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    Extended Stay America - San Ramon - Bishop Ranch - East

    2100 Camino Ramon, San Ramon, CA 94583-1362
    Hotel website
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    06/08/2017 07/08/2017
    USD 180*
    USD 160*
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    USD 180*
    USD 160*
    Traveller (6)
    Room & Suite (9)
    Dining (3)
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    #1 of 8 hotels in San Ramon
     
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    Overview
    • Excellent23%
    • Very good13%
    • Average14%
    • Poor12%
    • Terrible38%
    5 days ago
    “Stay america”
    1 week ago
    “Unclean rooms, key cards that don't work”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - San Ramon - Bishop Ranch - East
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    HYATT house San Ramon
    419 reviews
    #1 of 8 hotels in San Ramon
     
    San Ramon Marriott
    366 reviews
    #2 of 8 hotels in San Ramon
     
    Courtyard by Marriott San Ramon
    168 reviews
    #3 of 8 hotels in San Ramon
     
    Residence Inn San Ramon
    102 reviews
    #4 of 8 hotels in San Ramon
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (99)
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    There are newer reviews for Extended Stay America - San Ramon - Bishop Ranch - East
    See the most recent reviews

    11 - 15 of 97 reviews

    Reviewed 8 June 2017

    We have stayed at this hotel for 15 years every year for an annual conference. This time, Mary a new manager, was extremely rude and agressive. She accused us of having 5 people in the room! My dad was not well so a couple family...More

    Review collected in partnership with Extended Stay
    1  Thank WindowPlease
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 10 June 2017

    Thank you for being a loyal guest of our hotel. It was disturbing to read about your experience at our hotel this time. This is not the impression we like our guests to leave with. I assure you a "rude" staff is not acceptable and...More

    Reviewed 7 June 2017 via mobile

    I frequent this hotel amd the staff here are very friendly. Mary the manager of the hotel is a awsome person she does her job well. The staff are very friendly and professional. The cleaning staff always do a great job. The different rooms i...More

    Thank rherrera82
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 8 June 2017

    It was a pleasure to have you as our guest at Extended Stay America - San Ramon - Bishop Ranch - East. We are delighted to read you found us to be a great value and liked the outstanding service provided by our staff. I...More

    Reviewed 4 June 2017

    need more house keepers... the house keepers were the only ones nice. peter needs a new job and plus all Mexican working there... what happen to all white American's ? Mexicans make up look bad. But they would settle for penny's to work for, not...More

    Review collected in partnership with Extended Stay
    1  Thank S2096LQrobinp
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 6 June 2017

    Thank you for the feedback about your stay at our hotel. We are sorry to know there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We appreciate your...More

    Reviewed 4 May 2017

    The room appeared to only have fresh sheets. The floors were not properly swept, ironing board did not have a functioning pad, no hangers in the closet for my clothes and found garbage in the closet. Upon arrival the receptionist completely ingnored me until she...More

    1  Thank loyae2017
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 5 May 2017

    I apologize that you had a disappointing experience with us. I have shared your feedback with the staff you mentioned and steps have already been taken to prevent these mistakes from being repeated in the future. I have also shared your concerns with my housekeeping...More

    Reviewed 16 April 2017

    My room was in terrible condition and bad odor. Overall received very poor service and value during my extended stay at this hotel. Room cleaning service is supposed to be once a week but it was never done on time for me and toilet was...More

    Thank Q811QFdave
    Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - EastResponded 17 April 2017

    Thank you for your feedback. I apologize for not living up to our commitment to clean, fresh accommodations during your stay and regret the inconvenience caused. I am working with our housekeeping department to make sure all procedures are being followed so this does not...More

    HYATT house San Ramon
    419 reviews
    #1 of 8 hotels in San Ramon
     
    San Ramon Marriott
    366 reviews
    #2 of 8 hotels in San Ramon
     
    Courtyard by Marriott San Ramon
    168 reviews
    #3 of 8 hotels in San Ramon
     
    Residence Inn San Ramon
    102 reviews
    #4 of 8 hotels in San Ramon
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 106 - USD 189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Extended Stay, Priceline, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - San Ramon - Bishop Ranch - East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Ramon
    • Also Known As
    • Extended Stayamerica San Ramon ,
    • San Ramon Extended Stay ,
    • Extended Stay San Ramon
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    Traveller (6)
    Room & Suite (9)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (7)
    Bathroom (1)
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    Extended Stay America - San Ramon - Bishop Ranch - West
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    2.22 km away
     
    Courtyard by Marriott San Ramon
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    Questions & Answers
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    Room Tips
    "First floor is the best"
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    "Do NOT stay there."
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    "Look for rooms on upper floors"
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    "Do not take a smoking room if you don't smoke.The whole third floor smells bad."
    Read review
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