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Travelodge San Rafael

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Travelodge San Rafael
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240 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Ashland, Oregon
Reviewed yesterday NEW

I arrived before 9p and lobby closed. Had to check in through little window. Key kept losing it's magnetic charge. Room smelled like bleach. Nowhere convenient to get a bite to eat except a BurgerKing. TV did not work.

Review collected in partnership with Travelodge
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Helpful?
Thank Lizzi L
San Jose, California
Reviewed 6 days ago NEW

I was charged an extra night ($131.00) on my credit card without my permission. I was there for two (2) nights and was charged for three (3). When I called the motel to inquire about this extra charge they said I had not checked out, hence the extra charge. I tried to reason with him stating that in the last...

Review collected in partnership with Travelodge
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Helpful?
Thank jesusp848
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

Hi Jesus, We are very sorry that your stay with us was spoiled by a misunderstanding and a billing issue. We trust that this issue has not been rectified for you, and that it will not deter you from staying with us again. We would love an opportunity to give you a more positive experience. Best wishes, Hotel Management

Anaheim, California
Reviewed 1 week ago

Parking was small, but over all the room was clean and comfortable service was good. I would sat again if I am in the area again

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Helpful?
Thank joanna939
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

Hi Joanna, Thank you for taking the time to leave us your review! We are happy that you enjoyed all aspects of your stay with us, and that you would stay with us again - we hope to welcome you back soon! Best wishes, Hotel Management

Litchfield
Reviewed 1 week ago

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Helpful?
Thank C7699EEronaldh
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

Tucson, Arizona
Reviewed 2 weeks ago

Review collected in partnership with Travelodge
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Helpful?
Thank Tom T
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

Teddington, United Kingdom
Reviewed 4 weeks ago via mobile

The receptionist was lovely kind and helpful. The rooms are big clean with a big comfortable bed. The bad things are the freeway that runs up the side of the motel. I'd recommend ear plugs. The shower was dated and it took 10mins for warm water to come out and the pressure of the water was quite pathetic. But that...

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Helpful?
Thank Harlon H
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

We appreciate your feedback, thank you. We are happy that so many aspects of your stay with us pleased you - our staff, and the clean, comfortable room. We are sorry that the shower took some time to heat, we do have quite an old building, and it can take time for the hot water to reach some rooms. We...

Westville, Oklahoma
Reviewed 23 March 2017 via mobile

Cereal and fruit at 7 am does not constitute breakfast. However, room was not expensive and celias Mexican restaurant and a bowling alley is right next door. Also a gas station next door. Room was reasonably clean. Staff was polite enough. Just don't think they mean breakfast like we think breakfast!!

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Helpful?
Thank Charlotte W
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

Charlotte, We are happy to hear that you appreciate the value that we provide, albeit our complimentary breakfast offering did not meet your expectations. We feel that it is a fairly standard offering for similar hotels in this area. Thank you for your feedback, we do appreciate it. Best wishes, Hotel Management

Alameda, California
Reviewed 21 February 2017

Considered the high price of bay area accomodations. This is a real gem. Hotel is conveniently located at a safe location but industrial area by freeway ent/ext, nearby all the household stores/restaurants, good size room with good bedding, AC, and all in working condition. our comfortable room #133 has good view of Greenbrae hills. I would have given it a...

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Helpful?
Thank jeng t
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

I am happy to learn that you enjoyed the value and great location of our hotel! We are disappointed that we dropped the ball on a few things, but we appreciate you letting us know about them. We will rectify them immediately, and we expect that when you visit us again, your stay will be perfect. Thank you for taking...

Mill Valley, California
Reviewed 7 February 2017

Great breakfast includes pastry, bagels and cream cheese, OJ, cereal and coffee! Right next to hwy. 101 so there is a little traffic noise, but then again, the freeway is at your doorstep...The pool is no more but has been replaced by a small outdoor garden area. The rooms are well appointed and the housekeeping and front desk staff are...

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Helpful?
Thank Scott W
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

Hi Scott, We're really delighted that you enjoyed your stay with us. We aim to provide all of our guests with a clean, comfortable room with great amenities and friendly service, and we're really happy that's what you received. We're also very happy to hear that you enjoyed our fantastic breakfast so much! We hope that you will have an...

Los angeles
Reviewed 1 February 2017

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Thank marilynsoto84
GuestXperienceTeam, Guest Relations Manager at Travelodge San Rafael, responded to this review

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Travelodge San Rafael

Address: 865 Francisco Blvd E, San Rafael, CA 94901-4759
Region: United States > California > Marin County > San Rafael
Price Range: $118 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge San Rafael 2*
Number of rooms: 32
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Also Known As:
Travelodge San Rafael Hotel San Rafael
Travel Lodge San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
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Questions & Answers

Questions? Get answers from Travelodge San Rafael staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner room allow you get covered and easily accessable parking,useful during the rain.”
jengt2014, 20 Feb 2017 | Read review
“Request a ground floor room if you don't want to climb stairs.”
margio1224, 17 Mar 2015 | Read review
“As with most multi-level hotels, nice to be on the upper floor.”
mia_cab, 26 Jan 2015 | Read review
“Don't stay here!”
643peggyh, 18 Aug 2014 | Read review
“Choose a ground floor. Stairs uncomfortable to carry heavy luggage.”
shishkin, 25 Jun 2012 | Read review
5 of 5