.
Spacious facility with a relaxing feeling. Rooms are fine. Bedding is comfortable, almost as good as my Tempur-pedic. Banquet was very impressive; beef filet was better quality and as well prepared as I have ever had had in a hotel. Hospitality suite accommodated our large...More
Response from Geoffrey L, Manager at San Ramon MarriottResponded 12 January 2018
Thank you! We love hosting all size groups. We are glad to hear we met your expectations. Hope to see you again!
To say the bed is comfortable does not do it justice. Seriously. The bedding is so fluffy and dreamy that I went online to buy it...but out of my price range. So... Ill just book another stay soon. The room was clean. The only issue...More
Response from sanramongm, General Manager at San Ramon MarriottResponded 11 January 2018
Thank you for staying with us and for sharing valuable feedback. Our Housekeeping team failed their checks and balances and we sincerely apologize. Hope you will choose to stay with us again whenever your travels bring you back to San Ramon.