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San Ramon Marriott

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San Ramon Marriott
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343 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Washington, D.C.
Reviewed 1 week ago

The Marriott is a perfectly adequate hotel - but it shows its age and wear, reminding guests of the expression "ridden hard, put away wet". Ironically, in light of the $330 nightly room rate, the hotel appears starved for investment as all of the common areas and certainly my room were showing their age. The only serious irritation was with...

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Helpful?
Thank TheMeadowsTravel
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear TheMeadowsTravel, Thank you for sharing your experience at the San Ramon Marriott through Trip Advisor. Please accept my most sincere apologies for the inconveniences you encountered throughout your most recent stay with us. We truly regret that our current appearance was not what you had anticipated. We hold ourselves to high standards and I apologize that you had a...

Reviewed 1 week ago via mobile

I recently stayed at the San Ramon Marriott for a business trip. When I had arrived, I had experienced a 7+ hour delay plus flight time and was exhausted. Adam and Lawrence were at the front desk and they were extremely accommodating and made sure my experience was positive. I walked to my room with a smile on my face...

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Helpful?
Thank Asiandoll15
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear Asiandoll15, Thank you for staying at the San Ramon Marriott. It was a pleasure to hear that your stay went seamless and you where able to enjoy your time. With a mission to provided superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you...

New Jersey
Reviewed 2 weeks ago via mobile

I called the hotel the morning I was leaving and requested a room with either a balcony or sliding glass door. I explained I was not feeling well and wanted a room that allowed me the ability to shut off the heat/ AC and get some fresh air during my stay. I was assured I would. Well....I walked into a...

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Helpful?
Thank da277
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear da277, Please accept my most sincere apologies for the inconveniences you encountered throughout your most recent stay with us. We hold ourselves to high standards and I apologize that you had a very different experience. I can assure you that each issue you have mentioned has been addressed with the respective department managers to ensure corrective actions are taken...

Altadena, California
Reviewed 2 weeks ago via mobile

We were very pleasantly surprised by what a good stay we had at the Marriott. The rooms are clean and comfortable, the hotel well located. We were checked in by a young man named Trent who was especially kind and attentive to our needs. Will certainly return.

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Helpful?
Thank Janethebrit
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear Janethebrit, Thank you so much for very kind comment. I am happy to hear that your stay went well and that you enjoyed your visit. We truly appreciate you choosing to stay with us and greatly value your input and sharing your experience with me and for the kind accolades regarding our hotel and staff. We hope that you...

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Like most Marriott properties, San Ramon is consistent. Friendly staff and clean rooms. Location is convenient- close to a shopping mall with a Target for last minute needs and coffee/food as well. Lounge and bar staff are pleasant. Good for large bookings (Which was the case here). This is my 2nd stay here - definitely not my last - I...

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Helpful?
Thank Joe D
sanramongm, General Manager at San Ramon Marriott, responded to this review

It was great to hear that you enjoyed your stay. Hope to have the pleasure of welcoming you back and serving you again.

Reviewed 4 weeks ago via mobile

I stayed for 3 nights and had a really good stay. The rooms were spacious and clean and all the basics were provided. Though there's no minibar, they have a great bar downstairs and you can have most anything delivered to your room. It's also useful to know that there's a Target and Whole Foods about 7-10 minute walk away...

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Helpful?
Thank WiiGene
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear WiiGene, Thank you so much for staying at the San Ramon Marriott. I am happy to hear that your stay went well and that you enjoyed your visit. We appreciate you choosing to stay with us and greatly value your input. If you should receive a survey from Marriott regarding your stay, we would appreciate you letting our corporate...

Dallas, Texas
Reviewed 4 weeks ago via mobile

Stayed at this property as an elite member and I was stunned by the incredible customer service. The property is beautiful with a wide range of amenities. What stood out however was the almost doting customer service. Well done! At every stage, from the initial greeting to the service at the concierge lounge, the customer crevice was truly exceptional. It...

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Helpful?
Thank David W
Reviewed 19 January 2017 via mobile

I stayed here 25 years ago. Back in the day this hotel was the bomb. Sadly this property seems stuck in time. The location is still great. Actually the location is better now because the surrounding area has some great restaurants. The hotel though is not up to $250+ a night standards. Decor is dated. I have not see carpet...

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Helpful?
Thank AJ B
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Dear AJ B, Thank you for sharing your experience at the San Ramon Marriott through TripAdvisor. We see that you rated your overall satisfaction a "2", which means that there were several missed opportunities and room for improvement. Please accept my apology for any inconvenience experienced during your stay with us. Marriott has many hotel brands that offer many different...

Redondo Beach, California
Reviewed 9 January 2017

I have stayed here many times over the last 10 years, but in recent years, stopped coming here after they started charging for parking and the key card system never worked. I decided to give it another try at Christmas time. They have now updated their room keys to the ones that you tap, so that seems to have solved...

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Helpful?
Thank Charlene A
sanramongm, General Manager at San Ramon Marriott, responded to this review

It's always a pleasure to welcome back our guests. Glad you enjoyed your stay but regret the fire alarm incident. Hope to be your home away from home when in San Ramon.

Southern California
Reviewed 23 December 2016 via mobile

This is a large, business friendly Marriott. Unfortunately, my room was at the end of a very long hallway and was exhausting for my sore body at the end of a day of meetings. Check in was not quick even though I had used their app for quick check in. I waited at the desk over a half hour only...

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Helpful?
Thank Karin1234

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bishop Grill
Bishop Grill
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about San Ramon Marriott

Address: 2600 Bishop Dr, San Ramon, CA 94583-2338
Region: United States > California > San Ramon
Price Range: $168 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon
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Questions & Answers

Here's what travellers have asked, with answers from San Ramon Marriott staff and other travellers.
3 questions
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Questions? Get answers from San Ramon Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a "Chevron view" - over looking the company's 26 acre campus.”
 of 5 bubbles TheMeadowsTravel, 15 Feb 2017 | Read review
“Rooms facing north, south, or east will be quieter. 680 freeway is adjacent and west facing rooms will hear more of it.”
 of 5 bubbles TMC_916, 17 Oct 2016 | Read review
“Upper Floors with a Pool view”
 of 5 bubbles OSUfanHouston, 27 Aug 2016 | Read review
“South facing rooms have balconies and overlook the pool”
 of 5 bubbles alexandraf478, 26 Aug 2016 | Read review
“Odd number rooms face the tree lined parking lot.”
 of 5 bubbles ranipendse, 26 Jul 2016 | Read review
5 of 5