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Residence Inn San Francisco Airport/San Mateo

212 reviews
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Traveller (26)
Room & Suite (25)
Dining (3)
Overview
  • Excellent33%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“full kitchen”(16 reviews)
“foster city”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (212)Write a Review
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All reviewsfull kitchenvolleyball courtfoster citymon wedstudio apartmentsan franciscosmall kitchentarget shopping centerbreakfast buffet is greatbreakfast spreadown spacequeen bedlong term stayawesome staybay arealaundry facilitiesno elevator
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61 - 65 of 198 reviews
Reviewed 13 August 2015 via mobile

The Stay was pleasant overall. Restaurants and grocery stores are at a distance of around a mile. The closest train station is Hillsdale that connects you to most of the areas till San Francisco. Nearby good quality Indian restaurant- Tabla, in foster city The complementary...More

Thank Mohit R
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 16 August 2015

Mohit, thank you for taking the time to submit your review. I'm glad you had an enjoyable stay and found a local restaurant you enjoyed as well. Thank you for staying with us.

Reviewed 30 July 2015

We came in pretty late after 10pm due to a long flight delay and we were all tired. We were greeted by a front desk agent, Peter, who was pretty cheerful at that time of night. I thought it was going to take a long...More

1  Thank Yankee_nation
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 16 August 2015

Yankee_Nation, thank you for taking the time to submit this review. I apologize for the issues with breakfast and will be addressing the items you mentioned to the staff members and management team. The breakfast can indeed get a bit busy, but it's no excuse...More

Reviewed 18 July 2015

Location is in a non-descript area that probably works for those on business to one of the many surrounding corporate buildings. Otherwise, there is no reason to stay here. The facility is a little worn. Rooms were not as spacious as billed. I stayed with...More

Thank SavTrav500
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 16 August 2015

Thank you for taking the time to submit a review. I apologize the stay was not so pleasant. I appreciate your feedback as we have some areas of opportunity to address. Thank you for staying with us and have a great day.

Reviewed 8 July 2015

The rooms are nice with full kitchen and utensils. Nice locality They have nice and warm staff They clean the rooms everyday with no exceptions They have got the gym, swimming pool, paid laundry, basketball and volleyball court too... They serve full american breakfast every...More

Thank Prafull K
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 9 July 2015

Prafull K - you summed up our property quite nicely for future/potential guests - thanks so much! Thank you for the compliments to our staff. We're glad you were able to enjoy your time away from home. We know it can be tough but we...More

Reviewed 8 June 2015

In May, my wife and I stayed one night at this hotel. Since I am a Marriott credit card holder this was the free night. The funny thing was, after I made the reservations, Marriott changed the level of this hotel from a 5 (I...More

Thank gsuzuki
Response from Arturo S, General Manager at Residence Inn San Francisco Airport/San MateoResponded 10 June 2015

GSuzuki, Thank you for taking the time to write such a detailed and positive review. I'm glad to hear you and your wife enjoyed your stay and the room was to your satisfaction. Sorry about the stairs. Indeed, if you are in the area again...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 161 - USD 534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 161 - USD 534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (25)
Dining (3)
Questions & Answers
Ask a question
Vanessa B
26 June 2017|
Answer
Response from Idlemom | Reviewed this property |
Depending on traffic, it's about an hour to an hour and a half drive time. I would recommend renting a car. Bart is located in Millbrae, and CalTrain is located at Hillsdale Mall, San Mateo. Neither are close to... More
1
Vote
DirceuMachado
13 November 2016|
Answer
Response from ResidenceInnSanMateo | Property representative |
My apologies for the very late response. We do receive packages for our guests free of charge. They will be held at the front desk until you wish to pick them up.
0
Votes
bonnieg46
20 September 2014|
Answer
Response from Arturo S | Property representative |
Sure, that seems reasonable. Just let the front desk know the night before your departure and we'll sort out the details. We just ask that you be flexible with where you park your vehicle while you're away. Perhaps we'll see... More
0
Votes
Room Tips
"DO NOT STAY IN A ROOM NEAR THE POOL, and don't count on being able to access the pool on weekends :("
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"Near the office, so the breakfast area, laundry and pool are also close"
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"If you want to be near amenities, choose bldg. 7;but, it can get noisy ( it's by the pool!)....bldg. 8..."
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"Instruct the manager to keep the courtyard quiet after 10pm as in most of the civilized world."
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